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    Doral Trolley

    5.0 (2 reviews)

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    16 years ago

    Helpful 5
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    16 years ago

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    Florida Department of Highway Safety

    Florida Department of Highway Safety

    3.0(135 reviews)
    4.1 km

    I had a very positive experience at the Driver License Office at Mall of the Americas on Flagler…read moreStreet. I would like to especially thank Supervisor Leonora and Jennifer at the front window. They were professional, patient, and very helpful. Their knowledge, kindness, and willingness to help made a stressful situation much easier to handle. Excellent customer service like this deserves recognition. Thank you, Leonora and Jennifer, for your outstanding assistance and professionalism.

    If I could give this place 0 stars I would!…read more I came to the DMV seeking assistance with an issue regarding my driver's license, and unfortunately, my experience with the two employees at the front entrance was extremely disappointing. Both employees were rude, dismissive, and unprofessional. I was repeatedly told that I could not enter without an appointment, despite there being no visible signage indicating that the location was appointment-only. What made the situation even more frustrating was watching them allow another individual to walk in who was more than 30 minutes late for their scheduled appointment. I explained that I simply had a question regarding my license and needed guidance on what I should do next. Instead of attempting to assist me or even directing me to the appropriate resource, I was told that they were "about to close." I arrived before the posted closing time of 5:00 PM. If the office is open until 5:00 PM, I do not believe it is appropriate to turn someone away simply because closing time is approaching--especially when the person is only asking for information. I completely understand that certain DMV services may require appointments. However, there is a professional and respectful way to communicate that to the public. A simple explanation or a few minutes of assistance would have been more than enough. The way I was spoken to and dismissed was unnecessary and unacceptable for employees whose positions involve assisting the public. I hope this concern is addressed so that other customers are treated with greater professionalism and courtesy in the future.

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    Florida Department of Highway Safety
    Florida Department of Highway Safety - Line at the dmv

    Line at the dmv

    Florida Department of Highway Safety

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    Metrowest Detention Center - Just visiting...

    Metrowest Detention Center

    1.4(7 reviews)
    6.4 km

    In this facility in 3A2. Officer name Ms. Louis. B her Badge number is 315914. She closes the floor…read morewhenever she wants for hours just to talk on the phone or watch a movie. During her whole shift she doesn't let the inmate talk to their family member. She makes racist comments to the people who only speak Spanish. And she plays the anthem and laughs when immigration picks up an inmate. When the inmate are supposed to get commissary, she doesn't give it out. The inmate have to wait till the next shift to get their food. That's being abusive. Report her!!!!

    I have a family member in this facility in 3A2 with an officer name Ms. Louis. B her Badge number…read moreis 315914. I have tried to make a complain about her for months now and nothing has changed. She closes the floor whenever she wants for hours with no reason what so ever and during her whole shift she doesn't let the inmate talk to their family member. She makes racist comments to the people who only speak Spanish. When the inmate are supposed to get commissary, she doesn't give it out. The inmate have to wait till the next shift to get their food. That's being abusive mentally to the inmate. All she's doing is trying to provoke the inmate. Im asking please to anyone who has a family member in there or who has been in this facility please a complain. This is against human rights. especially with knowing that the inmate has to pee and poop on their selves simply because she doesn't want to open the floor even if it's just to use the restroom.

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    Metrowest Detention Center

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    Doral Trolley - publicservicesgovt - Updated October 2026

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