I bought a car from Union motors almost a year ago, the car it self is a great motor…read more The problem is that Union Motors don't keep their promises, every car sold comes with 6 months road tax, my car had two months left from the previous owner, we agreed that union motors would pay the 6 months road tax once that had run out. A year later after one letter , 3 emails , and several phone calls I am still waiting on them keeping their promise. I would advise anybody dealing with them to get the deals / cash from them on the day they pay for the car as they don't hold their part of the deal. Stay away if you expect any aftercare. Richard Newton

After a poor experience at another Skoda garage in Edinburgh, where we were shoved unceremoniously…read moreout of the door in favour of another sale, and tried (and failed) to get a test drive, we ended up at West End. Poor salesman Jamie, got the bad end of two annoyed people who only wanted to buy a car - and the best car our money could afford us. Lucky for us, Jamie had time to work with us, and give us a test drive in an Octavia (for as long as we wanted). As hostile as we were at times, and during the painful discussions over trade in values, we eventually reached a deal. And since then, bar paternity - leave, we have had steady updates about the build of our new dreammobile, which is wending it's way across the Atlantic as we speak. Can't wait to drive it. Hopefully in the coming weeks and months we'll still have something positive to say about after sales, but so far, so good.

Returning for regular service. Have bought twice from West End and am always impressed by…read morereception, customer relations and servicing. Over many years, staff are still as helpful as ever. Confirmed customer, and glad to recommend this dealership !