Such a beautiful property! I actually found this place because of all the great reviews and now I…read moretotally see why. Carlos first helped me out and I toured with Chelsea. Every review was spot on. The team is so kind and you can tell they genuinely love what they do. During our tour, every resident we passed was greeted by name, which says a lot about the community vibe here. They even offered me a delicious coffee and the two-bedroom apartments were so spacious. My girlfriend couldn't stop talking about the gym after we left. We're still deciding based on our job locations but this experience definitely deserved a review. A tour of this property is a must.

This has been one of the worst living experiences I've ever had…read more The neighborhood feels very unsafe. There are large numbers of homeless individuals around the block, and I've personally been chased multiple times. It's incredibly stressful just coming and going from your own home. Another major issue is the trash collection. The city trash truck consistently comes before 7 AM, and the noise is extremely loud--it will wake you up whether you want it or not. I brought this up to management, but their response was essentially that there's nothing they can do. So you're stuck dealing with it every single morning. On top of that, the building itself is poorly managed. From noisy neighbors throwing parties and screaming at 4 AM to other ongoing issues, management never takes meaningful action. Their response is always the same generic script: "We are working on the issue. If you're not happy, we can review lease termination options with you." In other words, either tolerate the problems or pay more money to leave. The neighbors above me are extremely loud and seem to start their activity late at night, often around 1 AM. The noise is so intense that it wakes me up with a racing heart. It's not occasional--it's every single night. I haven't been able to sleep in my own bedroom for the past year because of this. Instead, I'm paying $3,400 a month just to sleep on my sofa. That's completely unacceptable and far beyond anything anyone should have to tolerate. Between the unsafe surroundings, constant noise, and lack of accountability from management, living here has been extremely frustrating. This place has seriously impacted my quality of life, and I regret signing a lease here.

I want to give a huge shout-out to Josue in maintenance! Late Saturday night, my apartment flooded…read moreunexpectedly. Josue responded immediately - even though it was after hours - and worked tirelessly to help resolve the situation. He was professional, kind, and went above and beyond to make sure my dog and I were taken care of during a really stressful time. In addition to getting the water out of my apartment, he fixed the washer before he left, too! The NoHo Commons team and tenants are lucky to have someone like Josue. Thank you for everything!

Constant stolen packages and they aren't going to fix this. Management doesn't do anything but make…read moreexcuses. The staff are unconcerned especially Bryanna - the woman at the front office who shrugs off every concern. Every tenant I know has had their packages stolen repeatedly not once but frequently. I have to get a PO box and drive to get my packages now and it's very inconvenient. The stealing rate is pretty high and it's the management's negligence and refusal to put security at the door. If you order 3 packages, 2 will be stolen and management does nothing but shrug. This has happened for months actually years. Still no fix. Low security for a big building despite high rent. You can find safer buildings for the same price in Noho or Burbank where you get your packages. This is very unexpected for Greystar.

I live here for a short period of time, I really liked the apartment, but saw some negative reviews…read moreand was worried about it. But everything is amazing so far! And management is very reliable and helpful and they fix everything as soon as requested.

The building floods when it rains. With The new PAC company that purchase this property it's next…read moreto impossible to get anything done for work orders I've been waiting over a month to get a window fixed. The elevator feels like it's gonna break any day. They fix problems with duct tape. The building is generally unclean, all of the time, especially the exterior. Don't move here.

gabriella francesco and sedrick are the absolute best!! they make this apartment so wonderful to…read morelive in, they are always on top of it

ROACH PROBLEM! I am leaving this review for future residents, while the staff at Avery are amazing…read moreand incredibly helpful there has been a roach issue that seems to be uncontrollable. While I get one or two roaches sometimes slip in from the outside, this is worse. There is a roach infestation in this building. I wish I had known prior to moving in so leaving this here for future residents.

Lived here for about 3 years. This was my first apartment in Los Angeles and I could not have asked…read morefor a better place! The building is up to date, remolded and quiet! Large floor plan for my one bedroom apartment. The building manager, Paul, was always very attentive and available whenever needed! A great experience and highly recommended!

Definitely recommend these apartments. I love living here. The staff is really great at…read morecommunicating.

I was apartment hunting for a while and none of the apartments checked all my boxes: controlled…read moreentry, gym, gated parking, central AC, in unit washer/ dryer - except for Clearwater Village. From the moment I inquired, Snow, the building manager, was quick to respond and set up a tour with me that very same day. As soon as I first walked into the building I noticed how well kept it was and the lobby smelled luxurious and clean. The unit was well designed and had huge windows that brought in so much light which basically sealed the deal for me! The move in process was seamless and my time living at Clearwater Village was such a great experience overall, all because of Snow. There's honestly so many good things I can say but all the positive reviews about her are all true. She is the most accommodating, professional, and quite literally the best building manager there ever was! She truly goes above and beyond to make sure the property is well maintained, safe, and peaceful for the residents. If I were to ever move back to the area I hope I have the opportunity to live at Clearwater Village again. Thank you so much Snow!!!

I've been living here for about three months now and loving it!! When I was apartment hunting, Snow…read morewas very accomodating and helped me get a tour of the building and apartment right away which I appreciated so much. It's a quiet and peaceful building, with many security measures to keep the tenants safe, as well as an incredible gym with Tonal included. The parking is underground and assigned and I rest easy knowing my vehicle is safe from the elements. I don't currently have a pet, but the building's got a pet relief area which is so convenient too! My studio apartment is very sleek-looking and efficiently designed, internet and A/C works great, and my unit's got washer/dryer. Like someone else said in another review, truly a hidden gem and I couldn't be happier to have found it!

Before deciding on The Hesby as my new home/office, I had been on the apartment hunt for a few…read moremonths and dealt with several leasing agents at other communities who were not so pleasant/helpful. From the first interaction and all the way through the process Brittany T. at The Hesby was a delight! She was professional and friendly. Her responses were always timely and helpful. She made the entire process easy, breezy, beautiful, Cover Girl. EDITED TO ADD: The move in process has been smooth sailing. The apartment exceeds my expectations. Hailey S. is amazing, helpful and knowledgable and Isosa I. is a true gentleman and pleasure to work with! The entire team is incredible! EDITED TO ADD: I decided to transfer apartments after living at the complex for two years and Kristin made the process easy breezy. She's incredible and I can't say enough for the maintenance staff. They are amazing as well!

To say I am disappointed is an understatement. Paying a premium price ($3800/month + $400…read moreutilities) for an apartment complex that is falling apart is absolutely ridiculous. I understand that things here are 12 years old and may break, but the absolute incompetence of management to get any of these serious issues fixed in a timely manner is incredibly frustrating. It seems that because they themselves don't live here, nothing is an emergency. "Sorry for the inconvenience" is all we get over and over and over again while patiently asking for updates. They are not capable of even responding with an estimated date of getting something fixed - which makes me feel like they are not trying to fix it. Insane gas leaks in the common areas. Fire alarms all day without an explanation. Closed fire doors that won't stay open for weeks. Constantly broken garage gates blocked off with a cone. Broken fob readers that don't unlock doors and won't let you in. Out of service elevators for weeks on end with no eta of a solution in sight... and a "Sorry for the inconvenience" every time you ask - is what you get for 4.5k a month living at the Hesby. Oh and if you don't pick up a package 2 minutes after it gets delivered (door OR mailroom) it will get stolen. Your car will probably be broken into as well at some point, and you have to actively avoid stepping in dog sh*t in the hallways. Thank you kind cleaning crew, and patient maintenance team - those are the only people here with any heart or understanding. It seems as if management wasn't even trying to fix any of these serious problems, and is letting the building fall apart knowingly. They should be doing their best brainstorming solutions for their residents (which is what I would expect with problems this serious.) It has truly been a nightmare living here, at least for the past 6 months. If you are looking to rent... Save your money, look elsewhere. The homeless shelter a few blocks down has better basic infrastructure in place than this building does!

I am handicapped and visiting with my daughter who lives at the Guild. I am handicapped due to…read morethree hip replacements. She just had major surgery six days ago. We have a handicap placard (up to date) for obvious reasons. My daughter parked in a marked handicapped space ( wall plate designated for Handicapped, blue curb guard also present) so that we could have an easier access to the elevator. For the last six days, the manager,Bahar Zazai, has requested and harassed her about moving her car.The handicapped parking spot not only has the handicapped designation,but they also have it marked as parking for future residents. Who does that? A third grader can tell you that you can't have a place with dual marking without causing conflicts and confusion. See pictures below. The complex also has a charging station in a handicapped designated area as well. This would be the only other handicapped parking space available. My daughter and I went to the office to clarify the law regarding designated handicapped parking . However, Bahar didn't want to talk at that time, but said he would come to her apartment to continue the discussion. He never showed up. He has , however, continued calling and having his assistant call to request that the car be moved to the street even though they pay $100 / month for parking in the gated area under the building. My daughter sent him the link for the Federal Laws regulating handicapped parking designation which he has totally ignored because he continues to call requesting the car be moved. Evidently the management of this complex and maybe it's owners feel that they are above federal law regulations. They lack of understanding of the needs of the residents and guests who are disabled is mind boggling.This is definitely NOT a place that you want to live or visit.I am looking at possible legal repercussions for the continued lack of respect for the law and residents of The Guild in North Hollywood on Otsego.

I moved in about 10 months ago, and everything about this building is perfect! It's beautiful and…read moresuper well taken care of by Fina and Anthony! Tonight, our sink got clogged and Anthony came within 5 minutes to fix it. He is so kind and amazing. I'm SO GRATEFUL!! This is the BEST BUILDING EVER!

Anthony came and saved the day for my ac unit very fast got it done in a day! Thanks!read more

If you love ants, hot water that doesn't work all the time and homeless living next to you, this is…read morethe place for you!