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Arrow Express

4.2 (15 reviews)
Closed 9:00 am - 5:00 pm

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Review Highlights - Arrow Express

They are thoughtful with much attention to detail realizing I am trusting them with original artwork I've created to be properly packed with either a custom crate or box.

Mentioned in 2 reviews

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Navis Pack & Ship

Navis Pack & Ship

(14 reviews)

Absolutely horrible. DO NOT USE. I'm a professional packer…read moreand after several emails with me providing photos, and their assurances that the sculpture would be packaged correctly, it arrived with inadequate support and was damaged. AND charged me triple what it should have been, but honestly, I didn't care about the price as much as receiving the item safely

Navis Pack and Ship in MD Most important is Navis Pack and…read moreShip MD web site DOES NOT PROVIDE FOR CUSTOMER FEEDBACK. Navis "cherrypicks" only those that are favorable. That harms potential customers that seek a full scan of feedbacks of various levels from Poor to Great. It speaks importantly to its lack of integrity. If they are not honest with disclosing feedback, they aren't honest. Navis website: "... will provide you with personalized service and attention including updates and tracking information about your shipment... Navis failed to initially inform me: "Our trucks handle pickups and deliveries within Navis website disclosure: We will create the right custom packing and shipping solution for Delaware, Maryland and Virginia... we use third-party carriers for out-of-state deliveries." My delivery was in CA. Navis does not track third-party shipments by their website commitment. Rather, Navis provided a "tracking site" for the third-party carrier. Per the third-party carrier status, the shipment left Navis on September 16, 2025, and on the following day, September 17, 2025, it arrived in CA at 2:07 a.m. September 18, 2025: Hayward, [CA - in storage] September 19, 2025: Hayward " September 20, 2025: Hayward " September 21, 2025: Hayward " September 22, 2025: Hayward " September 23, 2025: Hayward " September 24, 2025: Shipment delivered. Navis failed in a substantial manner to produce what it committed: "We'll create the right custom packing and shipping solution for your items; and just so you have peace of mind, we will provide you with personalized service and attention including updates and tracking information about your shipment." Beau Chapman

Arrow Express - shipping_centers - Updated May 2026

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