They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

So far it has been a VERY pleasant experience. The plumber ("Dez") showed up on time and was…read moreextremely professional in every way. He was very patient with me which I appreciated because I'm 72 years young and can 'occasionally' "drift" while speaking with someone., according to my wonderful wife. That being said, Dez looked at everything and did his measuring, etc then whipped out his iPad and began to work his magic. A few minutes later, Dez presented us with his estimate and reviewed it item by item. We signed an agreement, gave him 1/3 down and made arrangements for him to return this Monday and do the work. NOTE: I RARELY go with just one bid on a project. However, due to Dez/s knowledge of what I wanted, his presentation (ie: detailed explanation of the estimate), and his overall professionalism, I did just that! Have a Blessed day! John Marchwicki

Very communicative, kind and understanding. Will use them for all future plumbing needs.read more

I highly recommend Blue Star Water Filtration because of the attentiveness, professionalism and…read morequality of the product. This system prevents hard water residue that can damage my new appliances. I notice a remarkable difference when taking my glassware out of the dishwasher. The glassware comes out sparkling clean with a brilliant shine. I am a completely satisfied customer my skin is silky smooth after showering. The soft water experience has changed my life inside and out. Thankyou Blue Star Water !

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

Terrible Experience - Avoid This Company!! Fiesta liars solution…read more I have completely lost my patience! I'm tired of waiting for the dishonest owner of this company, David, to do something. His company installed a water softener in my home, claiming it cost $8,990, but when I called the company directly, I found out the actual price was only $3,900 plus $400 for installation. But that's not even the worst part! The installer destroyed my front lawn and left my siding in terrible condition, just patching it up poorly. And to make matters worse, this is a brand-new house! I have been complaining for over three months, and all I get are excuses. First, it was "after the holidays," then he was "sick," and now he just keeps avoiding responsibility. They refuse to fix the damage they caused. If you are a new homeowner, RUN AWAY from this company! This has been the worst experience ever--horrible service, zero warranty, and no accountability. They take advantage of people and do not care about their customers. Do yourself a favor and stay far away!

Do not trust this company for your water softeners or any services they put my family at risk with…read morepoor installation. They missed to add an air gap which is a huge health code violation.