1. Artemis Medical Spa

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    Miami, FL

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    Artemis Medical Spa

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

    Services - Artemis Medical Spa

    Laser hair removal

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    Recommended Reviews - Artemis Medical Spa

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    7 months ago

    The most amazing wood therapy massage ever! Lovely atmosphere and attention to details. Professional and friendly staff. Highly recommend!

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    Tropicalaser

    Tropicalaser

    3.0(2 reviews)
    4.3 mi
    •$$$

    Love this place! Been coming here for laser now three years! Alexandra is a great tech, very…read moreknowledgeable and friendly.

    I set up 9 visits for facial hair removal to be done at the Tropicalaser at the Kendall office,…read moremade all 9 payments upfront. On my second visit I was informed that the Kendall office was closing and therefore I would have to start going to the one at Doral. I was always treated well by the employee who took care of my treatment at the Doral clinic, but on my 5th visit the employee was not there, so the owner (clinical director) took her place that day. The experience was completely different, the laser machine had never been applied so intensely and after the 1st to 2nd minute the owner (who just so happens to be RN) stopped the treatment informing me that my skin was having a reaction and that I should go home and schedule another visit. When I arrived home I realized I had suffered a deep burn above my upper lip, caused by the totally irresponsible usage of the laser machine. I called the clinic the next day informing the owner that I had suffered an intense skin burn from the laser. I spent over 3 months sending her pictures of the burnt area and requesting help, as I always insisted it was a burn she would disagree calling it a minor scab. Making a long story short I requested a full refund due to all the inconveniences I had, such as, not being able to get any sun for over 3 months (affecting my work), having a massive and embarrassing burn scar with pus dripping over my lips everywhere I went. After 3 months of many calls and speaking directly with the owner, she finally agreed that she was responsible for the recklessness of the way she handled the laser machine. But, she would not agree on giving me a full refund, she gave me a partial refund for the visits I had not used. Due to my busy life and work I did not have many other options, so I ended up accepting the partial refund, upon arriving at the office was informed I had to sign a letter of agreement that I would not take further actions (court). We'll all I can say is that after 5 treatments and the terrible scar I now carry, the laser hair treatment from this clinic made ZERO difference removing my facial hair. It has all grown back, the only place it does not grow is on the new scar I now carry.

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    Tropicalaser
    Tropicalaser
    Tropicalaser - 3rd month

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    3rd month

    Artemis Medical Spa - skincare - Updated October 2026

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