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    Aronson Capping

    5.0 (2 reviews)
    Open 8:00 am - 10:00 pm

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    5 years ago

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    All Weather At Home

    All Weather At Home

    (41 reviews)

    Our experience with All Weather At Home has been extremely frustrating. We ordered a window through…read morea Kelowna company on April 3, which in turn ordered it from All Weather At Home. On installation day, the door had a major problem -- it required extreme effort to open and close. We didn't want it installed, but we were assured by All Weather that it could be fixed with adjustments. Instead of taking responsibility, they blamed the installer and made him tear off all the moulding and move the door half an inch. This did not solve the issue. We were then told the window had to be paid for in full before any warranty work would begin. We paid, with hesitation, believing it was our only option. Over the next several months, they returned multiple times -- often arriving without the proper parts or tools, and even forgetting which parts they had already replaced. Now, five months later (in September), the door is still not fixed or properly finished. Once All Weather realized they could not fix it, they dismissed the problem and told us it was "good enough," even though the door is still difficult to open and close and is missing weather stripping. As an elderly couple, this ordeal has been exhausting and stressful. After months of delays, excuses, and failed fixes, we cannot recommend All Weather At Home to anyone."

    We had them quote replacement of three windows. We were told by our estimator that they would keep…read morethe old trim on 2 of the windows ok fine. The windows were supposed to be 32 inches wide. We proceeded with the order come install day the windows are wider than we agreed upon and the installers say they can't keep our old trim and they didn't want to install any trim at all. We now have exposed framing. Our salesperson blew us off and so has some woman named Samantha. Due to their actions I had to drop more money on custom blinds and now I need to hire some to fix the mess they left behind. It has been over a month and they have not returned our calls and emails. I will be exploring my legal options. So my $4500 windows are costing me way more due to new custome blinds and repair/restoration work required.

    Window Mart

    Window Mart

    (11 reviews)

    Seems to be the only review site that actually shows the true experience with this company. Hope…read moreothers see if before being fooled by their webpage only showing the positive Google reviews. Horrible communication. I had to hound them every step of the way to keep in contact with me and I was never notified of any delays in the process and my windows ended up being over a month overdue from the date promised in my contract. Delays happen of course but nothing was done to let me know about it so I could make arrangements for the new install window. Absolutely zero customer service available to try and make things better. I had to go into the branch in order to find out my windows had been done for over a week already and once actually able to be booked for installation, the install guys did a good job but seemed unwilling to interact with me in my own home. From start to finish, there was a complete disconnect between customer and their company. Happy with the product, could not be more upset with the process. For a company with a mission statement reading "100% Customer Satisfaction", they certainly missed the mark. I hope others can see this review and steer clear of Window Mart Edmonton.

    When looking for a new side door, deliver/install was very important. When booking Window Mart, I…read morehad asked the reception how long from the date I was quoted to install and was told 3 weeks. Piyush texted in advance with a time he would be arriving and arrived on time (loved this!) Fast forward to today. I had Piyush visit for my in-person quote. I reiterated how long install would be from today and was told "8 weeks", I told him if this was the true, he didn't need to bother quoting me, as I had asked this at time of booking and was told 3 weeks. He started back tracking and said it was for "doors with glass", I asked if he could clarify stock and he said he could call his manager. I'm not sure if they were aware I could hear the entire call but before ending the call, the manager said "make sure you over charge them for this call happening." That line alone, solidified the deal not happening. Piyush asked which doors I liked, to which 1 he said was "too expensive" (for me). He then told me about a financing option and let him know we would be paying cash for whatever decision was made and suddenly were offered a bunch of discounts on all sorts of doors. Several hours later, my husband checked the door and realized Piyush had unlocked the door and did not re-lock it. I had double checked the door once we were done with it but he had gone back after his call with the manager. GreenFox Window & Doors is a much better option for Doors. The turn around time is higher but they are friendly, better customer service and safety

    Ecoline Windows - Lots of caulking to cover gaps and some more black stuff on frame.

    Ecoline Windows

    (43 reviews)

    I had to choose a 1 star because, 0 stars are not allowed…read more You looking for trouble! Then let them install your windows, from lousy workmanship, to total ignorance for some of the materials they offer. And then totally ignoring your request for service, it's been only 1-1/2 year when they finally finished the installation started in 2023, and they already do not return a request for service. Can you imagine what they will do after years of the install in case you want to refer to their warranty. Stay away from Ecoline windows Mike

    We had 4 bedroom windows and 1 patio door completed by Ecoline…read more We originally went with this company as they told us that there were no glass delays for them and that everything was made locally. This was in 2021 when this was an issue. This ended up being untrue and everything was delayed. Install was finally completed in Jan 2022. Our patio door was the first issue that I noticed. We could barely open it. It took me over a year and countless visits by their techs to finally say that the door was defective. I stayed home for dozens of these visits missing work and activities/family time, and no one would take notes or submit paper work and it was ALWAYS me following up with the company for anything to be done. Their trim work is also done so poorly, it splits within weeks to months after install. They told me if I wanted it done nicely that I would have to pay extra. They also use a copious amount of caulk to fill in any gaps on the exterior. They also damaged our walls and new flooring during the install. We had other windows done by another company as we were fed up with Ecoline and this was not an issue for any of their windows. I am now dealing with our replacement patio door. It is bowed and now leaking cold air into the house. I have reached out to them, and of course I know this is going to be a painful process to get anything rectified. I do not have any hope that they will do anything. Lastly, they demand payment upfront and before any work starts. They will just stand there until they are paid. This is because the company will make the workers pay the company if a client does not pay. Highly unethical. A client should be able to pay once the work is done and you are satisfied, not before. There is no hold back in case poor work is done. I have lost countless work days, time with my family and energy with this company for them to rectify their issues. They are unwilling to make anything right. Stay away from this company.

    Aronson Capping - windowsinstallation - Updated May 2026

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