I really wanted to use Underground Printing for my small business (personal training) but was not…read moreleft with a great impression. I called a couple of weeks ago to set up and appointment to come in and look at apparel for screen printing. The person on the phone was very nice and seemed eager to help me. We set up an appointment on Wednesday 5/18/22 for me to come in at 11:30a. I received an email saying that he was excited to meet me and sent me a link to look at before hand. I showed up a few minutes early and was greeted by staff. I told them I was looking for Jay and had a meeting with him. They said that I could take a business card and that he had not been in all day and was not sure where he was. The staff was very friendly and was clearly embarrassed by the lack of communication on the business' end. I told him I would wait about 10 minutes and see if Jay showed up. I was super excited to look at options and even took off of work to come in. After 10 minutes, I was extremely frustrated. I looked at our email communication and sent an "I am here for our appointment" message. No response at all. I even called the number listed on the email address to see if I could get ahold of him. The number listed was the store number that I was already standing in. The sales person apologized and was very sincere. I walked around for awhile looking at apparel in the store but was very upset with being stood up for our meeting. It has been over a week and still no response. I was really hoping to use this location to screen print as I have heard great things from friends and family. I find it incredible unprofessional that no one has even reached out to apologize, let alone acknowledge that they missed our agreed time to meet.

We used UGP recently and everything was top notch! The…read morecustomer service was exceptional was well - Steve was great! I found the entire process from start to finish to be very smooth and easy! Will be using UGP again in the future!

I have used Barrel Maker for a variety of things and they are always the bees knees. The customer…read moreservice is incredible, they are fast, and the products are always high quality. Can't recommend them enough!

We have tried working with this local company. First call the gal could give no info. Even showed…read moreup at their door to find a sign saying go around back. Where a Forman told us Noone was there in front office. We then went online and requested a quote. Called today to find out that their turn around is in fact 10 business days. Fail.

what a wonderful quilt shop - Sandy has everything! I even got some Bucky Badger Minky - Woot…read morewoot!!! I'm making a scarf that will set me apart from the crowd. Actually I got enough for my daughter, son-in-law, son, husband too... Sandy is so knowledgeable and professional in so many areas of her shop. She does embroidery and puts labels on jerseys like, it's MAGIC! Everyone that comes in gets her full attention and courteous greeting. Cute gift ideas, panels, really a full service + shop. We love your shop Sandy!!!!

Horrible customer service, long waits for items, bad quality. Stay away.read more

I had an urgent request to have shirts made and he came through. Very responsive and professional.read more

Ordered some custom t-shirts for a wedding after party. They came out great and were a big hit! BBI…read morewas ready to work with and made a great product and fast! Would highly recommend!!

Excellent customer service! Was able to order easily. Then I made a mistake in my order and the…read moreservice representative was friendly, understanding, and willing to fix my mistake without issues. Awesome.

The best corporate apparel supplier in Madison! In depth knowledge of products and appealing looks…read more They have all the tools for a successful company apparel program. Including web stores to place orders and they can provide stocking services too. It's worth the call. The produce everything locally and their artwork and embroidery is top-notch.

Gateway Apparel does a fast and beautiful job every time out! Wonderful to work with, very…read moredependable. I highly recommend them!

Thank you to HyperStitch, Inc. friendly staff, excellent communication and fast turn around! Our…read morefirst set of customized shirts/hoodies turned out great! Highly recommend!

Extremely helpful and fast! Got my last minute custom screenwriting done in just a few days where…read moreeveryone else said would be over a week. Perfectionist matching the image I needed- couldn't be happier!