While the staff was friendly, I have concerns about the care my dog received. My 5 lb dog was…read moreprescribed 100 mg gabapentin, which led to significant lethargy, appetite changes, and overall not acting like himself. After consulting with another vet, his dose was adjusted to a much lower (25mg) dose and he improved. I was also sent results by the doctor for another pet. These experiences made me uncomfortable to continue care here. I would think twice about taking your pet here for care.

Great group of practitioners who know their stuff. Great with our Foster's and our pugs. We've been…read moreworking with them for 9 years as they've grown and we've grown. An excellent practice, well run from the top down.

We had an emergency with one of our babies, we took to an emergency vet near our home that asked…read morefor 11k to do emergency surgery, we didn't have 11k, we found a vet in Milpitas (40 minutes away). The saw our baby and told us they couldn't do the procedure do to booking conflict, but they referred us to their sister location Valley Oak Vet Clinic. (40 minutes away). we are so glad we they were able to help our Rayven for about 4k, we felt so comfortable that ended up bringing our other baby to get him neutered and treated for his skin allergies. Ample parking, great service, decent pricing.

60 years of dog ownership. 12 years raising and training Guide Dog puppies for Freedom Guide Dogs…read more 32 years livng 35 minutes from Cornell Vet School. Our Vets were Cornell University Vet School Trained. Two associates in the practice graduated from University of Michigan. Our Vets have been an integral part of our lives and as important to us as our own doctors. Without hesitation, all of the Vets at Valley Oak have been far more knowledgeable about medications and their potential long and short term side effects for different breeds of dogs, as well as alternative less evasive treatments and root causes for conditions and illnesses. Our 14 year old dog had teeth removed due to infection and deterioration. At that time, the surgeon who removed the teeth is the same someone who has one of the highest reputations for canine surgeries in the Bay Area. It was our great honor to meet him after hearing of him and reading so much about him. You can research him yourself. Valley Oak will give you his name. Not knowing how long this Post will be up before you read it, please call to see who the surgeons are when you take your animals there. Thoroughly research and ask questions of every surgeon who cuts into your animal. Another attribute of Valley Oak that set them apart for me was their pure love for animals that every cat and dog that came in when I have been repeatedly there, picked up on. You can gauge your own pet's response. My 14 year old dog (2025) never been more relaxed at the Vet even after surgery. Some of us got into this conversation in the waiting room. This is a great place to bring your animal. But it's also a great place to be as the vibe is exceptional and the collegiately among the Vets and Techs heartwarming. Update: Reading the updated reviews and there has been a turnover, I cannot confirm the Vets I used are still there. Ask lots of questions. Remember, you are hiring them to do a job for you and your pet.

We feel so lucky to have found this vet! From the very first visit, it was clear that this team…read moregenuinely cares--not just about animals, but about the people who love them too. Anytime we've had an emergency or urgent concern, they've always found a way to fit us in, and they do it with compassion and grace. The staff is incredibly warm and welcoming--every time we walk through the door, they remember us and our pets by name, which makes us feel like more than just clients. It's rare to find that kind of personal connection these days, but here, it's the norm. You can tell everyone here truly loves what they do. They go above and beyond to make sure your pet feels safe and cared for, and they take the time to explain everything thoroughly so you never feel rushed or confused. I wouldn't trust my furry family members with anyone else. Highly recommend!

I have been going to Scotts Valley veterinary for the past 10 years. They have always taken special…read morecare of my pups always going nice and beyond! Dr. Emily is amazing. She went by her instincts, and even though my Oliver was not showing any signs, she caught the insulinoma he has very early we were able to operate and remove the tumors. So grateful for them!

I've known Ty McConnell most of my life. He's always taken the best care of all my pets. He's…read morecaring and very gentle. My dogs all have loved him so very much. I've had some tuff times and wonderful times. He's always got me through. He will be our veterinarian as long as I have dogs. When we pull into the parking lot our dogs can't wait to see him. He keeps things simple and always has a fair price. The staff is just as wonderful. His knowledge of dog food is like know other!! Thank you Dr. Ty and staff. I love you

If not for McConnell vet, my 17yo princess Jasmine would no longer be with us. But here she is, as…read morehealthy as ever... and certainly not looking her age. Thank you... best vet ever!

Just wonderful!! So happy to have found them. Every woman working there whether on phone or in…read moreperson is so nice and helpful.

I love Doctor Dembner. She is professional, smart and wise with both the patient and the owner. We…read morehave taken our cats to her for years and find her to be the very best from routine exams, to dentals, to cancer, to end of life discussions. We have been there with her. She does referrals for specialty issues and checks in on our cats more often than my primary doctor ever checks in on me. She's the best.

Between upper respiratory infections and GI stasis, bunnies are sensitive creatures with special…read moreneeds when ill. I'm glad Exotic Pet Clinic of Santa Cruz has the expertise and resources to help them. The fact that they don't even treat cats and dogs is reassuring, knowing that my rabbit is being cared for by professionals who are dedicated to and have valuable experience with small animals and other less common pets. In fact, I was referred here by a different veterinary hospital closer to home who knew my bunny would be in better hands at the Exotic Pet Clinic of Santa Cruz. As it turned out, they were attentive to my bunny's needs from the moment I stepped inside the exam room, and showed understanding toward my situation and how overwhelming having a sick pet can be. I appreciated that they were honest and detailed when providing answers to my questions and options for treatments to address my bunny's condition, and clear and upfront about potential outcomes. They even explained the itemized billing in a way that was easy to comprehend. It's a bit of a drive out for me from San Jose (and the twists and turns on highway 17 are definitely not my fave), but it was worth it to get my bunny the help he needed. I'm grateful to all of the staff on site. And having a place like this around is something I don't take for granted.

Technician Nikki and Dr Deng are very knowledgeable and caring to my bunny…read more Nikki was very gentle and companionate when holding my bunny (who is easily stressed out) for Dr. Deng's physical examination. She is very skilled in holding and soothing my bunny. For all who put the policy in place: I really appreciate when Doctors/Receptionists/Technicians provide or forward treatment estimates ahead of the treatment/appointment. This relieves a lot of stress from uncertainty for me

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Is the wait usually long? Yes (and it would be great if they could get more vets on site). But I…read morethink it's important to remember how difficult it is to be an emergency vet/tech/and support and try not to lose perspective. People in this field go into this field because they care - more than most- and they deal with and see a lot of really hard situations on a daily basis. Every time my husband and I have been here (with at least four different pets through the last 10-15 years ranging from mild to very serious) the care and veterinary expertise has been very good. I'm grateful for that! I hope they can get the support they need so they can help our communities' fur family members effectively and efficiently.

Very knowledgeable staff about dog food ingredients and nutrition. Highly recommended.read more

Good selection and fair prices. staff is friendly and…read moreknowledgeable. I have not tried the bathing area yet.

When it was time to say goodbye to our sweet 12yr old German Shepard, Hannah, we knew having an…read morein-home option was a must for our family. Dr. Maria Kuty was such a blessing during a difficult time and her staff was responsive and understood that we were making a very difficult decision. She arrived on time, and walked us thru the whole procedure, which helped us know what to expect. Even though we feel so raw inside, we know having Maria by our side and her care for Hannah meant the world to us.

We are incredibly grateful for Dr. Maria Kuty and her At Home At Rest Pet Euthanasia service. She…read morecame to our home to help our beloved family dog, Chewy, pass peacefully after being very sick. What could have been a deeply traumatic moment became something meaningful, gentle, and full of compassion thanks to her presence. Dr. Kuty was warm, empathetic, and so attuned to both Chewy and to us. She created a calm, loving environment that allowed us to say goodbye without fear or stress. We are especially thankful that Chewy didn't have to go into a vet clinic--something she always hated--and instead was able to fall asleep at home, surrounded by love. I highly recommend Dr. Maria Kuty to anyone facing this incredibly difficult decision. Her kindness truly made all the difference. Thank you, Dr. Kuty

the staff and doctors are the best! I really appreciate Georgias ability to get my dog and cat in…read more Shannon for treating them like her own and Dr. Wirga making sure they are happy and healthy. we miss them since moving but hope to one day come back to see them all. Denise, Phoebe and George

My crusty aging miniature poodle has been a client of Aptos Capitola Veterinary Hospital since…read more2020. I think we are "Furequent Flyers" at this point- the staff here have nursed Lorraine through tumor removals, teeth extractions, a dog attack, rampant diarrhea, and many, many vaccines. I feel that the care team at Aptos-Cap are kind and also very professional: They have always ensured my dog has access to the highest standard of care but are considerate and non-judgmental when I decline procedures or ask for cheaper alternatives (e.g. declining an echocardiogram and sticking to x-rays and careful monitoring of my dog's heart condition). I've had the pleasure of working with all three veterinarians at the clinic and each of them are cost conscious, reminding me of prices as they build the invoice and suggesting strategies for meeting my needs. For example, they determined that my very anxious dog needed a sedative (gabapentin?) for a procedure and Dr. Hage explained to me the steep price difference between intravenous versus the slower but cheaper oral option. My dog is on multiple medications and they have happily given me paper-copies of the prescriptions to buy my meds at wholesale pharmacies. All the techs I've had are very gentle and patient with my dog (shout-out Trish!). Their new clinic is *noice* and feels exceptionally clean. Georgia at the front desk is the sweetest but on top of it with last-minute requests. No complaints about costs... Vet care in California is extraordinarily expensive across the board and Santa Cruz County is one of the most expensive places in the state to live or run a small business. I waited in long long lines at the free monthly vet care clinics when I was younger. You get what you pay for.