They adjusted my watch size, removing a link and also replaced the battery at no charge. They…read morewanted to be helpful and build a relationship so provided these services for free, no pressure to buy any of the beautiful jewelry there. We'll be back when we're ready to buy.

Nadia is the best!! I couldn't have asked for any better customer service. she's been amazing every…read moresingle time.

I've been using JC Jewelry & Repair for my expensive watches since they were located in St Clair…read moreSquare Mall many years ago. They are the only ones I trust with them.

The staff is friendly and there is no pressure to purchase. They are happy to answer any questions…read moreyou might have.

K. Zander Jewelry A True Gem in St. Charles - Exceptional…read moreCustom Design, Expert Care and great price! I recently had the pleasure of working with Kimberly and the team at K. Zander Jewelry, and I cannot recommend them highly enough. If you are looking for a jeweler that combines old-school integrity with modern, cutting-edge design, this is the place to go. The value here for the level of craftsmanship is significantly better than any of the big-name "mall" jewelers. Expertise You Can TRUST. As a third-generation family business they clearly care about their legacy. You aren't just a transaction here, you're treated LIKE FAMILY here. Knowing that a certified gemologist is personally inspecting the stones quality and ethical sourcing of my diamonds. Gave me peace of mind While I was there for a new piece, l also brought in an heirloom watch for repair. Their attention to detail on the restoration was just as meticulous as their work on the new jewelry Whether you are planning an engagement, looking for a unique anniversary gift, or simply need a TRUSTED Jeweler to buy from K. Zander Jewelry is the premier choice in the St. Louis/St. Charles region. I am thrilled with my experience and will definitely be heading to their new "Studio" location in Chesterfield for my next purchase!

Always a great experience working with Kim! The time and…read morethoughtfulness she puts into making her customers happy is above and beyond, Zander's will always be my first choice.

I had a really good experience here. I've got a couple of wooden watches that can be finicky if you…read moredon't have the right touch. I was worried about damage while making a simple battery replacement. I came in here and, unlike a previous watch repair spot, I was in and out in a minute with my watch looking perfect without even a scratch. I'll be coming back!

I left an unfavorable review a few days ago. The owner contacted me the next day and resolved the…read moreissue to my satisfaction. I was very impressed with his response and his willingness to address the issues. It says a lot about his conscientious and commitment to making things right.

Omg... way too expensive! I had a Cartier, and Movado watch for my husband that needed batteries…read moreand I honestly had no idea how much it would cost because I've always gone to the same place for 39 years. They no longer do batteries. My husband googled after the fact how much was the going price! Movado-$20-60! The Cartier- $60-100! I paid $70 for Movado and $125 for Cartier! What an absolute rip off! Shame on me for not googling the going price! What a rip off ! Don't go here! Ridiculous

The gentleman who works in this store is so polite and helpful. I've been there a few times and…read morealways have had an excellent experience. I recommend going here for jewelry repair and any watch needs you might have.

I am filing this complaint regarding a custom jewelry transaction that remains unresolved. I…read moreentrusted the business with my personal property and paid a deposit for a custom ring. During the project, we were unable to reach agreement regarding the design. I requested cancellation of the project and the return of my personal property and deposit. The business has refused to return my property without additional payment that I dispute. The matter is now pending before the court, so I will not argue the legal merits here. My purpose in filing this complaint is to document my experience and to request the return of my personal property and any funds the court determines are appropriate. I have retained documentation, communications, and payment records supporting my position and will present them through the legal process.

I will not continue giving you any more of my business. My experience with your jewelry store has…read moreleft me being cheated out of thousands of dollars and very disappointed. The band you put on my grandmas diamond is a cheap, terrible quality, which cost me $1,780. I now know why you were so insistent that I get the two rings soldered before I ever tried them on. This way, I wouldn't notice the embarrassing poor quality band you were giving me. You also told me and charged me for a knife's edge band and it is certainly not. The money you gave me for my grandma's two platinum bands was $220???? You wanted me to buy what you wanted. I never felt like I was being heard by you and you were being extremely pushy. I am so disappointed in myself for trusting you through one of the most important events of my life. Update- I went to a reputable jeweler today. When I showed her the band that you had made for me, she literally laughed and told me it was worth $200 at best. She saw the brand that was on the inside of the band and told me that's where scrap jewelry comes from.

I was looking for a family owned small jewelry store that I could feel comfortable coming to to get…read moremy engagement ring sized...then have a place for future needs. This place did not disappoint! Sam was so friendly and helpful, and the work they did on my ring was top notch! We will definitely be coming back for our wedding bands!

They repaired jewelry pieces that were a bit complicated. Very professional and friendly.read more

I had a great experience. Van is knowledgeable and thoughtful and patient and just a great person…read more Can't recommend it enough.

The team there is so nice, very knowledgeable and helpful. They helped me & my Fiancé pick out our…read moreperfect rings and for them custom ordered in time for our wedding just a month before the big day!