My relative entered into negotiations with Artistic Kitchens and Baths. Mr. John Pica personally came out and provided an initial quote of $7,000 for the work. In good faith, my relative issued him a check for that full amount upfront.
At first, they were not looking for a refund. They simply expected Mr. Pica to return and complete the work as agreed. However, after receiving payment, he never came back. Despite waiting a significant amount of time and making multiple calls, no work was started. When finally pressed for answers, Mr. Pica claimed he had purchased materials, but instead of taking responsibility, he behaved as though the delay and lack of work were somehow the customer's problem.
When asked for a resolution, he stated he would only return $5,000, keeping $2,000 for his "time," and refused to do anything further. Since then, there has been no response, no phone call, no correspondence, and no refund of any sort. Mr. Pica took the money and disappeared.
Shame on him for taking advantage of elderly customers who entered into this agreement in good faith. It is despicable and deplorable that a supposed legitimate businessman would conduct himself in this manner.
I strongly advise the public to avoid doing business with Artistic Kitchens and Baths or John Pica. This has been a horrible, dishonest, and predatory experience. read more