Employee is in window #2 very helpful. Took the needed action the same day…read more thank you! Best branch I've been to!

The place is a bit hectic, a very huge waiting room full of people. It can be a very long wait…read more When I asked the security guard at what time do they open, he just pointed to the door which had the hours written on the outside (backwards for people inside)--boy was he rude, and lazy. Once we had our turn, the staff member was nice to us and gave us all kinds of information.

Came here for a green card interview I was panicking and stressing out but it was very easy going…read moreand calm it was not some sort of criminal interrogation like you'd think it would be. Good Luck To All!

Una experiencia con Raúl González espectacular , todo fue en un inglés fluido y comprensible…read more muchas gracias

This place is very organized. Equipped with a large waiting area. Waiting room do get full around…read more12:00 but staff keeps the process moving with in and out service. Very friendly security guards helping with any questions you might have.

Unethical refusal to provide basic acknowledgment -- is a deeply concerning experience…read more I normally don't write reviews for government offices, but what happened at the Pembroke Pines SSA Field Office deserves to be publicly documented so others understand the barriers that can occur here. I came to this office to hand-deliver an important packet of documents after years of unresolved issues with SSA. To keep the process simple and transparent, I brought a neutral, receipt-only acknowledgment sheet -- something that required no agreement with the content, no commitment, nothing internal. All it asked for was a basic confirmation that the office physically received the materials. (SSA even encourages people to keep proof of submissions for their own records.) Despite this, management refused to sign or acknowledge receipt in any form, even though the sheet clearly states it is not part of SSA's internal process and has no administrative implications for them. This refusal was extremely troubling. Instead of simply confirming they accepted the paperwork, staff seemed defensive, evasive, and unwilling to provide even the most routine level of transparency. For a federal office that handles vulnerable populations -- disabled individuals, seniors, people without housing -- refusing to acknowledge receipt of documents creates unnecessary fear, confusion, and distrust. What's worse is that this is not how SSA offices are supposed to function. Every claimant is encouraged to maintain their own records, and SSA offers stamped receipts, date confirmations, and submission acknowledgments as a routine part of service. Most offices do this without hesitation. The refusal here felt like a continuation of a larger pattern I've experienced over the years -- a kind of systemic avoidance whenever something involves accountability or oversight. When a simple, harmless confirmation is treated like a threat, it says a lot about the culture inside that office. I left with no proof that I delivered anything, no assurance my materials were handled responsibly, and no clarity about why such a basic request was denied. At a minimum, management should reflect on how situations like this undermine public trust. Acknowledging receipt of paperwork is not controversial -- it's ethical, professional, and the standard across countless federal agencies. The fact that this office refused to do so is deeply concerning. I hope this review encourages SSA leadership to take a closer look at the practices in this field office. People who come here deserve respect, transparency, and honest service -- not walls put up where accountability should be.

I lived in Hialeah for the majority of my life…read more With the city, it always seemed to be something, especially after inheriting property. Whenever I had an issue, I would be forced to go in person to deal with it. Permits, code violations, reoccupancy forms - all of that can be dealt with here. Phoning in is hit or miss and sometimes even with going in person, the line is huge. Luckily staff is generally friendly and efficient. Happy to have dealt with inspector Caleb Rodriguez in the past, as well as Raul. Now happy to be free of Hialeah.

I have been residing in this City since 86 and seen changes from the better to the worse. When…read moreRaul Martinez was managing, the city was always well kept; city ordinances were enforced. Hialeah is dirty, looking like a 3rd World Country. The street department do not fix the streets, they only patch and do a horrible job. There are holes every where you go, looking like Dominican Republic. The do not enforce the City Ordinance, the residents do whatever they want. If you need to contact a Dept. they never get the phone, horrible...Hialeah equal Overtown...Is a shame... this is a city that has it all. remember being a great place to live.

Great help from Chelsea today! i highly appreciate her most professional and friendly service…read more Dr. Yuri Freeman

From when I arrived, the entire process was seamless. The guard was helpful in explaining how to…read moresign in, wait time was short. Dawn, who assisted me in my request was very knowledgable and explained my options. Good experience...

I was one block away from the Hialeah Gardens Police station when I got a flat tire and asked for…read morehelp. It's late at night, two kids in the car and on a busy street where speed demons are passing me by. Apparently if you are not on the correct road, you don't get assistance from this police dept. I was transferred to FHP where my cell phone could not access the number prompts. This has not been a pleasant experience with calling police for help. All I wanted was a patrol unit to park their vehicle behind me so I could change my tire in peace.

I had and accident 6 months ago and was not at fault after numerous calls to the officer who…read moreassisted and no response. I called the station and the person who answers the phone was extremely rude. She stated cops have a right to be off. I explained it had been a month and no report sent to me. I never received a report. The Hialeah Gardens police helps patrol my child's school and they are the rudest officers ever. I appreciate and respect officers. Hialeah Gardens needs to teach their officers manors and how to treat other humans.

What a positive experience! Everyone we dealt with was pleasant, knowledgeable and helpful. Smiles…read moreall around. We did not have an appointment and we were still in and out in 10-15 minutes! I agree with all the 5 Star reviews! The only issue is finding the place! Waze takes you on an adventure...

If you can follow the signs and bring the proper documentation, you will be highly satisfied…read more Everyone I dealt with was very friendly. I set an appointment and brought the required paperwork. I arrived ahead of my appointment time and was greeted immediately. Since I was in the right office, they quickly got my prices started. I was assisted with the electronic filing and submission, then taken to another area for some follow up. The woman there was friendly and helpful as well. She took care of me right away, and for me out quickly. From the moment I got past the security gate, I was on site less than 20 minutes. Be sure to check your papers, set your appointment, and act respectfully. You won't have an issue at all. One of the more helpful government offices I've been to.

This is the City of Miami Lakes fairly new Town Hall. Now that election is nearing a forum for was…read moreheld for candidates seeking election or reelection. This is where council meetings are held and where you can go for permitting applications or other public concerns for the city. In front you will see a beautiful Veterans Memorial by Stephanie Jaffe Werner. In the lobby you will find a calendar posting with upcoming functions. This is walking distance to the shops on Main Street and many popular restaurants.

personas con citas para hoy esperando desde las 12 para sus citas programadas y nadie salió o llamo…read morea reagendar a la gente, muy irrespetuoso que hagan venir a la gente CON CITA para un día si van a cerrar el lugar y no avisan

To be honest, I did not expect it to be that easy and fast!. Applied online, checked in online, no…read morelines inside, went straight to the window. Amazing!