Great service. Fast response and always eager to help. Melissa, Fernanda are awesome to work with…read more Fernanda explain my options and did go over scenarios that was very helpful to make some decisions.. Over 20 years doing business with this office. 45 years with state farm insurance. Highly recommended...

I have been witth State Farm for over 15 years with 10 plus policies insuring my auto's home,…read morebusiness and life. I have been extremely fortunate to be working with an Melissa. She is an absolute gem to work with and has gone above and beyond to handle all of my concerns. The entire office is trained to provide exceptional service. I am one of those fortune clients assigned to Melissa to for my policies. Thank you Mel for always treating me like family. I highly recommend Melissa if you need guideance with your isnurance needs.

I highly recommend John Lam and his team to meet your insurance needs…read more I've been a State Farm client well over 30 years and have multiple policies. My first agent passed away, and my second retired. I was then assigned to John's office. John personally called me to inform me he was taking over. I was skeptical because Debbie at the previous office was fantastic. John and I met at his beautiful office, and he introduced me to his team. John was very professional and patient with me and spent over two hours reviewing all my policies to see if I was over or under insured and to see if I could save some money. John has been in contact with me ever since. I feel I'm in very capable hands!

Personally, I never look forward to speaking with insurance agents because you never know if they…read moreare truly watching out for you or if they are trying to take advantage of you. However, I was seeking an alternate auto insurance company / coverage because I was not happy with the one I had prior. I was introduced to John's agency, where I received a genuine, authentic welcome from him and his team. After running through the different auto insurance options, I sought out John's recommendation for the best, affordable coverage option. I am not knowledgable in auto insurance coverages, so John helped alleviate my anxiety and kindly helped me navigate to what would be the best fit for me. What I respect from John and his team is that they are patient with you and they never fail to meet your needs.

Vanessa and her team are amazing! They're always so kind and always available to answer any…read morequestions or concerns. They don't leave you when you need to file a claim.

Vanessa has been my agent for several years and I have seen her business grow substantially because…read moreshe is knowledgeable, attentive and thorough. She always responds to me in a timely and professional manner. Highly recommend!

Amazing company. In the time of online agencies, where they avoid letting you talk to someone,…read moreJoey and his group are a breath of fresh air. They answer their phones, offer help right away, AND their rates are great. Don't hesitate to give them a shot.

Val, Pam and Joey have always been the most incredible team of insurance agents I've ever met. They…read moreconsistently go the extra mile when I've called and needed help or guidance with any matter. I couldn't ask for a nicer more hard working group of people!! Thank you all!

I have been using Kim Whippie's service here at this location for years! About a decade now…read moreactually! She is the very first auto insurance policy I ever got for my very first car, and now she carries both mine and my spouse's life insurance policies as well. She also does insurance for my grandparents. Needless to say I cannot recommend her enough. She is always prompt, professional, and super personable too! We always chit chat about our pets and careers and I feel everyone at this office just really truly loves the relationships they create with their customers. I cannot thank them enough for all they have done for me.

I enjoyed working with my agent over the years. She was always responsive via phone and email, if…read morenot right away, she would eventually get back to you soon. The only thing I wasn't happy about was the fact that insurance required me to replace the roof, but yet there wasn't a list of certified contractors provided to customers. The roofer I ended up hiring had a sub-contractor that did sloppy work. Also not sure if an older home built in 1912 can uphold added heavy construction plywood. I give my agent 4 stars, but I give the roof administration process 1 star.

I have been a State Farm customer for over 40 years. Costs are going up everywhere but Tanisha is…read moreAMAZING! She cared enough to reach out and help me make some policy adjustments. Thank you so much!!

I have had State Farm for many years and have never failed to be amazed by their customer service…read more They always are very welcoming and provide great customer service. The staff at Dan Marsh are wonderful. They go the extra mile to make you feel comfortable. I recently had water damage to my home and the entire staff including those directly involved in helping me throughout the water damage process really helped me so much and kept me calm in a process that typically can be very stressful. Everything went very smoothly. They worked with me and proved to me over and over again. why I love State Farm. If you are looking for a new insurance company or you want to try it, I highly recommend State Farm insurance, especially Dan Marsh's office. I met Dan Marsh. He's always so welcoming, so nice, friendly and accommodating. Additionally, Claudia and Tanisha are the best!! They always take time for me and treat me like their #1 customer and they always have a smile on their faces. Thank you State Farm for everything you do, and for being a great insurance company. Try them you will not be disappointed!

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

Me and my whole family have been with Mark Beck and his team for my whole life! I am 41 and I have…read morebeen with them ever since I got my first permit. My mom, my grandma and now my kids. Their office is like a family to us. Meria is the nicest person you talk to! We love all you guys God bless you

April 4, 2020 we reported water damage due to 2 busted hot water pipes sudden bursts. This loss…read morehappened a week after I recently lost my dad. State Farm dropped the ball from the beginning. They proceeded to direct me to their preferred vendors. Only to have all their preferred vendors drop the ball. I sat in water damage for over a month. Not one bit of drying equipment ever was placed in my house. Abatement didn't happen until over a month of sitting in water damage. Then after 1 month of sitting in water damage and approval of abating my kitchen to its present state. State Farm has left me without a kitchen with 2 small children living in this house. I am a type 1 diabetic without a kitchen. They have not paid for housing and my house is a total loss. They quickly tried to settle this claim unethically and without practicing in good faith. $13,000 is supposed to rebuild my kitchen! The abatement cost $14,000. How does that add up? Mark beck pretty much told me to stay quiet and wait for the process. But yet I see pictures of his kitchen. How nice it must be to cook in your own kitchen Mark and to be able to do your own laundry in your home! My husband and I are essential workers and are unable to cook meals and wash our clothes. This is how you treat paying policy holders of 20 years. Like a good neighbor State Farm is there! Please!!! State Farm are the neighbors from HELL!! Please run for the hills everyone. They are horrible and will sell you a fraudulent policy that will not cover you when you really need it!!! State Farm does not care for essential workers, diabetics, and children!! They rather make you stress you out, send you to the hospital for high blood sugars and stress. Mark, I hope you feel good about these policies you sell and yet this is how we the olive holders get treated. 58 days of HELL and counting!!!