Great group of practitioners who know their stuff. Great with our Foster's and our pugs. We've been…read moreworking with them for 9 years as they've grown and we've grown. An excellent practice, well run from the top down.

I forgot a huge and important detail- Dr. Mac wouldn't give me a referral so I could take my dog to…read morebe seen at UC DAVIS for info regarding his gallstone and an issue she had zero clue about regarding increasing liver enzymes. And, her favorite response is "Hmm, I don't know what's that's about." She had zero right to not give me a referral to inquire about his health issues- it's not her call! She also had me constantly worried about his gallstone by misinforming me about the medication and the possibilities of what could happen. She has zero clue what she's talking about!!! She needs to go back and take some more classes. Do not take your pet here, kindness doesn't cut it!!!! Zero stars would more fitting!!!!!

Took excellent care of my Shiba, Rex. His teeth had been ignored by past owner. Now they are bright…read moreand shiny. Reasonably priced, dedicated and kind.

We had an emergency with one of our babies, we took to an emergency vet near our home that asked…read morefor 11k to do emergency surgery, we didn't have 11k, we found a vet in Milpitas (40 minutes away). The saw our baby and told us they couldn't do the procedure do to booking conflict, but they referred us to their sister location Valley Oak Vet Clinic. (40 minutes away). we are so glad we they were able to help our Rayven for about 4k, we felt so comfortable that ended up bringing our other baby to get him neutered and treated for his skin allergies. Ample parking, great service, decent pricing.

We feel so lucky to have found this vet! From the very first visit, it was clear that this team…read moregenuinely cares--not just about animals, but about the people who love them too. Anytime we've had an emergency or urgent concern, they've always found a way to fit us in, and they do it with compassion and grace. The staff is incredibly warm and welcoming--every time we walk through the door, they remember us and our pets by name, which makes us feel like more than just clients. It's rare to find that kind of personal connection these days, but here, it's the norm. You can tell everyone here truly loves what they do. They go above and beyond to make sure your pet feels safe and cared for, and they take the time to explain everything thoroughly so you never feel rushed or confused. I wouldn't trust my furry family members with anyone else. Highly recommend!

I have been going to Scotts Valley veterinary for the past 10 years. They have always taken special…read morecare of my pups always going nice and beyond! Dr. Emily is amazing. She went by her instincts, and even though my Oliver was not showing any signs, she caught the insulinoma he has very early we were able to operate and remove the tumors. So grateful for them!

If not for McConnell vet, my 17yo princess Jasmine would no longer be with us. But here she is, as…read morehealthy as ever... and certainly not looking her age. Thank you... best vet ever!

We have used Ty McConnell as the vet for our cats. When one of our cats developed Diabetes, he…read morehelped us with her care and when the end came 2 years later, he helped us let her go with such compassion and kindness. My husband and I cried like babies and we felt cared for and acknowledged. He and his team are the very best and you can't go wrong choosing him as your Vet.

I love Doctor Dembner. She is professional, smart and wise with both the patient and the owner. We…read morehave taken our cats to her for years and find her to be the very best from routine exams, to dentals, to cancer, to end of life discussions. We have been there with her. She does referrals for specialty issues and checks in on our cats more often than my primary doctor ever checks in on me. She's the best.

Just wonderful!! So happy to have found them. Every woman working there whether on phone or in…read moreperson is so nice and helpful.

Between upper respiratory infections and GI stasis, bunnies are sensitive creatures with special…read moreneeds when ill. I'm glad Exotic Pet Clinic of Santa Cruz has the expertise and resources to help them. The fact that they don't even treat cats and dogs is reassuring, knowing that my rabbit is being cared for by professionals who are dedicated to and have valuable experience with small animals and other less common pets. In fact, I was referred here by a different veterinary hospital closer to home who knew my bunny would be in better hands at the Exotic Pet Clinic of Santa Cruz. As it turned out, they were attentive to my bunny's needs from the moment I stepped inside the exam room, and showed understanding toward my situation and how overwhelming having a sick pet can be. I appreciated that they were honest and detailed when providing answers to my questions and options for treatments to address my bunny's condition, and clear and upfront about potential outcomes. They even explained the itemized billing in a way that was easy to comprehend. It's a bit of a drive out for me from San Jose (and the twists and turns on highway 17 are definitely not my fave), but it was worth it to get my bunny the help he needed. I'm grateful to all of the staff on site. And having a place like this around is something I don't take for granted.

THIS PLACE KILLED MY RABBIT AND IS CONTINUING TO DISPENSE…read morePOISONED MEDICATION DESPITE BEING MADE AWARE OF THE CONTAMINATION Please don't bring your animals here. I would NEVER recommend this place to anyone. I brought my dear beautiful bunny, who I adored, to this clinic for a simple checkup. She was very healthy but I was slightly worried about some crust on her eye. They told me that her eye was OK and that she was healthy. But they were handling her very roughly and she was really nervous so she was given .45 ml of gabapentin to relax. Gabapentin takes several hours to kick in so I have no idea why they would wait until the end of the session to give it to her but just wait, the story gets MUCH worse than this... Later that night, after we got home, I was horrified to find her sitting in a puddle of her own pee, shivering. I had to stay up the entire night with her to make sure she would survive. The next morning I was able to hand feed her a bit of food so I felt hopeful, but then that night she got much worse and that night she suddenly collapsed, disoriented, and died in my arms. Additionally, I was HORRIFIED at Dr. Catherine Deng's behavior. She rushed through the appointment in about five minutes and at the end began plucking my bunny's fur out with her hands!!! I said "Stop! What are you doing? You are hurting her." And her response was something along the lines of "haha sorry I couldn't help it". This was a rabbit so timid and afraid that she barely allows people to pet her. And this "vet" was plucking her hair out just for fun because it looked uneven!? I am so horrified and so devastated. My dear bunny had been perfectly fine and was dead the next night. Over a simple checkup. I don't understand how this clinic could allow that to happen. They could've at least started out with a smaller dose of gabapentin. Many rabbits have bad reactions to gabapentin. It doesn't even kick in until hours later so I don't know why they would give it to her at the VERY END of the appointment. Everyone knows to avoid non-exotic specializing vets for their rabbits because rabbits require special delicate care but you will not be getting that from this place. They handled her, a healthy bunny, so roughly and irresponsibly that she literally died. When I later told Dr. Stern, "your clinic killed my rabbit", her only response was something along the lines of " Wow I'm really sorry to hear that, she was very pretty.". I am so heartbroken and disgusted. They showed zero concern and took zero accountability. She did not even text me back afterwards. BUT JUST WAIT. THE STORY GETS MUCH WORSE. Because the speed and severity of her decline did not make sense, I sought independent analysis of the medication by an independent laboratory specializing in quantitative Nuclear Magnetic Resonance (NMR). NMR is considered a gold-standard analytical technique for identifying and quantifying organic compounds in pharmaceutical formulations because it directly measures molecular structure and provides absolute quantification without requiring reference standards for each analyte. NMR detects and identifies every NMR-active species present in the sample, which makes it particularly well-suited to characterizing unknown adulterants in a finished drug product. I have received a full and comprehensive report on all chemicals in the bottle that killed her (can send to anyone upon request). That analysis confirmed the formulation contained: approximately 5% gabapentin (consistent with the label) approximately 4% isopropyl alcohol (IPA) additional unidentified compounds, likely flavoring or additives This raises SERIOUS and unresolved questions. It is not a trace-level or borderline finding. It shows an adulterant at roughly 800% the standard 0.5% limit established under USP General Chapter 467 for Class 3 residual solvents in finished pharmaceutical preparations. Furthermore, IPA is not a standard solvent vehicle for oral gabapentin formulations in the first place. The most horrific part is after Dr. Stern confirmed she is continuing to use the same bottle, when I told them about the findings, she ignored my email! That means she is KNOWINGLY continuing to give medicine from that poisoned bottle!!! This bunny meant everything to me. I miss her with all my heart and would do anything in the world to bring her back. Her death was so random, sudden, and shocking that it absolutely kills me inside knowing how unnecessary and preventable it was. Hopefully by sharing this story, I can prevent other rabbits from experiencing the same fate. Rest in peace my dear angel. I'm so sorry. I love you to the moon and back.

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Let me start by saying I have the utmost respect for vets and their staff. Vet care is a tough…read moreprofession. I am a seasoned dog owner who has spent many hours and has had many visits to the ER over the years. However this last visit was brutal. We arrived at 830 am and didn't get fully seen and discharged for 12 hours ! 12 hours is insane to make someone with a sick animal wait. At least be up front on check in and say. You are likely looking at 5-6 hour wait. At least that way you can make a call and decide to not put your already sick animal through more stress. I get how triage works. Most pressing cases are seen first. But to have us come back into the exam room several times just to sit and wait for at least an hour or more each time is wild. The tech calls me and ask me if I've left and I say no I'm right outside and by the time I've come in they have forgotten about us and stick us in an exam room only to sit and wait another chunk of time. The vet was lovely and she helped diagnose my dog and set up a treatment plan. That was the only plus.

Good selection and fair prices. staff is friendly and…read moreknowledgeable. I have not tried the bathing area yet.

Me and my family always take our Mocha here for nail trims. They're always so sweet and they gave…read moreher a little bandana after that we love to keep on her now! Thanks

When it was time to say goodbye to our sweet 12yr old German Shepard, Hannah, we knew having an…read morein-home option was a must for our family. Dr. Maria Kuty was such a blessing during a difficult time and her staff was responsive and understood that we were making a very difficult decision. She arrived on time, and walked us thru the whole procedure, which helped us know what to expect. Even though we feel so raw inside, we know having Maria by our side and her care for Hannah meant the world to us.

Dr. Kuty was so gentle and helpful with helping our sick cat pass peacefully at home on his…read morefavorite bedding with me cuddling him. This is so much more civilized than having the vet experiment on your dying cat and then have to put him to sleep in an operating room without you there.

This review has been a long time coming…read more Years ago, I brought my 12-year-old cat to Capitola Veterinary Hospital to see Dr. May after he developed severe neuropathy and could barely walk. We were good, loyal clients of this clinic and spent thousands of dollars over time on visits, diagnostics, and care. After reviewing his bloodwork, I was told it might be time to consider putting him down. I chose not to accept that. I took him to UC Davis and Pacific and Santa Cruz Veterinary Specialists, where he was correctly diagnosed by both places with diabetes--a basic and treatable condition that had been missed. With proper treatment, I managed his condition successfully for four more years. He lived until 17 and passed from oral cancer--not the condition I was told was essentially the end. Those were four incredibly meaningful years with a cherished family member that I almost lost prematurely based on that initial recommendation. Fast forward to recently--I brought my new kitten in for vaccinations, not realizing this was the same clinic (now Aptos-Capitola Veterinary Hospital) I had previously decided to avoid. Unfortunately, the experience reinforced my decision. I requested that vaccines be administered in the tail, which is supported by the 2020 AAHA/AAFP Feline Vaccination Guidelines to reduce risk and improve outcomes in the rare case of injection-site sarcoma. Initially, there was no objection, and the veterinarian was able to administer the first vaccines calmly and without stress. However, when the technical staff struggled to administer subsequent vaccines, the tone shifted completely. Instead of handling the situation professionally, they blamed me for making an "unusual" request and suggested I was causing unnecessary difficulty. What was most unacceptable was how I was treated personally. The staff spoke to me in a condescending and dismissive way, at one point implying I didn't understand English. I have lived in the United States for 25 years and have worked in professional roles in the tech industry. That comment was both inappropriate and offensive. Between a past failure to catch a basic diagnosis--despite extensive testing--and a recent experience marked by poor communication, lack of professionalism, and disrespect, I cannot recommend this clinic. I strongly encourage others to seek second opinions and advocate for their pets.

the staff and doctors are the best! I really appreciate Georgias ability to get my dog and cat in…read more Shannon for treating them like her own and Dr. Wirga making sure they are happy and healthy. we miss them since moving but hope to one day come back to see them all. Denise, Phoebe and George