I located Armored Basement Waterproofing on Angie's List after discovering a hairline crack in my foundation wall in my "basement furnace room." Recently after significant rains, i found damp walls and water on the concrete floor. I was very concerned and looked for a reliable company to come and consult with me. I contacted Armored Basement Waterproofing based on excellent Yelp Reviews. Other companies from Anglie's list also called me, but I selected Armored. My first contact with Tara to schedule went very smoothly- she was responsive and professional. Jay, the owner, arrived ON TIME within a two hour window as promised. Jay inspected the basement area of concern and then asked to see the outside of the house which correlated with the problem area. Jay determined that the inside foundation wall does have a hairline crack from foundation settlement, but that was NOT the likely source of the water issue. Instead, he explained how to complete some minor landscaping at the side of the home- add soil and ensure it was tamped down and drained away from the wall, and change the plastic drainage pipe (which had drainage holes in it) from the bottom of the downspout to a solid plastic pipe. He explained that any attempt to seal the crack from the inside would only be cosmetic, but that we could (and we will) spray the mildew on the lower wall with 50/50 bleach/water solution. Jay was confident that this would solve the inside water issue, but told me to call him if it did not for further consultation. Jay DID NOT charge for this consultation, was extremely knowledgable and seemed to have significant experience, and explained he is committed to honesty and integrity with his customers. He would not charge us for his 15 minutes of time and so we gave him a "tip to buy some lunch." Upon leaving, I ran to Home Depot, purchased about $15 worth of soil and piping, and completed the outside repair myself. We have not had significant rain and ground saturation yet, but you can be sure I will call Jay at Armored Basement Waterproofing in the future if there is a need!! The company is a small family operated company with comittment to integrity and honesty- I will absolutely refer this company to friends and family. read more

My house had a bowing front wall, which I was advised to fix with reinforcement and waterproofing to relieve the hydrostatic pressure on the outside of the wall. I interviewed 4 contractors, and Jay Bengtson of Armored was the most patient, provided the most complete answers and researched alternative methods of doing the reinforcing. He also met twice with engineers I had hired for structural advice, and provided his input, without tryng to pressure me to get started on a contract! Work started - Jay's crew arrived punctually, and was professional in every way, considerate and polite. They worked industriously, completing the job in 2 days - demolishing existing studs, placing 10 I-beams, interior trenching and drainage system, concrete cover, white Duraskrim on all the walls, 2 new sump pumps, and all debris removed, including an old concrete laundry tub, which they replaced with a new one. The exterior crack was excavated and waterproofed from the outside. The basement is cleaner (and looks better) than before they came. The price was in the middle of the range of the 3 contractors who proposed to do both reinforcing plus interior waterproofing. The job was excellent, and I recommend them without reserve. read more

I've had basement water issues for years. I wasn't planning to deal with it, but we found a new house and decided to move. Now I was under a time crunch to get the existing house fixed and ready to sell. I called and spoke with Tara to get set-up for an appointment. Tara was great and answered all my initial questions. On estimate day, Jay (the owner) came out to my house and agreed to call me 30 minutes ahead of time so I could run home from work. Jay was already there when I arrived home. Jay did a full walkthrough both inside and outside of my house. Ultimately we decided on a new French drain along 2 walls and a sump pump. Jay also noticed a discoloration leak on the front wall and added remediation for that into the project. Chris led a team of 3 on construction day. They were on-time and very careful to keep the house clean. Chris reviewed Jay's write-up with me and jumped right in. Start to finish was about 5 hours and the house was left in great shape. From start to finish, Armored Basement Waterproofing was great. I would recommend to all my friends and family. read more

The owner came out and took a look at my property after a flooding event. He provided a quote within 24 hours that was below other quotes we had gotten. He was very responsive over email and phone.  The employees showed up on time on the date of the work. In fact they were 15 minutes early. I was told the job would take all day but actually took just over half a day. The old floor was jack hammered out, gravel put in the floor, new drainage ran under the floor and a new sump pump installed and tested. In addition, vinyl was applied to the walls so any water that did come in would be fed to the drainage system.  The work looks very professional, the workers cleaned up very well after the job, they protected our hardwood floors going in and out of the house. They started early, ended early and did exactly what they were supposed to do. They also pointed out a bad electrical wire prior to starting the work which is a bonus because now I can get that replaced. I would recommend this company to anyone in a heartbeat. True professionals. read more

I received three estimates for waterproofing a portion of my basement where I was having a problem. Not only did Armored basement have the lowest price of the three, they also had the best plan for location of the sump pump. The other two companies would have had it located in a very visible and obtrusive location, but Armored placed it under the stairs, unseen and virtually without noise. Also, one of the other companies made me aware that there would be an awful lot of dust as a result of breaking up the concrete floor. Armored had a method that produced almost no dust at all. After the work was done (in one day), I noticed a very small leak coming from the discharge line. Armored Waterproofing fixed it a few days later in about 15 minutes. Jay was very friendly and answered all of my questions, and addressed all of my concerns. They offer a lifetime warranty on the work. read more

Armored Basement installed a french drain and sump pump to address water seepage issues. I had a very good experience with this company. The owner came out for an estimate and was knowledgeable, friendly and answered all my questions. I obtained estimates from other companies and Armored Basement offered the best quote. I appreciated that they didn't push for additional work that was not necessary. The installers arrived within the estimated time window and were done by noon. There was also no mess. They covered everything up that needed protection both in the basement and in the path to the door they were using in and out of the house. All the representatives from this company have been courteous, professional and respectful -- from the owner to the customer service representative to the workers that completed the installation. I would recommend this company to others. read more

I'm not one who write reviews, however I had to take the time out to thank Armored Basement Waterproofing for putting my mind at ease. It's always easy to criticize businesses for not doing a good job but not give credit when exceptional customer service was given. I've had several companies came out to give me an estimate for the leak I had in my basement. Armored Basement Waterproofing stood out the most because he was very knowledgeable, honest and most importantly he explained every single detail on what would have to be done to ensure that problem will be resolved. I felt more comfortable after talking with this company than any of the others. The job was completed in a timely manner and I'm very satisfied. I would highly recommend Armored Basement Waterproofing to anyone who is encountering basement leakage. read more

I set up an appointment with Armored Basement Waterproofing after discovering water seeping in the corner of my basement floor. I thought I had ruled out that the water was coming from inside the house, so I figured it was time to bring in someone with foundation expertise. It was very easy to set up an appointment with Tara after she collected some basic information, and found a time that worked for everyone. Jay arrived right on time, and after cutting away some of the drywall, discovered that the leak was in fact coming from the water shutoff valve, and was not a problem with the foundation itself. Even though that's great news for me, though that doesn't exactly make Armored any money. However, I deeply appreciate Jay's honesty and will certainly be calling Armored again if/when I do have foundation issues read more

My husband and I saw a crack in our basement, and water was coming through the crack when it rains. We just moved in to the house and as first time home buyers we didn't know what to do. We called several companies but they were charging us too much money. I decided to call Armored Basement Waterproofing, and I was pleased with their customer service. Their secretary who I talked to on the phone was very pleasant and accommodating. She scheduled a free estimate the same day. Jay came in and checked the crack and told us exactly what needs to be done. He was happy to answer all our questions. Their guys came in on schedule, and they were very professional. It didn't take long to finish the job and their pricing was very competitive! They did an awesome job! I will never hesitate to call them again. read more

I'm very pleased with Armored Basement Waterproofing. During heavy rains, we had occasional leakage in our house's lower level. We called ABW, and Tara was very friendly and professional on the phone. Jay came out to inspect our lower level and listen to our description of the problem. He recommended a solution that would direct any future leakage to a new sump, where a pump would force the water out and away from the house. He gave us a reasonable estimate and scheduled a date for the work that was mutually agreeable. The workers arrived on time that day and worked steadily. They, too, were professional and efficient. When they finished, they cleaned up the area nicely. We now have strong confidence that our lower level will not flood. read more

About a week ago i had Armored Basement at my house to waterproof our basement. Yesterday i had them come back and do one of my rental properties. Although it was a different crew of workers, they were as courteous and polite as the last crew. When i arrived at the location they were all ready there ready to work. Not a minute late. When showing them in they had put down runners to cover the wood floors and covered up my tenants belongs. After the work was completed the basement was cleaned up. There was an old area rug that was wet and moldy from water damage and when i asked if they could take the wet and moldy rug. He replies yes, and that was a huge problem that i no longer had to worry about.Thank you Armored Basement. read more

Armored Basement solved our water problems in our basement! We were so happy with their work, professionalism, and price. From the very first time they came to inspect our basement they tried to figure out what our problem was and find out exactly what we needed. Several other waterproofing companies just told us to redo the whole basement - yes it would have fixed the problem, but all that work and money wasn't necessary. Armored Basement used their experience and knowledge to give us the best solution for our water issues. I would highly recommend them to ALL my family and friends for great customer service and high quality work! read more

I am very happy and relieved to have solved my basement flooding issues. Besides visiting my home promptly we were able to come up with a solution that resolved my basement stairwell leading up to the yard from getting filled up during torrential rains. That solution was referring me to their business partner who designs and builds belco doors retrofitted for my specific area. What a fabulous job they did. I am very happy with the results and relieved that I now have something to prevent my basement stairwell and basement from flooding during torrential rain fall (which we are experiencing more often these days.). Thank you!!! read more

Found a crack in my basement with water sipping through one rainy week. I was worried it may cause flooding. I called several companies but it was only Armored Basement Waterproofing who was very accommodating over the phone and provided excellent customer service. Jay came the same day to look at the crack/s and gave me his honest opinion on what needed to be done. His guys came on time on the day we agreed upon and they got the job done fast and they cleaned after them as well. I also got a very good deal on this job order, if I went to another company I would have spent a big amount of money. I would recommend them to anyone. read more

The two times this company has come to check my leaky basement they located the problem outside the house. Basement flooding came from too much mulch near the house and from poor drainage from underground pipes blocked with sludge. They spent a good amount of time explaining the problems clearly to me so that it all made sense they charged me nothing! Other companies before ABW came to my home had all sorts of reconstruction ideas that would have cost thousands of dollars if I had gone with them Gary and Jay from ABW are honest knowledgeable and generous with their time. I recommend them without reservation read more

I had water seeping in through the foundation, and wasn't quite sure what the problem was, only that there was a problem. I did some research and called a couple of companies, but Armored Basement had the best explanation of what the problem was and what needed to be done. I researched them and read a lot of different reviews before going with them, and am glad I did. It was a pretty big job, but they were in and out in one day and did a great job. I used to worry every time we got a heavy rain, but now I don't even think about it. Jay and his guys did a great job, and I definitely recommend them! read more

Everything from making the appointment to diagnosing the problem in my basement areas was top notch. I received an email to confirm my appointment right after I made it, and Jay showed up on time. I had water in two different areas as I have a basement and a sub-basement. He was able to quickly diagnose the problems in both areas, as well as let us know how we could fix the problem ourselves. No expensive quotes, sales pitches, etc. I was impressed at this company's knowledge, as well as the fact that they weren't interested in selling some expensive fix. Would definitely recommend to others. read more

I had a leak in my basement After getting estimates from several companies we decided to call Armored basement.. They came out the same day an gave me an estimate that was way better than the other three companies that came before. Jay explained everything in details about what need to get done to resolve the leak. A few days later they showed up on time like they promised started an completed the job that day...they cleaned up after the job was completed... I would recommend using Armored Basement Waterproofing to anyone who needs their basement leaks fixed as well as waterproofing ect.... read more

Armored Basement Waterproofing did a great job patching up a leaky crack in our basement last month, and at a fraction of the cost of other competing quotes. Additionally, they performed all the work inside our home without the need to dig outside around the foundation, which is appreciated as we're about to sell our house. The people we communicated with for quotes and scheduling, as well as the gentlemen who performed the work, were polite, courteous, and prompt. We're happy to report that the repair has held up well to the recent heavy rains. We would gladly recommend their services. read more