If you want to be miserable live here. The neighbors are all rude. If you're disabled they will…read morehackle you. People can have kayaks and strollers, but if you have a wheelchair or walker the manager Steve acts as if you're a criminal. I highly advise not renting or purchasing here. If you're single and have no kids, good luck. It's miserable. I have been here 12 years and after 12 years I'm being told I can't have my wheelchair or walker. It is a disgusting living environment.

I love this property. It is constantly tended and it's really beautiful. The one issue I have is…read morewith the management and the way they fine tenants. But they do issue warnings first. The property looks like a park, so peaceful. Having coffee or wine while sitting on the balcony is truly soothing.

The apartments are OK but be careful if you are renting from a guy named Jeevah kishore Pattiam,…read more he promised us an apartment just waiting on a tax form which comes at the end of January and then one week before we were supposed to move in after he had guaranteed us the apartment We received a text message that the apartment was already rented, be careful with this guy he will tell you that you can get the apartment make you fill out the $40 application fee per person and then right before you're supposed to move in rent it to somebody else

I've lived at Hidden Pond for 15 years. We stay here because the schools are good and cost of…read moreliving is much lower than a house. There are ponds around and nice views. Condo living has its disadvantages that deal mainly with problems between neighbors. Another problems is that there are quite a few renters and they tend to cause more problems than owners. Rental rate is around 40% The complex had a special assessment passed in 2009 and following this, the Board of Directors was mostly replaced and the new Board is a lot more involved in the day to day business. Most contracts were re-negotiated by the Board directly. 3 major capital projects (south pond shore restoration, fire sprinkler system upgrade, and parking lot resurfacing) were completed in last 3 years. The only remaining large capital project is North pond shore restoration. The monthly assessment is currently $249. The monthly assessment is unlikely to raise in the years to come. If current financial projections go as planned, the assessment is likely to be lowered to no more than $220 in 2016. 2014 and 2015 will likely focus on completing the last capital project and building up a significant reserve.

Previous aplus management..the worst Unpaid taxes lawyer…read morebills ...these were all money making New regime alios? Just as bad. Can't even get head person Rose on phone. Leave a message. No personal skills. Condo management companies should be monitored by the village. Bad bad bad

William L. Seymour currently manages 7 or so Associations…read more (See URL wlseymour.com/Associations/Associations) Living at Riverwalk Condominiums (which his site lists incorrectly as Wellington Court... but DOES accurately demonstrate his level of competence and attention to detail) for 2 years as of May.... this is my experience with this management company, as both a resident AND briefly as a Board President Some background info... I have had previous experience (4+ years) as a Condo Association Board President. Also 4 years directorship on the Chicago Chapter of a Professional Board... so suffice it to say I know how Boards are supposed to work. I also was pre-law before I switched to IT. Legalese is not foreign to me. Bylaws are simple. Contracts are simple. Vendor management and RFPs (requests for proposals) aka obtaining bids... is simple. Property Management is not difficult. It's small business operations with only volume being the variable... number of units, work orders tickets, workforce management and customer service. Reporting to the Board on situations requiring management decisions... otherwise it should be Business as Usual on solid business practices. Service level agreements outlining the statment of work should be clear... scope what a Management Co. Is supposed to do is not rocket science. This 'management' company... experience from my 2 years of residency... has advised the Board to... raise the assessment 2x (9.3%) each year... so now I pay an ADDITIONAL $684 a year that I did in 2013... for what exactly? Adding to the reserve I get... but if I am paying more... I expect the budget being managed excellently. So what do I see? Direct experience... this Association has been told BY WLS not to use an Attorney in Board Meetings to save money... result? Lack of adherence to standard bylaws of the IL Condominium Assoc Act and Riverwalk Condominium's stated bylaws. Best examples: 1) Annual Meetings... notification and posted dates never seen at the minimum 21 days prior. Most associations post these at the beginning of the year... because... wait for it... they're ANNUAL meetings... seen 4 days notice maybe... March meeting didn't even have a location. Nothing mailed or posted yet for June... did I mention the June 3rd one was supposedly per WL Seymour...not existing... til I pointed out the reservation at the Rolling Meadows Library calendar. Then a pause... and response that it was rescheduled due to a conflict. Riiight. 21 days bud... not 3 days. Maybe you should get KSN to help you after all. 2) Board elections. Bylaws require notification and solicitation of candidates for open Board positions. Never seen that happen once aside. from a sentence in a notice about the annual budget. Show up at the meeting and the few people there appoint each other... and from their own admission they have never served on a Board before... if you actually notify owners per bylaws, you might have people show up... or mail out election information... get more than the same 2 or 3 people... that have no experience in Board membership, financial operations and vendor management. Yup they rely on the advice of... William Seymour. Non-Attorney... Who tells these people the can add charges for the owners without permission... like adding them to a class action tax appeal without notification... (got the emails and verbatim quote from misled Board members... one who has never served on one before... yup) Then billing their account for the unauthorized legal actions with a fee higher than assessment payments... then taking prepaid assessment money to pay those fees... and this making the account have a balance instead of being zero / negative credit balance. And don't get me started on the Board's response of 'why are you trying to micromanage?' when asked why a vendor's accepted estimate (4x actual measurement, 105% markup on mulch) was questioned... Yeah... if you have this management company... take a look at the vendor estimates and contract management. They like to let elevator maintenance bills run free from 2008... not renegotiate when they can... like 2013... and go from $450 to about $700 per month... Vendors get the best deals when WLS 'manages' your associations money... so look forward to annual 10% assessment increases and 2 week turn time on requests if you are lucky to get one at all. When your association is collecting 15K per month in assessments but has 20% of what the recommended reserve... and a Board that lets a Management Co. That doesn't like to provide itemized accounting run it... you have to wonder what is going on.

Our home owner's association, Fairfax Village, uses W L Seymour as our management company. The…read morecurrent manager inherited this company from his father. I've heard many long-term residents remark that the son, the current owner, doesn't manage association business as well as his father did. Even our board members are frustrated by the lack of follow-up by Mr. Seymour. Phone calls and emails are frequently abandoned without any response. Personally, I've been dealing with W L Seymour for over seven months regarding an issue with the association owned storm sewer drainage pipe that clears water from rain gutters and the sump pump away from my unit. My patio frequently ends up with 4-5 inches of standing rainwater and there has been some seepage through my basement floor. I have an email history going back and fourth indicating that they'll have a plumber contact me, but I'm still waiting for that phone call. I would not recommend this management company for managing your home owner's or condominium association.

The Sanctuary is a condominium complex made up of two buildings. It started as a single complex…read morebut later became two when the owner purchased the neighboring property. These buildings are extremely old and used to be residence halls for Robert Morris University which is located across the street. After we were told that we understood why the building looked and felt the way it did. The type of doors the building has as well as the stairwells all say residence hall. The people that live here are very friendly. There are all types of people, young and old, single and married, kids, pets and more. This property has a community pool that is nice and a shared grilling area. People host picnics and throw parties in the open space between these two buildings. There is a private parking lot for residents only and it seems to be quite safe. The building I live in has a garbage shoot on each floor but there is not a recycling option.

This is not a great complex, which I should have known from the outside appearance. From what I've…read moregathered, the place is at least 50-60 years old and it looks it. The building is steam heated, so tenants can't really control their unit heat that well. Oddly enough, it seems that the people who live here, have lived here for many many years. The parking is sufficient. Knock on wood, I've never had to park on the side street. The complex has two washer/dryer combos on every floor (there are four floors). The complex does have a pool, which is a nice addition. The best aspect of the complex is the location. It is right across the street from Mitsuwa, a fantastic Japanese grocer. It is also right off I-90, which is convenient.

This place does not care about you or your well being. It was a nice starter apartment when I was…read morein my early 20s and trying to find my way. But when it comes to management and this so called "Association" they are extremely unprofessional and will threaten to tow your vehicle even if you live there! They made a mistake on sending us parking stickers and when I didn't get mine I was threatened to be towed. I have moved out and have been out for two months now and I was told I would receive my deposit back. Every time I try to get an update I'm given excuses. I'm seriously debating taking legal action here because that's a lot of money. I haven't received a single thing back. They were unhelpful about any issues or maintenance that needed to be addressed. The parking lot is a constant mess and a majority of the residents double park because there are no clear parking lines. One of the heads of the "Association" threatened to not give me a vehicle sticker because he didn't understand that my vehicle is covered under my dad's insurance (Which he somehow thought was illegal, I was 23 at the time) meaning they were going to tow. Now I might understand a negative attitude towards me if I was a bad Tennant. But the thing is, is that I never once had a noise complaint, was never late on rent, followed the rules, kept a clean space, etc. Last but not least, safety. It does not feel safe here. I witnessed a man try to break into my neighbors apartment and flea. On occasional nights you'll hear loud pops or gunshots. This place doesn't care about you. They care about filling spots and making money.

Roach infested, they come in from the hallways and through vents, also the landlord we deal with…read morecomes into the apartment without letting us know, horrible experience. RUN FOR THE HILLS.