The machines are working and clean . The people that are…read moreworking are helpful and kind ! I feel safe doing laundry Suds & Duds in Arlington -

I loved this place until they hiked the prices sky high. The large machines are now $8 a load. A…read morefew months ago they were $7. That is cold water only. If you want warm water add $1.50. Used to be. 25. Want hot water? Add $3.00. Used to be $1.00 more for hot water. This is for a standard 33 minute cycle. If you want to do a "superwash load" which is 60 minutes so double the wash and rinse cycles, add another $4.00. I paid $16 a load for a hot water superwash. Never again. That is before drying anything. Small wonder the place was dead on a Friday night after work. Oh and gone are the two nights a week local homeless folks could do a single cold water wash for free. Clearly the goal is to extract as much money as humanly possible from the business. Too costly for me. The bathroom is now locked and for customers only. Have to get the key to use it. I don't like being treated like a criminal after spending north of $50 on laundry. Not a welcoming vibe. Nor was the fact the Dexter Pay app was down for maintenance my entire three hour visit. When I asked a staff member about it I got a blank look and was told they had just arrived and had no idea about that. Clearly no interest in helping me figure it out either. Not what I was expecting across the board. Disappointed.

Great service. They charge by what you are bringing in. Other place I've been charge by weight…read more I brought in a comforter and several sheets and the charge was $35. I thought this was reasonable.

My knowledge of doing laundry is pretty limited, the help I received was very much appreciated…read more Place is clean and organized and my chore was completed quickly thanks to the staff working today, thank you both!

I hadn't been here since their name changed to "Laundry Company." They have completely upgraded…read moretheir business. I did 4 large loads of dark-"cool" colored clothing in one huge washer. My clothes turned out to be very clean, and I wasn't there all day long! There was an employee (lady) who showed me how to navigate their new system, and she was very professional, knowledgeable, and pleasant. They also have a coin op shower, and a restroom for customers! I really like this business! There is parking in the rear, also, I found out :)

PLEASE READ!!!! I highly recommend this business to everyone. The owners are honest, decent,…read moreattentive, and responsible. Everything inside is state-of-the-art technology, everything is in good working order. I first contacted this company to wash my work clothes. 25 minutes later, I returned as if nothing had happened. I went inside and there was a man and a woman standing there. At that moment, I didn't know that they were the owners. They looked at me and asked if I had forgotten anything. I looked surprised and couldn't understand the meaning of the question. Literally a couple of minutes later, the man returned with my wallet. I didn't even know that I had lost it. I forgot it on top of the washing machine. I want to thank this owner very much for his attentiveness, for his honesty, for his responsibility. I was very pleased. I was very surprised. I don't even know how to thank them. I advise everyone else to contact them and help. These people are truly decent, kind, and honest.

Unfamiliar with laundromats, I loaded & started (3) Mega laundry machines (a whopping $9.00 each)…read moreby 6:55 AM. 1 of 3 Mega Machines wouldn't start the wash cycle. It was about 30 min b4 I realized it hadn't started washing. It continued to rotate, despite jiggling the handle, and unable to stop it, get my laundry out & move it to another machine. At 7:45AM I texted & called both emergency numbers posted (new owners) listed on wall, for issues. Both phn #'s went straight to voicemail. Slow to respond, I received a text at 8:19AM, from the owner saying "Sorry just waking up. Try setting the temp to warm. I'll be down in 20-30 min to help. Please let me get up n ready. Thank you." Sounds like he already knew that machine wouldn't wash on hot, but had never posted a sign! I did suggest he "post a sign on the machine...", in my text! Meanwhile, my other 2 loads had completed both wash & drying cycles by 8:20AM. The 3rd load FINALLY finished washing at 8:57AM. It's now 9:46AM & I'm going to take my mattress cover out of dryer to finish drying while hanging over deck rails at home. Tired of wasting my valuable 2 day off this week in a hot, humid laundromat. It's frustrating, as I had purposely timed this process so everything would be done simultaneously. I live 20 mins away so can't leave. The owner's lack of oversight cost me 1-1/2 hrs of (extremely limited) time-off.

Came in on October 1st to do a small load of towels that need drying. I inadvertently put $2 into…read morea machine that was out of order. There was no signage on the dryer itself, but after the machine wouldn't start, I saw the little digital signage. The machine would not give me back my $2. I called the number that's listed Inside the laundromat left a very polite message. I just would like my $2 back. I got no return call. I got nothing. A gentleman overheard my conversation with my husband of what it just happened. He told me he had called the owner about an hour before. I don't know all the details about his problem, but he said was not cooperative or helpful and had really bad Customer Service according to him. Beware!! I agree! if she did this to me, I know she's doing it to other people. Viking laundry mat is not on the Stanwood chamber of commerce.

This place is unsupervised and the website is dead, the phone for help is disconnected. The floors…read moreare filthy and the machines are prices higher than others. Will not be back. Lost money in a machine.

Not recomended! Way to expensive double the price from…read moreanywhere else and half the machines are always broken and there machines do a horrible job clothes come out dirty

I was very sad to learn that the prior owners were retiring but happy for them of course :-)…read more New ownership, Thuy-An and her team, continues to impress!!! They're welcoming & the quality of cleaning has been consistently excellent. They're making thoughtful updates and are focused on doing things right. I'm glad to see such care put into both the service and the results during this time of transition. Highly recommend!

Excellent dry cleaning! I have taken several items to Star Cleaners and they always get the job…read moredone and for the right price. Thank you Thuy-An!