Chris did an amazing job repairing our beloved, 35-year-old, Black Forest cuckoo clock when it fell off the wall and shattered into pieces. He was very kind when I called him and said he had successfully repaired other clocks that were comparably damaged. So, I put all the small pieces into plastic bags, wrapped the large pieces in towels, put everything into a box, and made an appointment to meet him at his home and shop. He carried the box from my car to his kitchen table and carefully inspected all the pieces. He said he thought the clock had fallen because the roof staples had separated from the body of the clock. He warned me that some components were badly damaged and there were limits on what he could do for them, but he thought he could get the clock put together and functioning normally again with a lot of work. I approved his quote and left the clock in his capable hands. He sent me regular texts with photos and videos of the repair process. One of the weights was damaged beyond repair and he found a close replacement on the web. I approved the replacement cost and he ordered it. Chris completed all of the repairs in less than one week. When I arrived to pick up the clock, he carefully showed me all the repairs he had done and did a demonstration to show me that the clock was functioning normally. As he had warned me, it had a few small persistent dings and cracks but otherwise looked and sounded great! The final bill was exactly what we had discussed and agreed upon. I was very happy with the whole process. read more

I took my Antique Banjo clock to Chris to see if he could get it running again. It's a family heirloom that has seen better days but it's very important to me. It has not run since I moved 6 years ago & I didn't know anyone in the area who I could trust, so it just hung on my wall not running. I found As Time Goes By online & took my clock to Chris. He assured me that he could get it operational again, donging hourly & on the half hour. He also gave me history on where & when it was made & it's older than I knew. Within 2 days, it was hanging back on my wall at home, keeping time & fully functional! Chris kindly offered to come to my home if the clock needed tweeking after I got home, but it was not needed. It was handed down to me through 4 generations & I will hand it down to my daughter as my mother wished. I highly recommend Chris Miller for any clock repair you may have. He's caring, knowledgeable & a genuinely nice man! read more

As Time Goes By - Clock Repair Near Me - Roanoke, Virginia