Every level of Nick's customer service went beyond expectation in his execution of my telephone…read moretransaction on Sunday, February 18, 2018. He managed to pull all that off, without showing me any sign of frustration. He was juggling unexpected delays with his floral delivery, and hiccups with his inventory, while simultaneously doing a delicate dance of placating this difficult lady on the phone, who had a sweet drawl in her voice, while she gave him a whole lifetime's dose of sass, and put the fear of God into him. In short, it's fair to assume, I was quite unpleasant to deal with. But this patient, and determined, young man just kept me calm, and ultimately satisfied with my transaction.
So...5
And anyone who knows me knows...that coming from this girl....that's a MAJOR ENDORSEMENT! I'm laughing because, if you knew me at all, you'd know that's huge. I don't hand out compliments. I hand out insults, kinda like candy at Halloween. However; compliments are deserved here, and I'm nothing if not fair. Begrudgingly, but still fair.
Nick and Ideal Orchids: whatever the occasion - condolences, congratulations, or actually - maybe just to put some happy into someone's life. Put some Happy in your own life.
On a side note - I'd be remiss, if I didn't mention this:
I am not local to Pompano Beach, Fl, or obviously Ideal Orchids, I'm a Georgia Girl, so I was really concerned, about the status of my delivery, so to put my mind at ease, I received a picture of my arrangement, on their
doorstep, from Nick himself. I've included the picture with this post. Nick also upgraded my arrangement a couple of ways without a cost increase. Where on Earth can y'all receive this kind of customer service these days? We need to keep businesses like this
around. On that note:
Thank you, Ideal Orchids, and a significant thank you to Nick, from the bottom of my pain in the butt, finicky heart. God Bless you honey!
As Always:
You're Welcome.