I selected Arrow Express to provide shipping and handling to my clients who purchase my paintings. They are thoughtful with much attention to detail realizing I am trusting them with original artwork I've created to be properly packed with either a custom crate or box. This is a new relationship for me, and so far, I have only a highly recommended review to leave. Arrow Express not only treates your "stuff" with quality care, the price is more than fair. read more

WARNING!! HORRENDOUS experience- used Arrow for many years but staffing may have changed recently a month ago I shipped to Europe, hiring Brian as a intermediary between myself and Fedex- Brian's team completely dropped the ball- very poor communication from them, time after time, had to call Brian literally to get him to call FedEx and do his job, information was updated late- he relayed false information from FedExon multiple occasions- I got stuck with a 1000$ bill and package returned- never again arrow express might take a lawsuit to reclaim my loss, due to Negligence and breach of duty for failing to communicate needed information from FEDEX to myself, please use reputable companies such as: HANGMAN Shipping OTI fine art services Maquette Fine Art Renwick Fine Art read more

I can't speak highly enough of Arrow Express. They very efficiently picked up and packed a 300 pound cabinet and were very very accommodating about shipping and delivery times. And all for by far the lowest bid. Very highly recommended. Ralph Mathisen Champaign IL read more

Extremely professional. I moved high end art and sculptures from NY to FL. they custom pack and crate everything and use their trucks and men. having just moved other items with another firm who crushed a box, I fully appreciate the care that these guys gave to our artwork! you may pay more for the packing, but once you see what they do, you'll appreciate it. if you have something of value, I recommend ArrowExpress. read more

AMAZING customer service!!!! I had a large sculpture to be picked up, crated and delivered internationally. Arrow not only gave me the best quote BY FAR, they also went out of their way in dealing with the third party that had my sculpture. Incredibly professional, patient and a pleasure to deal with. The gentleman who delivered the crate to my house commented numerous times about how impressed he was in the craftsmanship of the crate! Arrow made what is usually a very stressful, expensive,hassle..... an absolute pleasure!!! I would give them 5 more stars if I could!!! I HIGHLY recommend them. read more

Service was amazing, timely and very professional. Arrow Express picked up two very oddly shaped, and delicate art forms. They packed and created custom crates for each piece that were fantastic. I work with a lot of art craters world wide, and this was by far one of my most positive experiences. I will most certainly work with them again. read more

I've starting shipping my paintings to collectors internationally. ArrowExpress has helped me tremendously. One piece was going to Istanbul who has restrictions on the kind of wood used to build the shipping crate. Arrow knew what to do. I really recommend them. They know all the best ways to ship internationally. read more

We used Steve and his team at Arrow Express Packing & Shipping to ship our prototype motorcycle from New York to LA. Not only was he able to build us a fully custom crate for our motorcycle within 2 days, he was extremely friendly and helpful with the loading and securing of the motorcycle at his location. Our motorcycle arrived on time and with absolutely zero issues. The team there are very knowledgeable, professional, and courteous. We would definitely recommend Steve and his team and look forward to future business with them. Mission Motorcycles www.mission-motorcycles.com read more

This company ruined my belongings in a move. They were incompetent when it came to my insurance claim. Which I did not received a full reimbursement for. The owner Steven and the employee Chris had no customer service and were extremely rude and did not take any responsibility for their actions. Do not even get me started on the extreme amount i had to pay for their service. That was not worth a dime....Please do not use them...and if you do beware I was told the 10% discount they say they use is a lie. WORSE EXPERIENCE OF MY LIFE.....I heard Sotheby's and 1stDibs uses them and as I am a long time buyer for them I will be sure to let them know NEVER to use them again. read more

I entrusted Arrow Express with shipping three very valuable pieces of sculpture that were my family's greatest possessions. At every step in the process, I found the Arrow people to be knowledgable, professional and most importantly, really committed to excellence. Their advice on how to pack, ship and insure the pieces was realistic and, best of all, saved me thousands of dollars compared with other bids from art shippers. The pieces arrived in a crate built like a tank, on time and in perfect condition. I was really impressed by the company's commitment to excellence and affordability. I recommend them highly. read more

I have worked with Arrow Express for almost ten years, and they always been safe, reliable, and professional. Their packaging for artwork, sculpture, and antique and designer furniture is exceptional. I use them for all my needs in the New York City area. These are definitely the guys to talk to for packing, crating, and shipping. read more

I cannot over sell these people. They were absolutely the BEST packing/crating/shipping company we have ever used. AFFORDABLE prices and impeccable service. We needed a huge shipment to be picked up, crated, and shipped from NY to CA in a matter of days. THESE GUYS were the only ones who could have made it happen. Will definately use again!! Thanks Arrow! read more

I have been using Arrow Express for many years now and would never think of using any other packing/crating/shipping company. I frequently ship very sensitive items all over the world and Arrow was the only company that made me feel comfortable and secure. Excellent customer service, careful prep, fast shipping, and competitive prices. read more

I have been working with Arrow Express for over 5 years, and they have always provided prompt and professional service. They've packed all manner of high value furniture, art, and ceramics, and I've never had a single issue. I highly recommend them. read more

Although pick-up was prompt and communication was good, crate and packing was absolutely not museum-grade (We're a major Museum and deal with hundreds of crates per year) and as such art arrived damaged. We certainly feel taken advantage of. read more