Gave notice of move out and was locked out of my unit before the month was over. There was no…read moreemergency support for this type of issue and the only thing I was told was to call back in 2 days on the last day I have to move everything out. It's not the fault of the phone representative, but this should not have been an issue in the first place and the owner should have an emergency contact number to get these things taken care of quickly. It's also very frustrating to be told that there is no record of my tenancy when I have emails documenting this whole process.

Horrible customer service. I have been trying to contact via phone and email to cancel my unit. I…read morefinally drove to the facility today and the man inside was extremely rude. He was frustrated when I walked through the door and then I couldn't even access my unit because they had the gate blocked. I asked if they could unblock the gate so I could access my unit and he refused. Don't recommend!!!

Rod took excellent care of our vehicles while we were out of town for six weeks. He even let us use…read morehis trickle chargers when we forgot ours. I highly recommend his facility for your classics, exotics or any vehicle you care about. Thank you!

From the owner: Climate control indoor open storage limited access for winter storage. Plugins for battery tender…read more Store for winter with no worries. Outside trailer storage

My daughter is a Creighton student and everything about this storage was perfect. I felt the staff…read morewas helpful and protective of her, this being one of her first opportunities to "adult". The building is beautiful and old with lots of history. There were some neat old features that you don't see much anymore, and all in pristine condition. The unit was half the price of others I had researched. I had been told by other people that storage units are dirty places with pests and that my daughter needed to pack everything in plastic bins. NOT TRUE. The Storage Loft is clean and all of her items were exactly like we left them, all packed in storage bags.

Sam and the team at The Storage Loft were great. The location at Old Market Omaha was only a few…read moreblocks from our hotel and close to Creighton University. The storage unit has secured access and is climate-controlled. Reservations and invoicing could be handled online which was very convenient. I will definitely be using them for my future storage needs.

Excellent Service & Good Prices for Storage Units. The…read morestaff is wonderful, friendly & has an uplifting, comical & energetic personality.

I've never had a problom with this place ,, I see somone said something about bugs that's not true…read morenever seen them I've been here for a couple years now, when they add Ed more room and torn down the trailer court next to it. Yes a mouse or two but with in a couple weeks never seen them again, Chris did a good job , he even gave me a trap for my unit no bugs or mice ,it just fine , would recommend to anyone good price and well light units and safe!thanks chris!

I reserved a unit online on a Sunday and the manager called me first thing Monday morning to…read moreconfirm my storage unit and complete the paperwork. The facility is managed by NPdodge and appears clear, well kept and secure. Gates are not open 24/7 but that's fine with me!