Very friendly and reliable and quick also reasonable!!!! What more can you ask for???read more

Since we moved to Clinton, we've used this family service many times, to and from the airport and…read moremore. Jackie and her family are always prompt, efficient, friendly and affordable. To the point of asking if you'd like to stop for food, at a dispensary, whatever you need! (She even offered a napkin when my daughter had to make an urgent stop behind a dumpster!) James, her son, picked us up after a bachelorette and he was subjected to a lot of nonsense, yet was totally good natured the entire wild ride. Clinton Livery has NEVER missed a pickup, or made us late for anything. We also hired them to bring people back and forth to a wedding and it went incredibly smoothly. They are the best!

They transport my kid to and from school every day. Service was fine first year, this year is a…read morenightmare. Driver shows up 10 to 15 minutes early, waits 6 minutes and leaves, forcing my child to miss days of school. No horn honked or text or phone call that she is way early, just leaves! My kid is the only one on the bus so it's not like bus will be late picking up others. They make asinine, Nonsensical rules like no horn honking just to be in control. The office staff is rude and totally inefficient. They have incoming phone calls routed to their shop as opposed to the office as they are hoping you will just go away and they wont have to listen to your complaint. When you finally reach the office, the staff is rude and totally inefficient. The customer is never right here because all they do is make excuses for the driver. This is a piss poor way of running a business and making customers angry. Avoid this business, public transportation would be a huge improvement over Cassidy Transportation.

Cassidy Coach is dependable, and always on time. The drivers are professional and very helpful…read morewith he luggage. I have used them often and highly recommend their service.

Amazing, wonderful service. I was picked up from Logan airport in a luxury black SUV. Very clean,…read moreoffered beverages, very polite, helpful. I made several stops on my way to the hotel and he was wonderful about it. Even suggested places to eat. Loved the service. Will use them again

Horrible experience today! My father had to be brought to the emergency room and after a…read moresignificant wait. They finally got there and took their time getting out of the ambulance. They slowly sauntered to the back where one stayed in the back for several minutes while the other slowly got the gurney out. All smiles, just looking around, talking and the other finally emerged with the PPE and handed the other her PPE. There was absolutely no urgency or professionalism given. I understand traffic but one would assume you would move even faster the longer it takes to get there! Those extra 10 minutes of them flippantly getting ready to go could have been the difference between my dad deciding not to go to the er!

The staff is very friendly and provide the services that you need quickly and efficiently. A lot of…read morethe employees speak Spanish and it's helpful for when you need that assistance for a loved one. They take precautions of safety very seriously.

I really like this little airport for a lot of reasons. I first used it many years ago (in the 90s)…read morewhen I had an important customer in Westborough, MA that I visited a few times. It was so much more hassle-free than Logan at that time. Even though Logan has improved a bit as far as terminating and originating accessibility, ORH is still my port of choice if I am working west of Boston. This small 6-gate airport has sometimes struggled to maintain regular passenger service. But Delta (NY LGA), American (PHL) and JetBlue (3 FL destinations) currently operate out of here, and hopefully it continues to maintain at least minimum viability. The airport served just shy of 230K passengers in 2024. Another reason I like this airport beyond the huge advantage of hassle-free travel is the fact that it is small and easily navigable. It allows easy check-in and security clearance with TSA people who are actually pleasant to interact with. The downsides to that, of course, are that there are far fewer amenities at this airport and far fewer flight options. However, the size of this airport means that I can arrive for my flight with far less time buffer compared to a large airport like BOS. In that case, the amenities become less important. There is a convenience store/food bar behind security where you can grab a coffee, soda or snack. That's all you really need at a place like this. It's also a pleasant, clean and modern facility. The facade is fairly attractive and the interior is quite nice. If I read correctly, I don't think this is the same building I used in the 90s when I first flew into this airport. But I was impressed with the facade even then given the size of the airport. With regard to logistics, I do have to connect to get to ORH. As a Delta afficianado who uses Detroit as my home airport, I always have an intermediary stop at NY LaGuardia. But given the advantages I experience on the other end, usually it's worth it. There are rental car facilities at ORH and it offers easy get-away (and return, as previously noted). However, my last trip revealed the negative aspect of this as we flew from LaGuardia all the way to the Worcester area and they would not let the plane land due to low visibility (I understand that fog is not an infrequent problem here). We turned around going back to LGA. The flight was canceled and I ended up having to re-book to Logan and driving to Worcester (fortunately late at night with no traffic...tip in case this happens to you: if I had it to do over, I would have flown to Providence instead). This was not a positive experience. But in the grand scheme of things, this is the classic case of a "first-world problem". I keep it in perspective. While overall I am a big fan of this airport with the caveats already noted, there is one infrastructure gripe that I have. Most airports, even small ones, are generally easily accessible via a major thoroughfare (a highway of some sort). This one and Lansing (Michigan) are the only two that I have used which I would classify as out-of-the-way. It seems like it requires a long drive through traffic-light controlled roads and Massachusetts traffic (some of the worst in country due to populaton density). There is a bus to the city that is at the airport hourly between 1:15 PM and 6:15 PM, but that does not make up for it. Beyond this one primary complaint, however, I view this airport as a very nice alternative to the crowded mega options. I wish it a long and happy business viability with prosperity and growth (not too much!). It serves an important purpose and I hope it continues to do so. Let's hope airlines continue to view this with general perspective and less ivory-towered, cold and calculated finance perspective that is often far too narrow. Sometimes, bean counters need to remember that Main St. can be more important than Wall St.

Not too much to say about this airport. It's a smaller airport, and if you live in the middle of…read moreMassachusetts it's closer than dealing with the craziness of Boston.

Women's restroom was dirty. Many of the doors didn't lock so kept opening. Some were weirdly tied…read moreshut of torn of caution tape. No out of order sign or anything. Just scraggly looking tape. Didn't get good there.

Clean. Four options for eating. Clean bathrooms…read more Plenty of parking. Gas station. Convenience store. Dunkies what more can you ask for?! Cash machine too. Nice inside and outside DEC2019