Service was friendly, fast, and efficient. Wally-world spills oil on my intake probably a 3rd of…read morethe tone making my car smoke under the hood for a few days.. I've also had to take my car back to WW because it was dripping oil after they did an oil change. I'll def use Quick Lube again., Hopefully they are better They are definitely faster!

Great service and quickly done. Will take my car back for my next oil change. Took my used…read moreLincoln Mkc in and put synthetic oil in. That's what I will continue to put in this car.

I purchased a vintage car from San Marcos California and planned an adventure to drive it back…read morepartially via Route 66 to my home in Kentucky. Along the way we ran into trouble approx 30 minutes west of Hays, Kansas on a Saturday night about 8 pm. The car was stuck in 4th gear and would simply not shift into any other gear. It felt like the linkage crumbled away. Luckily we made it off an exit to a rather desolate gas station and started googling who to call. After an hour with no luck, the gas station attendant gave us the number to Drexler's. I don't know how to explain, with the proper amount of emphasis, how Drexler's went above and beyond the call of duty, for complete strangers. First, this is a normal 9-5 shop and he answered at 9pm Saturday night. He sent a tow truck friend of his, who was also amazing by the way, to collect us and take us to his shop. He sent one of his technicians to meet us at the shop (again on a Saturday night) who opened a bay and let us park our rare and expensive vintage car securely overnight. The tech took our information and told us they would start bright and early Monday morning. The tow driver then dropped us at a local Motel 6 and we dug in to begin our long wait. Fast forward to Monday 8am . . . I get a call from Drexler's telling me the car was ready. Apparently, Drexler sent a tech to the shop on Sunday to complete the repairs well into the night, so we could restart our journey home as soon as possible. How do you even thank somebody for service like that. Such an amazing group of people. I hope you never break down on a long journey. But if you do, I sincerely hope it's near Drexler's in Hays, Kansas.

Amazing service. We took my son's truck to them in the morning, and it was done before noon. Great…read morevalue. They don't price gouge or try to talk you into things you don't need. Very straightforward, honest work. They were able to use the parts and supplies we had, so that saved us on the total bill. Very quick service. Call ahead and make an appointment, which may be a few weeks out because they are so good. Highly recommended!

our car broke down on the way back to colorado and Jeremy was excellent about getting us in, being…read morevery timely and overall excellent customer service. Recommend this place to anyone needing car repairs they are amazing and will take care of you.

Friendly, prompt service Cross Cory trip in subey…read more They installed coil packs, @ $200 ea for 4 units..oem price. After market product was installed instead which rarely go for more than $300 set..my subey mechanic discovered the much cheaper brand.. Was purchased from parts store. Total B.S. I asked for some money back, and got an argument. Thanks for the ripoff!, Bway Automotive.

This used to be my "go-to" place for tire rotation and oil change. They used to be efficient and…read morecourteous. I would typically arrive by 7:00 AM, when they opened and could easily get out of here in under 30 minuets when doing an oil change only. That is sadly, no longer the case. Due to understaffing, they can not get customers in and out quickly. The employees seem as frustrated as the customers which explains their grouchy exterior. I miss the former days and sadly will have to adjust my service. What sucks is I bought my tires here and typically get lifetime rotate and balance. This morning I arrived 7:07 am and was told "wait, we are just opening up" and it is now 8:34 and my car just finished.

Have to agree that their "service" no longer exists. Got there at 8 AM for an oil change and tire…read morerotation. Was told that it would be an hour to an hour and a half. There were two or three other vehicles already in the service bays. TWO HOURS later the oil change was done. My husband had already been waiting 45 minutes for me to pick him up after having a tooth extracted, so I told them I would have the tires rotated some other time. Went to get my vehicle and it was not with the other customer vehicles outside. Finally found it, just pulled a few feet out of the back bay doors behind the service department, all by itself, unlocked, with the driver's window halfway down. REALLY????!!!!! Will go anywhere but this Walmart for vehicle service from now on.

We bought a hot rod through Craigslist in Escanaba MI. We live in San Diego. The hot rod did fine…read morethe first 8 hours, then the temp started rising. Luckily we made it to Hays, 3/4 into Kansas before she was too hot to continue. Searched Yelp and found 5-star Mike's Auto On 7th. Mike's granddaughter, Haley who assists with ordering parts searched the area for a water pump that would work on our 1932 Ford Victoria. She found one then gave us a ride to our hotel and picked us back up when the car was done. The price was more than fair and hours later driving 75 mph the temp is fixed on 180. Mike and Haley are a great team, we recommend them for any type of car. Pink and White Leroy

We were on our way from Rock Springs Wy to Broken Arrow Ok when our transmission began acting up…read more We had to get a tow truck to get us back in to Hays. We decided on Mike's Auto for our car. It was later in the evening so we just left it there and got a hotel for the night. Mike called the next day to tell us he topped off all fluids but didn't know where our transmission fluid went and didn't know what was wrong with our car. He tells my husband on the phone the diag fee was $99. Mike was only concerned about repairing the water pump we already knew was going bad but we needed to get to OK so my husband could get to his job. We didn't have the time required to stay in Hays for that repair. He didn't even bother to drive the car and see if he could determine the problem, there was snow on the ground and we could see our tire tracks into the shop and right back out to where we had left it the night before. Fast forward, to us arriving at the shop to get our car, he charges us $153.99 when he told my husband $99 on the phone. All for fluids we didn't ask him to add. I'd find another repair shop if you want honesty and repairs done that are actually needed.

We were traveling from NY to CO and my husband had a flat. We were able to get the spare on and…read moremake it here about 15 minutes before they closed. While my husband was changing the tire, I called around and was able to confirm these guys had the tires we need. They told us that if we arrived after 6, the charge would be an after hour charge. They had us in and out in less than an hour plus one of the employees was super helpful and helped my husband duct tape the portion of bumper that was damaged by the tire, so that we could continue to CO. Everyone was super friendly and I can't say enough about how great the experience here was.

Was here for a oil change took almost 3 hours and they aren't even busy will never be back !read more

I arrived in Kansas a few days ago and realized that I needed a Quick oil change and tire rotation…read more I called Gil's auto repair and the owner answered the phone on the second ring I was so impressed! He immediately assisted me I dropped my car off my oil change and tire rotation was done within the hour. I highly recommend from all locals and even out of town people like myself to try Gil's automotive services. So happy with my service

Great service. Excellent communication. Fair and honest price. Gil fixed our vehicle perfectly and…read moreeven called the next day to check up. In the past I've dealt with some rude mechanics and Gil is just the opposite. He is very polite and kept in great contact to let you know whats going on. I highly recommend!

During a road trip through the Midwest our check engine light came on in OK near KS. I tried 2…read moreother Ford dealerships and neither gave me the time of day to even read the code. We rolled into Hays, KS, on Thursday and called Lewis Ford late in the afternoon. They were able to get us in the next morning. Bad news...code revealed clogged filters in the cat convertor assembly, most likely stemming from the turbo boot blowing a week prior. The closest part was in Kentucky. Even under warranty and "next day" freight, the convertor did not arrive until the following Tuesday am. They had us up and running by 11:30am. Service Advisor Tyler Wolcott was great! He even provided us with a loaner so I could get our family to a flight home. He was surprised we made it as far as we did with the blockage... Lewis Ford fully met my customer service expectations! Even met some locals while there! : )

On our way to Florida from Colorado when we experienced a suddenly very rough running engine…read more Misfiring badly. Called to see if they could help us and got us in as soon as we got there. Diagnosed and fixed the problem and had us back on the road quickly at a fair price. Saved our trip. Could not be happier with the service.

my daughter's car broke down and through a rod. An estimate of over $11,000 was given. the engine…read morequote alone was $5,975.79. I looked it up and could buy one for $2,000 and change. Of course, I had no work done and they still charged me $152.95 for simply me starting the vehicle and them saying, "yup, it's got a thrown rod.". what a Mickey Mouse run around. steer clear or find you have an empty bank account!

we broke down due to overheating engine. they took the time to double check everything and were…read morehonest that the car didn't need further repairs!

I wanted to leave a review for the great job Brett and the service team did to help us through a…read morestressful situation. We were in the middle of a van voyage coast to coast across the country when our minivan's transmission decided to die exactly halfway through our trip. We were stranded over the weekend but the service team got us up and running ASAP considering the scope of the repair. We made it the rest of the way with no more transmission issues. The people of Hays were so friendly! If we had to be stranded somewhere, we were fortunate it was in Hays, KS.

My wife bought a Jeep in early January. Stating it had been checked over only to develop a tick…read more Which I have enough knowledge to know it's valve train issues and they will not honor anything at all. They basically told her it's her problem. She has less than 2000 miles on the jeep since purchase I would not recommend anyone buying from Lewis. The salesman was not knowledgeable about anything related to vehicles. If I can give it a zero star review, I would they just want your money and that's it.