Not Reliable..... They came out to give me an estimate on the replacement of the top of my back…read morepaver porch. The guy who came out was courteous and I looked forward to getting an estimate so that I could move forward with my project. One week went by....no calls. Two weeks went by....no calls. So, I called and spoke with a female who said that she would get ahold of the estimator and get back with me. Another week went by....no calls. So, I called again and left a message with someone who appeared to be taking calls during the lunch hour. He said he would give them the message and they would call back. Another week....no calls. I guess if they didn't think the job was profitable enough, maybe they should have at least had the courtesy to let me know so I could get another estimate. Now weeks have passed by and I have to start all over again with new estimates. They were not reliable at all when it came to returning my calls and I never even got an estimate for the work. I am a businessman too. Good luck running a business that way. You'll be out of business once word gets around.

Horrible customer service. They don't call you back, they make failed promises. I had used them for…read moreyears and this year they have been terrible.

They cut my next door neighbors grass and always blow grass clippings and leaves on my grass and…read moresidewalk...They leave trash in the neighbors yard and basically do a shitty job...I always have to go blow the mess from their cutting job when they finish....I would hire anyone but these people...oblivious to the mess they blow onto my property each week....and I have videos

Top notch service from this team. I was always notified if there was a delay due to weather. The…read morecrew is efficient and proficient. I also used the spring cleanup and mulch services. Always pleased. Quality work for decent price.

This company was plowing at the Barnes and nobles at 3:20pm 3235 Washtenaw Ave…read moreAnn Arbor, MI 48104 United States. The person that was plowing had gotten angry because I stopped not infront of him but behind him about a good 30 feet to drop someone off. It took only less then 5 minutes. He decided that the perfect thing to yell out of his window was "got a reason to park there. What the f@$k!" At the person that I was dropping off. The thing is that i just dropped him off and I need to get to work because I myself was in a hurry so i was not just sitting there just chilling. He was hired to plow the the snow not to yell at the customers in the plaza. I will be contacting the plaza manager to make sure they are aware of the people they hire to do a job at there place of business. Very in professional and I hope u will speak to the rude inpatient and anger carrying staff u have hired to represent ur company.

Great management and great workers! Couldn't recommend them enough!!!! They respond to every call…read moreand complaint without hesitation and fix every issue with no problem!

We hired Advanced Landscaping to clean up our garden beds, do some weeding around the property, and…read morelay down mulch and they did a beautiful, clean job. We scheduled our appointment via their website and had a quick home consultation where we told him what we would ideally like done. I did a bit of quick math on the mulch and sent me a text shortly after with the rate for the labor and the materials. I found it to be incredibly reasonable so we decided to move forward with the job. They are booked pretty heavily so it took a couple of weeks for our appointment but they showed up and worked efficiently to finish the job neatly and thoroughly. Our garden looks amazing and they did a great job pulling all those pesky weeds in our rock beds that had been causing me grief (and back pain!) over the spring and summer. I'm so happy with how it all looks. I can't stop marveling at our very cute yard now! And my plants seem way happier now that we've got the mulch around them as well. Will definitely keep them in mind for any future jobs we may need.

Did a wonderful job. reasonably price. finished on time. Some of the flowers that they put in my…read morelandscaping were in rough shape unfortunately. that's why they're not getting five stars.

I could not be more pleased with Grass Bandits and the job they did at my house. They removed the…read moreunsightly rock pits and filled them with dirt. We are thrilled to have a clean slate and it is all thanks to Elisha and her team at Grass Bandits! I am recommending them to all my family and friends due to their great pricing and the care they take with the work.

Very rude!! Absolutely do not use this company, I can't stress this enough. I woukd give negative…read morestars if I could.

Excellent customer service and my front and back yard have never looked better. Great quality work…read moreand great team to work with. Between re-vamping my landscaping, pulling weeds, weekly lawn cuts, and even fall pick up, I am 100% satisfied with the work the Team at Fresh Looks Landscaping does. I highly recommend.

The business owner Steve is very conscientious about his work. Plus he is a good communicator, and…read morealways responded quickly. He kept to the established job schedule and even did extra work not included in the estimate in order to produce a good end result. He does not try to cut corners. We wouldn't hesitate to use him again.

I placed a phone order for a face cord of wood over the weekend. Cheryl took my call and placed my…read moreorder after gathering the logistics and payment info. She also mentioned they'd likely be out on Monday but would try that afternoon (Saturday). They dropped the cord Monday for $116 and change. The load was pretty much spot on volume wise. It could've been a little larger but it was fair compared to what I used to pay in Ferndale. There was a pretty even ratio between split and whole logs with plenty of kindling mixed in. I'd call them again. 4.5 stars

I bought wood from these folks as they presented themselves when I called as being the top of the…read moreline and I wanted good wood. They certainly were top price quoting me $95/cord. (I can get a cord in my area of reasonable wood for $75-80 delivered but my normal supplier was out) Usually when you get firewood it is cut/split to a reasonable stove size. Somehow people manage to do this. I have been buying wood for my home and heating with it in winter for 10 years so its not like I have no idea. But not these guys. What I got was 1/3 kindling and woodchips, 1/3 humongous pieces of wood suitable only for an outdoor bonfire, and 1/3 reasonably split wood. And the bill was actually -- surprise! $108, not $95 - supposedly because of taxes -- never have I gotten wood where this was not included in the price quoted. Of course its hard to tell what the wood is like until you stack it which I did -- and then I called them. -- they were just sure I was wrong, but would ck to see if something had gone wrong with my order... of course they never called back. (I have waited weeks in good faith before posting this to give them time to respond, tho not really expecting they wood from the tone on the phone call from them) The customer as far as they were concerned was clueless. No concern for good business ettiquette whatsoever. Skip these guys. Definitely not top of the line - not even close.

Todd works hard. He's usually available to come when something is wrong. He was a little later this…read moreyear to turn on the system but I'm happily watching the sprinklers when they come on.

Great service. Easy to work with. Have had same person…read morelast three or 4 years out for sprinklers.