I wish I could give one star. So long story short, I just moved here from California and bought a…read morehouse. I called Servepros and they came out in about 4 hours and couldn't identify the leak. They charged me $300. I finally paid after not receiving any replies asking for an explanation or an itemized invoice. Unfortunately my dad is a State Farm agent in Southern California and will not be using your company anymore. I finally paid the invoice though smh. Idk if it was this location though tbh.

SERVPRO of Greater Broken Arrow was chosen by my apartment complex after we noticed water leaking…read morefrom a light fixture. The drywall was crumbling and the paint was discolored on the ceiling. The team was super considerate and easily fixed the small issue. Overall great experience.

After water damage in our home we contacted Precision and from start to finish they were a great…read morecompany to work with!

They were super helpful and responsive, we had some mold growth around our HVAC system in the…read morewinter and they were able to schedule us for a few warmer days so we wouldn't be without heat on very short notice. The affected areas were very neatly cleaned up and their workers were polite and knowledgeable. Can't recommend them enough!

Another roofing company I am getting an estimate from, haven't chose anyone yet, I got one more…read moreestimate to get later today. But Jake from Firehouse was very friendly, professional, answered all my questions and went over what Firehouse does. He was not pushy, which I appreciate. Firehouse was recommended by my realtor agent.

I asked Firehouse to come out and look at a roof of a house I was flipping and they told me it…read morelooked good but had about 5 years left (of course he never sent me a report) and now after we got the house under contract I find that 4 different roofers went out and all said it needs completely replaced and was in bad shape. Because of Firehouse I was unable to add the roof to my budget when rehabbing, so I spent my funds elsewhere and now I am taking a loss on the home and Firehouse won't meet the quote we received to replace it. They are a poor quality company by not standing by their word and definitely bad for business.

Last winter our house was severely damaged by fire and smoke. The next morning TULSA Fire and Water…read moreDamage Restoration responded promptly. It was a very long project due to extensive damage. We got new walls, floors, windows and beautiful bathrooms. Both interior and exterior of the house was painted. We got several compliments on our updated and modern house. Overall, I am pleased with their service, personnel, communication, and timely and thorough renovation process. I would recommend Paul and his crew for any repair or remodel job.

After a fire in my kitchen my insurance agent had me call **** at Tulsa Fire and Water Damage…read moreRestoration, he was so very helpful. **** came to the house that very day and contracted all the repairs. It is a stressful time and it was wonderful to have one person to contact. **** was always available to me and if he did not know the answer to my question he would find out and call me back. I would highly recommend this company. CS

Our plumber that came to address our leak recommended this company. I checked online and saw the 5…read morestar reviews and gave them a call. I would love to have received 5 star service and give them a great review but unfortunately it was a terrible experience. Biggest issue was poor communication, second poor planning and miscalculation of costs. The first guy said to expect the project to take about six weeks, that was on September 15. The project wasn't finished until January 13, much of that was their poor planning but some was due to communication issues with the insurance adjuster. They kept trying to get "us" more money, which none of the money comes to us only to them. So I think this is key to the poor service we received. I wish they would have told us up front they didn't want to do the project for what our insurance gave. One thing they made a big argument over was needing a trash dumpster, insisted they had to have it. Finally the adjuster gave them the amount for a small dumpster. They never had a dumpster on site. So the extra three weeks it took wasn't worth it to us at all. We provided details of products we wanted to Chelsea on 10/17. We knew that there could be a difference in the replacement value of our countertops and what we had picked out. They got the contract to us on 11/10 and did say there would be a separate contract for the backsplash since it wasn't covered in the insurance settlement but part of it actually was covered by insurance. Also they did not credit us for the amount insurance paid toward it until I caught it and pointed it out. They made no mention of additional costs of countertop and the contract showed the countertop included. Two weeks into the actual work, 11/25, they contacted us saying we would owe them an additional $5718 (34% of the total contract fee) for the difference in materials. This should have been disclosed at the time of the contract. In their calculations they failed to credit us everything the insurance had allowed. They also had referred us to ProSource for picking out materials and their price for the same materials was $1841 less than who they chose to buy it from which shows they were more interested in lining the pockets of their business buddies than getting the best deal for their "customer". Also they knew it would take a week to get the materials in and another week to fabricate yet they didn't order it until two weeks into the actual work causing more delay. The countertop going to the stove was made 5/16" too long. That might not sound like much but it pushed our stove over and made the back edge of the stove hit at where the outlet is. The plug is pretty thick so the stove wouldn't go back flush with the wall as it did before. When I sent this message to Chelsea she didn't respond sorry let me have them look into it and see what we can do. About an hour and a half later she called with Paul on speaker with her. They said they talked to the contractor and he said our previous countertop wasn't square and he kept getting different measurements every time he measured as if that's a legitimate reason for the measurement to be off. Showing again they don't care about us but protecting their business buddy. After our pushing, it took over two weeks for them to get an electrician out to move the outlet, not the best solution, it would have been much better to have had the countertop cut correctly. The other incident that shows their lack of consideration for their "customer" is the faucet. When they went to install it on 12/22, they had misplaced a lug nut and it's specific to the faucet and can't be bought at a regular hardware store. We were told it would be two weeks before they could get the part, thus delaying having a workable kitchen two more weeks. When we decided that wasn't acceptable and insisted that they pay to replace the whole faucet and get it installed before Christmas they said the contractor would be here on the 24th to install it. He didn't bring a new faucet but said that when we pushed them they chose to pay the extra shipping of the part to get it overnight. That should have been their first choice seeing they were already running behind the completion date not expecting us to wait two more weeks. Lastly they said at the beginning they would do a walk through and take photos after everything was finished. They never did.

Super Professional Honest, Fast Response Time!…read more I was very impressed with the RestoPro team. I had a leak in my roof which caused some water to drip through the ceiling of my dining room after a big storm in June 2023. I called RestoPros on probably the busiest day of the their year (tons of damage all over town). They texted me back immediately, letting me know they were on a job and that they would call me shortly. Lo and behold, 5 minutes later, they called and ended up coming over an hour later. Their tech was super knowledgable, and went into our attic crawl space to discover that the leak was small, and the damage was minimal. Paul, the owner gave us some recommendations and counted our meeting as their complementary consultation... So it was free of charge! They could have easily convinced me that they needed work, but instead, they took the honest route. I love these guys.

I have been dealing with this company for over a month. I had my vents cleaned on January 20th…read more Jesse Rollinson was the employee. He missed cleaning 2 vents and when I asked him about it he initially was apologetic and rescheduled to come back. Overall he rescheduled 3 times to come back, each time calling or texting to reschedule with excuses of broken equipment, weather and a flat tire. On the last cancelation he offered a full refund and said he would have a cashiers check sent to me. 2 weeks have passed and still no refund and now he's not responding to calls or texts. I would not recommend him or his company. While looking for his website also found that he works under another company Clean Up Pros

This company is very professional . They get your carpet and furniture really clean with a nice…read morescent after they are done. They are very quick and always show up on time. I highly recommend them

Let me start by saying I deal with a lot of vendors as a Commercial Property Manager, I have had…read moreto deal with various fires, floods, and tornados. The team at 1-800 Water Damage are second to none. During a recent fire, which lead to a flood when the sprinkler system went off; they swooped in and took care of everything! The itemized detail they put together helped so much in filing a claim with the insurance company. The constantly checked the walls to ensure there was no mold growing inside, the smell, which is impossible to get out, is so minimal most would never know there was damage at all. I would highly recommend.