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    Ark Psychiatry Services

    4.2 (5 reviews)

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    Scot Bay MD

    Scot Bay MD

    2.0(13 reviews)
    4.6 mi

    I have been a patient of Dr. Bay's for years and have found him and his staff to be outstanding!…read moreJoan is amazing! She always remembers me and greets me with a smile and warmth. She is efficient and kind in every interaction. Honestly, I'm SHOCKED at other reviewers' comments and have found her to be nothing like they say. Truly, I can't say enough. Dr. Bay has been thorough and willing to go above and beyond to accommodate my needs. I feel like he's on my side with insurance companies, in particular. In the past, he appealed my insurance denial up to the state board. Every time I leave after an appointment, I think about how easy, thorough, and positive the interaction was. Seriously, every time!

    I started seeing Dr Bay following my open heart surgery when I realized I was suffering from post…read moreheart surgery depression. After the only in person visit he would see me virtually. I always found it unusual when one of his staff would contact me ahead of the visit collect my credit card info for my copay. Not once did they offer to bill my insurance. Regardless, his virtual appointments did almost nothing to help my depression. He only made one slight modification of my medication which hasnt helped. Finally, last week I was unexpectedly called out of town for business the day before my virtual appointment and didn't recall til early that morning in which I left a VM. His staff called stating that I would be assessed a no-show fee of $125. He stated this was the 2nd time it happened, which I distinctly recall happening but could have sworn I gave him notice ahead of time. When I objected they tried to book me later in the day, in which I told them I wouldn't be able to accommodate due to my business meetings. Sure enough at 340pm my phone chirped indicating he wasn't attempting to start a virtual appointment, which I unfortunately wasn't able to attend. Then two business days later his no-show bill (today) arrived to my house. What's particularly upsetting is that about 2 months ago my heart stopped while I was sleeping due to A.V block, a side effect of my open heart surgery. I underwent an emergency pacemaker surgery, which set me back in my depression. In my last session with Dr Bay we discussed this and how it impacted my overall mental well being. He knew that I was in a really difficult state of mind. He apparently was more concerned about my no-show and making sure he collected my $125. I will pay that because I signed his up front agreements saying I would. Well Dr Bay .... You won the battle, but you lost the war. Not only will I no longer see you, but I will let my cardiologist who referred me to you know of your unfortunate and aggressive policies.

    Ark Psychiatry Services - psychiatrists - Updated May 2026

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