We Went Here Right After Our Appointment Nearby To Take A Look At Availability Of Some Scripts For…read moreMedical Assistance. The Place Was Mildly Hidden Away But To Our Surprise It's A New Location In Fairfax As Their Main Was Out In Maryland. We Rang The Doorbell & Got Help From Steve Who Was Very Helpful Showing Us The Broad Selections + Options Of Medical Supplies & Made The Process Smooth With Already Knowing What Options Were Covered By Health Insurance & What Was Not Which Made The Decision Process Easier For All Of Us! Thankful That One Of The Items Was Covered By Our Health Insurance & The Other Was Decently Priced Plus Given A Free Grabber From Our Salesman Steve!

Superlative service when we needed it most! My husband was barred from reentering the Regency Care…read morenursing home where he had been for three months after we took him for assessments. We were completely unprepared for him to be home. I called Spectrum late in the afternoon on a Tuesday and spoke to a very helpful lady. As promised they searched inventory for an appropriate ramp; a gentleman called Tuesday to tell me he had found one. On Wednesday two gentlemen delivered and set up a rental hospital bed, lift chair, ramp, rolling tray and wheel chair . They were efficient, completely professional and cheerful. The prices are reasonable. I recommend Spectrum without reservation.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Dyn Quest 703-846-0001…read more8550 lee highway Suite 100 Fairfax va 22031 This business was fast , friendly , helpful and efficient. I sent an email with my Dad's prescription, then contacted me next day asked for the necessary information and in one week all was processed and delivered. Spoke to Lenora and Tamie both were patient with me and did their job in making sure the customer understood what was needed and that I was satisfied in the end. Amazing business... I was very stressed and with this service I felt a little of the weight I am carrying lifted. Thank you, we all have a lot going on in our lives and it's this kind of customer service that helps us to carry on.

I'd give them zero stars if I could. We originally had ordered from them early in the pregnancy…read more Insurance changed and we reached out and cancelled. They still sent us a pump a few months later. Several weeks after sending the pump they call and ask for payment on the pump as my former insurance company denied it. Then they ask us to pay to ship it back and blame me for not calling them. All this weeks after the package arrives. Lucky for them I hadn't opened it, but if I had it felt like they were going to charge me. In the end after lots of stress and phone calls they send us a label to mail it back, but absurd to make a mistake and then blame the customer and try to charge the customer. In the end they paid to ship back, but was a ridiculous process and added stress in a time when more stress is not needed. Instead of just hearing me out as a frustrated customer they blamed me for getting upset and asked if I had ever made a mistake too and got mad with me. Get your pump elsewhere.

I just spent 35 minutes and placed 11 different phone calls before I was able to talk to a human at…read moreeither Robert's Home Medical, or its parent company, Adaptive Health. Each call involved responding to over 5 prompts. Over and over I had to provide my name, birth date, address, and phone number, sometimes multiple times within the same call. It was like trying to reach someone at Comcast/Xfinity. I don't see how you can call yourselves a company if you can't answer your phones. And it doesn't inspire trust in your ability to competently provide or service a cpap machine. I'll need to find another provider.

They are billing Medicare for services not rendered!…read more They never came to get the equipment and kept billing Medicare

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

It's inside the Target. If you're in a hurry, go to another location. This store is always busy…read more Also the parking garage isn't convenient. It's extra headaches. Yes you can get a prescription here, but you might need an extra for the lack of ease. The pharmacy staff are incredible. They are literally not able to stop running. A lot of folks are always getting prescriptions, or have a million questions to ask. While patience is a virtue, this one can be a madhouse. The one at nearby Yorktown Plaza is a smart decision. The employees here do their best, but you'll probably be here for dine time.

The best part about this CVS Pharmacy is that it is located inside a Target which means that any…read morevisit to pick up medication makes shopping in the dollar spot or browsing for glittery hair ties an essential visit! I have been relying on this pharmacy for the past two years but during the pandemic they've made some really great changes to make both in-store and out-of-store pickups easier. Currently I've been taking advantage of their free mail-order service. Basically whenever I am in need of a refill they will shoot over a text and remind me to place an order which has been super, super convenient. One time they sent me the wrong medication and not only were the able to rectify the delivery within a few days, they also sent me a gift card for the amount I paid for the wrong medication without asking. They have also been very on point about connecting with my medical providers and helping me navigate the insurance process in a timely manner. I am not a fan of adulting, but I'm glad that CVS Pharmacy makes it easier!

One because they used to be great. Now, this CVS is a tragic example of how revenue trumps customer…read morecare for them. This pharmacy has gone downhill so bad that it amazes me they still have customers. I have been a customer at this store for more than 15 years. They used to be notable for having every type of medication in stock and being close to the hospital it was a bonus that they were 24 hours. Now you can't even talk to a human on the phone. You have to leave a message and play phone tag with them for three days when you are sick. The hospital ordered medications for me and I went to get them before going home. They didn't fill my antibiotic- the most important medication in there and didn't bother to mention it to me when I picked up my prescriptions. When I looked it up it said it was too soon to refill- this is a medication I have never taken before in my life so I have now missed a day on this medication while I wait for them to call me. I have a life threatening infection and you would think they would tell me when I picked up the others so we could figure it out then. They clearly value revenue over customers health and they have techs and clerks running around who don't have a clue what customer service is. It seems their only concern is getting the line down so they can go back to counting pills. The customer service is atrocious even on a good day. 10 years ago this would have never happened but they have become so irresponsible and robotic they may as well hire baboons to run the counter. Baboons would probably smile once in awhile and pretend to care. Sadly, I know that CVS couldn't care less if they lose a customer but they have lost one in me. I'll take a mom and pop or even a Walgreens over this cvs any day. Until they get someone killed they won't care and even then it's questionable.

Help is not helpful. Prices are over normal unless you want to give them your personal info for yet…read moreanother worthless card. Will never support this store again.