Excellent work on my 74 Les Paul Custom. Will bring more guitars here very soon. Very reasonable…read moreprice for a great job!

I've been an NC Guitar Works customer since moving to CLT in 2015. Nick and his team have…read moreconsistently done an amazing job of setting up and repairing my guitars over the past 10+ years. The pricing is very fair, and turnaround times are reasonable. Though I don't fall into this category, they will often prioritize repairs for working musicians with time constraints. I highly recommend NC Guitar Works!!

Jim Hickey and his team of music professionals are amazing! My son has taken lessons in both the…read morestudio and with Jim at my son's school. He is in his second year of ukulele lessons and has learned so much in a short period of time. Outside of the musical knowledge, my son has also gained confidence and begun to appreciate the enjoyment in music and performing. Outstanding teachers and I would highly recommend Jim Hickey Music.

I found Jim Hickey Music by doing a Google search for guitar lessons for my daughter. She had…read moreplayed around on the guitar some and mentioned she wanted to take lessons. I was worried about not having a referral because I didn't want to get locked into a contract or long term deal if she didn't want to stick with it. I spoke to Jim on the phone and told him want I was looking for and that I wanted my daughter to take the lead. Jim understood and was more than willing to be flexible. I immediately liked Jim and my daughter has enjoyed her lesson time with the studio. There is no pressure and it's a fun environment. My daughter wasn't sure if she wanted to continue her lessons after the first month but after working with Jim - she changed her mind - We've been with Jim since August and are looking forward to having a great time at the holiday concert and many more. Jim has some great students that have also been around a for a long time and I think that says a lot about Jim and his team. Thanks Jim for all you do!

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.

First and foremost, Haley is AWESOME! my son decided to play an instrument this year, and his band…read moreteacher gave us a few recommendations on places we can check out to get instruments at. I'm so glad I checked this location out rather than go to any big company ones. This is definitely a mom and pop small business, but they are absolutely amazing and very pleasant people to work with. From my initial communication with them through email to an in person meeting, everything went smoothly and efficiently. They answered any and all questions I had. Haley was VERY informative and interactive with my son, making sure he understood how to hold, play, and clean his new instrument. They have a variety of instruments with plenty of payment options. They have a rent to own package with a repair and maintenance program as well. They make sure you understand everything in detail to help make the best decision. If you are looking for a new instrument or even maintenance or repair on an exhibiting one, definitely check this place out. They are AWESOME! the shop itself is located in the back of the main house. It's inside a garage turned into a shop. You will see a sign directing you.

This repair shop is the one to go to. They are a small "mom and pop" shop with BIG customer…read moreservice. They fixed my daughter's clarinet with only a few days to work on since she had a trip to Orlando for a parade, they expedited the repair and she got it back right before her trip. They are extremely knowledgeable very friendly and inviting.

Brad helped us from the day we could get an old church piano through my son's piano teacher. He saw…read morethe beauty and power of the stashed away piano, and could tell us what repairs were absolutely needed, what was optional, and what the cost would be. He also provided us with a list of local movers. We now have had this piano for about 4 years, and it plays beautifully with just yearly, minimal tuning, and it is used a lot. He is easy to work with, as friendly as they come, and extremely knowledgeable. I highly recommend him!

Brad is one of the best in the area…read more I am no professional pianist, but a very serious amateur player, and I consider myself very particular. Brad is the only one that tries to understand what I really want out of my piano, and patiently answers my questions, and capable of voicing the hammer exactly the way I want. I am enjoying the bell-like singing tone again! Plus, he told me he'd be here around 3:45, and that was exactly when I greeted him at my front door.

Our scheduled appointment was postponed by this company the day of the appointment. When it was…read morerescheduled, the technician showed up without necessary tools, and borrowed my vacuum, swabs, etc. At completion, we were Up charged $75 with no conversation or warning. Technician Daniel used glue on my Queen Anne Baby Grand without my knowledge or permission. Piano began losing its tuning within 2 months. When I reached out for a solution, Well -Loved Piano was very quick to offer excuses but not customer service. I itemized the infractions above and Michael and Danette came out the next morning. I let them know in writing that they would be greeted with coffee, kindness, a good attitude and the intention of us all walking away happy. After the re-tuning, Danette had what can only be described as an extremely unprofessional, unstable, crying, ranting episode. I understand being defensive when faced with personal or professional shortcomings. But, Danette made me very uncomfortable in my own home, having to contend with both substandard services as well as her erratic behavior.

It's so nice to find a service provider that offers craftsmanship and care to our aging piano. It…read moresounds better that it has for many years.

I had my piano tuned by another technician less than three months ago, but I still wasn't happy…read morewith how it sounded. I reached out to Joe Gotta at A 440 Piano Service to see if he could help. He was very accommodating and took the extra time to adjust the tone specifically to my liking, making sure I was satisfied with the sound before he left. Now the piano sounds exactly how I wanted it to, and I'll be sticking with Joe for all my future tunings.

Joe tuned our piano and endured my random questions with a great attitude, I would recommend him to…read moreanyone. When he arrived at the appointment time, I explained what I thought was happening with the piano (in addition to needing a tune). He asked me to show him, and then he fixed the problem in a under a minute! After that he got right to tuning, which was much needed (10+ years overdue) and our piano sounds sooooo much better. If you need your piano tuned, look no further.

I can't say enough good things about Kevin. I've been playing guitar for 54 years and have been to…read moremy share of luthiers. None of them are Kevin's equal. Precision craftsmanship, timely completion of the work, more than fair pricing, and on top of all that, he's a really nice and caring guy. An absolute pleasure to do business with. He recently did a complete set-up on my Gib​son Firebird, including a new nut, saddle, and body repair. And today he addressed an intonation issue with my Martin. My guitars have never played so well. He's a guitarist's best friend. You and your instrument will be in great hands with Kevin.

The best guitar tech / Luthier in the business. He has resurrected a bunch of my babies that…read morerequired extensive work. If can't repair he'll build you one. A gigging musicians best friend.