I know this place because someone recommended it to me so I gave it a chance and I love how they do…read moremy hair! I went to dye my hair, cut my ends and also a blow out, I told them that I didn't have enough time so they did everything in a hour which it was perfect for me. I recommend this place smm

Bad experience with my hair. Grisel was only supposed to blow dry my hair. She is very rude and…read morehas no manners whatsoever. She ended up ironing my hair and she didn't even ask if I wanted to. My hair looked really bad. I don't recommend this place at all. She had a very bad attitude.

Unfortunately, I can't leave an excellent review this time as I usually did. In my previous visits,…read moreboth the manicurist and the stylist were always very professional. Today I tried to book an appointment again, and when I mentioned who did my root touch-up and the Groupon price I had, the person assisting me said she couldn't do it and left me talking mid‑conversation. She was rude and did not reflect the good service I had always received here. The person currently in charge once soaked the back of my blouse during a service, and I had to go home like that. After the unpleasant experience received today, I won't be returning.

This place offers a Groupon for various salon services. The one I was interested in was a wash,…read moredeep conditioning, cut and blow dry for $44.10 and Groupon was giving an additional discount bringing it to $39.69. I called them to see if they had any walk in appointments available. They did and I mentioned the Groupon to them. They told me they are no longer accepting the Groupons, even though they are still live and you are able to purchase them, but that they would give me the deal for $40.00. I drove over and when I got there, the salon stylist told me once again they weren't accepting them anymore. The wash, conditioning, and cut was $30.00, and to blow dry it was an additional $45.00. She stated that price for the amount of hair my daughter has is "a gift" and I won't find it anywhere else.... Because I found myself in a tough situation and I needed her hair to be cut, I went ahead and proceeded. Total with tip was $88.00. Yes, I could have walked away, but I needed this to get done. Bottom line, false advertisement on Groupon. A client that was there told me she went from the "Groupon" price of $70.00 for the same services, but adding color to it, to finally being at $125.00. The person that recommended this place to me told me the same thing- they will "honor" the Groupon price, but no longer accept Groupons. This was months ago. Sometimes we find ourselves in situations where we need something done and comply with the terms, but feel unease and taken advantage of. I do not recommend this place. You start with one price and end with another.

My new go to place in Miami. Quick and easy, Very responsive to phone calls. I called the same day…read moreand they were able to fit me in right away. The location is fairly easy to get to. Music was on point!

My nails look EXACTLY like my inspo picture. My cuticles were cut back and the prep was thorough…read more Super nice staff offered coffee and water and it was easy to get in for an appointment. They ended my service with some nail oil and my cuticles look great. Price was perfectly reasonable to me as well! Definitely worth it.

Best in South Miami! I've been getting regular manicure / pedicures at the salon for the past two…read moreyears and the ladies are perfectionist. Professional, clean and always the best selection of colors and brands. All of the ladies are great and low turnover which says a lot about the salon. Mirian and Juliette are my favorites and of course Tanya who keep the salon on schedule.

All of the employees are extremely nice. The services are affordable and the quality is amazing. My…read morego-to place for pedicures!

I really do love Lacque House! The girls are super nice, there's always enough availability, and…read moreyour nails come out bomb.com. 10/10 recommend

I have lived in Miami on and off since 2005, and I always struggled to find a good nail place and…read moreperson. Lacque House is it! I am beyond happy to have found such a nice, sanitary place, and nail artists who do detailed and beautiful work. Yelennis is my pedicure girl - she is meticulous and sweet. I highly recommend!

Absolutely love this place! The owner is my favorite to get my hair done with but if you just want…read morea blow out anyone is great!

Flew to Miami only to cut my hair with the Best Janet! She always knows how to cut my hair and is…read morevery welcoming! If you want the best hair cut and service ask for Janet! Muchas gracias por el mejor servicio! Lo mejor en Miami! igi beauty Salon!

Very nice and professional! They did mine and daughters hair and I am obsessed! Thank you ladies!!!read more

BEWARE OF HORRIFIC OWNERS!! Would be 0 stars if possible…read more When I tell you this is the WORST beauty salon experience I've ever had, I mean it. I have never left a salon sobbing until today. The extreme unprofessionalism, lack of communication, and complete lack of accountability from the owners was unbelievable. I had a 3:30 PM appointment booked through ClassPass at Grey Beauty Salon. I drove almost an hour to get there, only to arrive and find the salon dark, locked, and completely unattended. There was no sign explaining a different location. I called the number on my booking confirmation multiple times, waited on hold for "Gretel," and messaged the salon on Instagram. No response. I eventually found that Gretel had WhatsApp under the same number and contacted her there. She explained she was outside the U.S. and claimed they had texted me a few hours earlier saying the address on my confirmation was incorrect. The "text" had apparently been sent to the automated ClassPass number/message, so I never received it. Regardless, I had an event to attend and had already driven nearly an hour, so I went to the alternate location I was given: Royal Nails & Beauty. When I was two minutes away, an employee from Royal Nails & Beauty actually CALLED me to confirm my appointment and ETA. I arrived, checked in normally, and they clearly knew who I was. The stylist, Mirisleidis (I apologize if I misspelled her name), was AMAZING. She washed my hair, asked how I normally styled it, and provided the kind of professional service you would expect. I was even offered coffee. Everything was completely normal--until halfway through my blowout. A tall woman with a black bob approached me without introducing herself and asked if I was the 3:30 ClassPass appointment. I said yes. She then looked me directly in the eyes and told me, "Your appointment was CANCELLED." I was completely confused. Gretel, who I understood to be an owner/partner of the businesses, had specifically directed me to this location. Royal Nails & Beauty had just called me TWO MINUTES before I arrived to confirm my appointment. I had checked in, the staff knew I was expected, and my service had already started. Instead of trying to resolve the situation, the owner repeatedly told me my appointment was cancelled. I showed her my ClassPass confirmation and all of the messages proving what had happened. I even offered to rebook and pay the difference. I repeatedly tried to find a solution. She offered none. Instead, I was told that I was being rude and disrespectful IN FRONT OF OTHER CLIENTS AND EMPLOYEES. I was sitting there with half of my hair wet and half dry, after already driving nearly an hour and dealing with the first salon being closed and unreachable. Eventually, she told the stylist to only dry the top of my head so I "wouldn't leave with wet hair," while specifically warning me that it would not match the bottom half. Thankfully, the stylist was an absolute angel and did a great job drying my roots. I tipped her well because NONE of this was her fault. The most unbelievable part? I was later told that the appointment had apparently been cancelled while I was ALREADY AT THE SALON. The owner claimed she had informed the receptionist, yet I had checked in and received a confirmation call immediately before arriving. Again: COMMUNICATION. At the end, the owner told me this was not the place for me and that she did not want to see me there again. On that point, she was absolutely correct--I will NEVER return. It is such a shame because the stylist and staff were genuinely kind and professional. The problem was the ownership and management. Business owners need to understand that mistakes happen. What matters is how you handle them. Instead of acknowledging the obvious communication failure and trying to make things right, I was blamed, embarrassed in front of everyone, and left without a proper resolution. If you value your time, money, and basic respect as a customer, I would strongly recommend going elsewhere.

Look, the staff here are super friendly and the product is definitely premium (I believe our nail…read morepolish was organic), but ultimately it was very expensive and lacked some of my favorite parts of going to a nail salon. The chairs were just regular swivel chairs for a pedicure instead of the usual massage chairs, the buckets they gave us for our feet made the water go cold really quickly, the stool used to perch our feet kept sliding as it was made of cheap plastics, and despite the lotions and scrubs being high end, they were also just a quick part of the experience and not really worth paying for. Again the staff were extremely kind, it's just the services offered leave some to be desired while still paying the premium cost. I don't think I would come back here again. Our pedicures turned out great, but I wouldn't say any better than my old nail salon.

First time going here. I recently moved to the neighborhood so have been wanting to find a salon…read morenear home. And I think I just did! Daylin did my nails, she was super nice and I love how my nails look! She was very quick which was perfect, I appreciated it so much because I had to take my 1 year old with me and she was starting to get fussy. The place is very clean, I love how the estheticians are all wearing the same color uniforms. It's a very pleasant place with easy parking.