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    Arner Kirk A Dntst

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Arner Kirk A Dntst

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Arner Kirk A Dntst Photos

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    8 months ago

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    Vermillion Dental Office

    Vermillion Dental Office

    2.0(1 review)
    0.1 mi

    To start I had high hopes for this provider! I had a consultation with Dr. Jennifer Vermillion and…read moreI was impressed by her recommendations and educating me on available options. When I called to confirm I would move forward with the plan the Dr. Vermillion outlined for me, there was an unfortunate interaction with her treatment manager Maria. It started when she asked me who my insurance was and I answered I do not have insurance and would be paying in cash. Her reaction was surprising and rather unprofessional! Following an audible huff, Maria stated that "you will have to pay ahead because people come in and have work done and don't want to pay." While I understand that very well may be a problem this office has, it is not usually a best practice to imply someone may be a deadbeat. I told Maria I was aware of my financial responsibility, but I needed to clarify if she was stating I needed to pay ahead as Maria's words indicated or pay at the time of the service. She said at the time of service. Maria finally stated the policy, which is what she should have led with, but then added to her comments by doubling down on her implication I may not pay. I stated that the professional thing to say and do were state the cash payment policy and then if I arrived for this service without the cash payment, simply refuse service. I asked Maria if we could move past the conflict and rather than move past it, she continued. I interrupted Maria and explained I needed to take a call for work, which was not true. I had hoped to end the conflict and start over with a call later in the day. However, that did not help. In the second call, Maria picked up where she left off. I tried asking if we could just set an appointment and I assured Maria I would have payment. She decided they were not interested in my business. I find Maria to be unprofessional led by her irrational emotional reactions. I would recommend anyone to find another dental office!

    Mahoning Valley Family Dental Care - 5/25/22 office sign

    Mahoning Valley Family Dental Care

    3.3(3 reviews)
    4.7 mi

    5/25/22 good experience here today with this dental office. The hygienist I had, Paige, was very…read moreenthusiastic and a pleasure to do business with. She explained what they would do, how they would do it and also gave me a good dental hygiene tip as well. It was evident how much she really enjoys her job, she was very passionate about dentistry. The ladies at the desk who answered my call to set up my appointment were nothing but polite, welcoming and friendly. The office also mailed me a packet of paperwork to fill out ahead of my appointment. That struck me as being very organized. There was a cancellation also, so I was contacted and asked if I could come in early and I was able to get in early. They are still doing the mask thing and temperatures. Not a fan of that but it's the "guidelines"- so it's ok, I suppose. One thing I liked was that Dr Brophy did the exam before the cleaning. I liked that because once the cleaning is done you can get out. In the past at other offices you end up waiting and waiting for the final dentist look over. Dr Brophy was professional. I felt that I got a very thorough exam as well. This practice is general dentistry only, anything major like root canals you'll be referred out. Don't love that either but that's the way they do it here in this area.

    Very good and professional. Well organized and clean!!! It took me a while to get an appointment so…read moreI suspect they are very busy but once I started everything was just right!!

    Photos
    Mahoning Valley Family Dental Care - 5/25/22 nice office with the cute tooth and toothbrush.

    5/25/22 nice office with the cute tooth and toothbrush.

    Mahoning Valley Family Dental Care
    Mahoning Valley Family Dental Care

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    Arner Kirk A Dntst - generaldentistry - Updated May 2026

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