Hess & Co. is our go-to for once in a lifetime pieces (like engagement and wedding rings) to…read morebeautiful basic jewelry (like classic chains and earrings), and everything in between. Plus their customer care and repair services are top-notch; we even trusted Eddie with my late grandmother's antique pearls (and he did a fantastic job!). I can't say enough great things about Eddie, Barbara, Caitlin, and the rest of the team!

This is the most unprofessional company. I wouldn't recommend anyone using this company for any of…read moretheir jewelry business. They took advantage of my 16 year old son who has Autism Spectrum Disorder, upsold him a $342 wedding band when all he we wanted was a Christmas ring for his girlfriend. He was told the wedding band could be used for anything, it didn't have to be a wedding band. When we tried to return the ring, the owner told us "he couldn't help the retard didn't know what he was getting" and refused to take the ring back unless we were exchanging it or getting store credit. This was the same day and the ring hadn't even been unwrapped. The store could have resold the ring without a loss. This was unreasonable and very unprofessional to use this type of language.

I came in to sell a Nintendo switch (that I played like twice) and some games that came with it. As…read moreI walked in the store seemed spacious and had a good variety to stuff on the shelves. Interacting with Jay and his employees was very pleasant. He also offered a fair price for and told me what he would sell for. Very transparent and fair.

The guy who owns this place is one of the kindest most helpful people always willing to bargain…read morewith you or hold something I can see myself shopping with him for many many years to come

Crown Jewelers was discovered by my daughter when she moved to Staunton. She recommended that my…read moresignificant other and I check them out when we came to visit. We did and had a grand time picking out the engagement and wedding rings. It took several weeks for the rings to arrive in Georgia but so worth the wait. The rings were beautifully crafted and fit perfectly. Thank you Jason and his staff so very much!

Upon discovering this store I fell in love with the collection of this jewelry shop. Wonderful…read moreowner and staff welcomed me and helped me look and find something to take home. Recommend to check out and find your one of a kind piece! Two thumbs up!

I shopped at Fink's Jewelers in Roanoke, Virginia on my way to Chattanooga Tennessee. I was…read moreassisted by Ken in Roanoke, Virginia. I also shopped at the Chattanooga location when I got into town where I was assisted by Luis Rodriguez and Alex. My experience at both locations was exemplary of what a shopping experience should be for high-end jewelry and luxury watches. Since I was relocating to Chattanooga Tennessee. I wanted to build a relationship with a local dealer for watch brands and jewelry that I plan on buying. I primarily worked with Luis Rodriguez at Fink's Jewelers in Chattanooga Tennessee. Luis was extremely helpful, knowledgeable, professional and also very easy to work with. Luis spent an extremely generous amount of time guiding me through the process of selecting my first watch that will become part of a collection of luxury watches. While there I also saw a piece of jewelry that caught my eye which is rare. I have very specific taste in jewelry and it's very hard for me to find anything I like for myself or as gift for someone else. However, the selection at Fink's Jewelers is quite exceptional and I actually found a wide variety of stunning pieces I admired. So, I also picked a beautiful necklace along with my first watch during my visit to Fink's jewelry store. I don't often write reviews, but I was so thoroughly pleased and happy with how everything went. So much so, that my entire experience at Fink's jewelry and with Luis Rodriguez earned my praise and a very positive review. Overall Fink's jewelry earned my business for their gorgeous selection of high quality luxury watches and jewelry and the best customer service one could possibly ever hope for. I will be doing business with Fink's jewelry and Luis Rodriguez for years to come. Highly recommended! Rich Casey

Erin did it again! Another great service experience thanks to her and Fink's Jewelers in Roanoke…read more My silver (handmade by Jeff) looks as shiny as white gold My engagement rings fit perfectly, finally! And my diamond wedding band is back to its original brilliance So glad I dropped them off before vacation for a cleaning, buff, retouch, and sizing I highly recommend reaching out to her for all next sales and service!

I brought a watch and 2 chains to this location in the beginning of February to get the crystal…read morereplaced and 2 silver clasps replaced. I was quoted 4 weeks a $100 to get the clasps replaced after they were already mailed out. For that price I told them to ship it back and I'll buy 3 new silver chains from tj maxx. I paid $150 to get the crystal replaced on the watch at the time and was quoted 4 weeks. It is now the end of May and I haven't heard anything about the watch. I came to pick up the chains at the end of March and inquired about the whereabouts of the watch. I've reached out 3 different time over the course of the past 3 months and no one can tell me where my watch is. Don't call yourself a jeweler if you can't fix these things on site. it's sad. Please do your own research, just about everything they have in stock is over priced.

Very nice place. Reasonable prices. Eclectic selection of jewelry is a pleasant surprise. Although…read morethey do take a "healthy" cut if one is selling...I figure that is the cost of doing business. They will give more if one wants to trade for items. Paid by check & their bank is right across the street. Come on in boys, I recommend this place. I hope they stay in the area as many people are selling their businesses & cashing out.

Amazing free look at my family jewelry I brought in without an appointment. Reputable and…read moretrustworthy!

They did a wonderful, quick job while I waited. In addition, the jeweler was pleasant.read more

Best jewelry store in Roanoke. Not only are they knowledgeable but provide great customer service.read more

From the owner: Jewelry Connection provides engagement rings, wedding bands, watches, and diamonds to the Roanoke,…read moreVA area.

Professional, personal and attentive. This company did not hesitate to help me. I sent one e-mail…read moreand received a lengthy response explaining everything. I was completely blown away. Thank you for taking the time to reply and show me you cared. This is how business should be done.

The prong on my engagement ring needed to be fixed and I asked about having it resized. I was…read morequoted $100/120. I was told it would take 4 weeks. I didn't hear anything for 6 weeks so I contacted them to find out what was going on and since they mail their jewelry out to be repaired, they had to contact the person. When I finally got a quote it was for $600. I asked how much it would be just to repair it and I waited a few more weeks for that number. The entire process took almost 3 months and every time I had to initiate the communication. They didn't even start working on it until 2 weeks before I received it. Communication was horrible and no apology or discount was given. I would not recommend them for jewelry repair.

So much talent in this small city! Artists in Cahoots has over 35 years of history selling and…read morecreating art in a true cooperative manner. The artists support each other and work together in a way that builds on the strength of small town values and inspires their artwork. Here you will find not only good art and fine craft, but a team of individuals that have formed their own unique family.

I love this store/gallery. They have such beautiful jewelry and neat items that relate to…read moreLexington. The Lexington brick is one of my favorite designs and they have so many pieces of jewelry and keychains incorporating this

Fabulous jewelry store! Great selection of fine jewelry and the service is fantastic and…read moreknowledgeable!

I brought my ill-fitted diamond rind with the nearly broken setting from another local "send-out"…read morejewelry store. The AmRhein's consultant listened and examined my ring. She brought the in-house jeweler to see what he could do to repair what the other shop had had done. AmRhein's jeweler listened to my concerns, examined my finger size and shape (older with arthritic knuckles) and asked about my daily activities (). He suggested some options, told me that he could and would work the repair I chose and DID for 1/6 the charge from the store which broke my band. I am now an AmRhein customer and so glad to be!