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    Arte Forma

    4.0 (1 review)

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    16 years ago

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    Georgia Furniture Mart - Across the store

    Georgia Furniture Mart

    2.3(409 reviews)
    1.0 mi
    $$

    Finally, in the process of making my house a home and I was able to score a few pieces from here…read more Charles was very very helpful. I came in here on Presidents' Day, hoping to score some deals since the mail provided lots of flyers were different deals from different furniture stores this so happen to be my first location and stop and I so happen to score a few deals. I was able to purchase a dining room table and a couch for a reasonable price. The deals were definitely dealing this day and I think I scored a decent deal. I wish they would've worked it down to a little bit less, but I settled and still took the furniture anyways. See below and attached for a few photos of the store and the deals that they had going on on Presidents' Day and to see what I copped.

    I am sharing this experience as a matter of consumer safety and transparency for anyone considering…read morea significant investment at Georgia Furniture Mart. My current sofa has suffered a complete structural collapse where the main wooden load-bearing rail has detached from the frame, causing the furniture to sink to the floor and requiring a stack of magazines to prevent a total cave-in. This is not an isolated incident of wear and tear, but a recurring manufacturing defect; this specific unit was actually a 2021 replacement for a previous unit that failed due to the exact same frame issues documented in their own technician's notes. The most concerning aspect of this experience is the company's response to a loyal, multi-year customer facing a safety hazard. When I reached out to their service department, I did not ask for a free replacement or a handout; I explicitly requested to pay for a professional repair to be done by their team. Georgia Furniture Mart flatly refused to even send a technician for a fee, stating that because the item is out of its one-year labor window, they will not service it under any circumstances. It is a significant red flag when a retailer sells large-scale furniture that fails structurally in under five years and then refuses to provide any path toward a paid repair or maintenance. For potential shoppers, please be aware that Georgia Furniture Mart's commitment to your purchase appears to end exactly at the 12-month mark, regardless of the severity of the product's failure. While they market "life-improving" furniture, my experience has been one of repeated structural defects and a total lack of corporate accountability. If you expect your furniture to last a reasonable length of time or hope for a company that stands by its craftsmanship through paid service options, I strongly urge you to look elsewhere. A sofa frame should not be propped up by books in less than five years, and a reputable business should not abandon its customers when their products fail.

    Photos
    Georgia Furniture Mart
    Georgia Furniture Mart - Defective Dresser

    Defective Dresser

    Georgia Furniture Mart - Defective Dresser

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    Defective Dresser

    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    3.3(48 reviews)
    2.6 mi
    $$

    This location has a lot of stuff for your home that you can find elsewhere. However, sales prices…read moreare good. The selection here is larger than the Buford store or maybe the way it's laid out seems so. Anyway, on this particular day the service was outrageous! The clerk and the manager argued with me over a bag of pretzels that were in the " clearance " section for 50% off. Their contention was that someone put it there but there was more than 5 bags there with the red sticker. I held my ground and made a scene to the embarrassment of my wife. I walked away but why run a sore so lax as not to know where your inventory is and how much? The manager stood up for her employee so I left it at that. I will not be back to this hidden location again! Do yourself a favor save your gas and go elsewhere.

    Rug delivery & Norcross store - false advertising and terrible customer service. They say $10 same…read moreday delivery. Bought and paid a lot of money for 2 rugs in store on Friday. Purchased the same day delivery. No same delivery happened. Spent all day on Saturday back and forth with store and customer service talking in circles. Store said it'd be delivered by noon today. Wasn't. Customer service said it would be delivered by 5:30p today. Wasn't. It's now 8pm on Saturday, still no delivery. They have wasted so much of my time and keep saying "it's a 3rd party delivery company" ... guess what, not my problem. When you say clearly "$10 same day delivery on all rugs" that is what a customer deserves and expects. But even if they were delivered next day, I told them that was fine. But waiting this long with still no delivery window, 3rd party or not, is unacceptable. I loved this store, now I will no longer shop there. Additionally the store manager is terrible at her job as I waited for more 30 minutes at the register just to purchase the rugs and schedule the delivery in the first place. Ending with me calling the store back again tonight after customer service told me to call the store manager back and told me what to say. I did and tried to ask exactly what customer service told me to ask. Store manager got mad at me and said she can't refund my money unless I drive all the way back to the store. And then she hung up on me. There is more but this review is long enough. You really have to piss me off for me to write a review like this. Well done

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

    Outrageous Interiors - Farmhouse style dining room by the Outrageous Interiors Design Team

    Outrageous Interiors

    3.0(21 reviews)
    3.2 mi
    $$

    We had such a wonderful experience working with Karen and the team at Outrageous. Karen truly…read morelistened to our taste and style, then brought it to life in a way we never could have imagined on our own. She made the process fun, stress-free, and collaborative. All of the products we purchased are excellent quality, and we absolutely LOVE our new master bedroom -- it feels like a dream every time we walk in. We still can't get over how amazing it looks! We couldn't be happier and highly recommend Karen and Outrageous to anyone looking to transform their home.

    I have never been treated more rudely at such a lovely store, where I wish I could continue to…read moreshop, but after today I won't ever return. I purchased five items and had to return with a truck to pick up one of then. Upon preparing my item for loading, we noticed a few issues in the top finish. I ask if they could order me a new one instead of accepting the one on the showroom floor. She said she would check on it or that she could offer me 20% off. I ask her to check on the new one and let me know. No one called me back, so I called them back a few days later and they told me they cannot order a new one. So I went today take a closer look. Two different clerks were working and told me they would only take 10% not the 20% the other clerk offered to me. So I ask for a refund. One of the clerks issued my refund and did say, "I'm, sorry" and she wished me luck in finding something else. The other clerk stood at the counter and said clearly under her breath, "there is nothing to be sorry about." Well.... I sorry for your loss and any future sales to me, I liked your merchandise. But refuse to be treated rudely. It's such a nice store to have such an unpleasant clerk and so unprofessional of her.

    Photos
    Outrageous Interiors - Farmhouse style living room by the Outrageous Interiors Design Team

    Farmhouse style living room by the Outrageous Interiors Design Team

    Outrageous Interiors - Kitchen and Dining by the Outrageous Interiors Design Team

    Kitchen and Dining by the Outrageous Interiors Design Team

    Outrageous Interiors - Living room by the Outrageous Interiors Design Team

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    Living room by the Outrageous Interiors Design Team

    Arte Forma - furniture - Updated May 2026

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