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    Ark Psychiatry Services

    4.2 (5 reviews)

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    Balance Behavioral Health - All appointments are in a private comfortable setting.

    Balance Behavioral Health

    1.0(1 review)
    4.5 mi

    I went to this office for OCD treatment…read more This provider subsequently without my knowledge made a referall without my knowledge to other providers and facilities that he had cross referral relationship with for Residential Substance abuse treatment despite never of having been diagnosed with substance abuse. My contracted amount of 1500 of OCD therapy was then attempted to be billed to my insurance for a grand total of 62000 of Residential Substance H203.... A much higher reimbursable code then the what the underlying care was OCD Skills and OCD Medication Management. Also, no provider ever diagnosed with my substance abuse, so by law no referral or billing could of been made. But, this provider did it anyways This provider had to create substantial documentation to refer and billed my OCD med management as residential substance. This provider has not only denied my hipaa request, but has refused to even send me his bills. Edit: To Provider Response : Oh, I am not saying you personally run a substance abuse facility. I am saying without my knowledge you made a recommendation for h2036 Residential Substance abuse and that recommendation was used to change my underlying care of OCD treatment contracted out at $1500 to $62000 of Substance abuse treatment . And there was CASH payment in connection to that referal for PART 2 Substance Abuse care. Yall refered to me a Substance abuse facilty and there was a cash payment transaction connected to that referal to a PART 2 facilty.

    From the owner: Getting help can be hard. We believe it shouldn't be. Welcome to Balance Behavioral Health, where…read morewe're dedicated to transforming how people achieve emotional wellness. Our people-first approach means treating the whole person - mind, body, and spirit - and finding balance. We take extra time to get to know each individual and their past challenges, working to build a trusting, empathetic relationship so we can use our experience to provide the best possible guidance. We know the path to mental wellness is a journey, and we're committed to walking with you every step of the way. Medication Management & Consultation Diagnostic Services Counseling and Psychotherapy Online Teletherapy and Telemedicine available

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    Balance Behavioral Health - Our comfortable reception area.

    Our comfortable reception area.

    Balance Behavioral Health
    Balance Behavioral Health

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    Scot Bay MD

    Scot Bay MD

    2.2(14 reviews)
    4.6 mi

    I started seeing Dr Bay following my open heart surgery when I realized I was suffering from post…read moreheart surgery depression. After the only in person visit he would see me virtually. I always found it unusual when one of his staff would contact me ahead of the visit collect my credit card info for my copay. Not once did they offer to bill my insurance. Regardless, his virtual appointments did almost nothing to help my depression. He only made one slight modification of my medication which hasnt helped. Finally, last week I was unexpectedly called out of town for business the day before my virtual appointment and didn't recall til early that morning in which I left a VM. His staff called stating that I would be assessed a no-show fee of $125. He stated this was the 2nd time it happened, which I distinctly recall happening but could have sworn I gave him notice ahead of time. When I objected they tried to book me later in the day, in which I told them I wouldn't be able to accommodate due to my business meetings. Sure enough at 340pm my phone chirped indicating he wasn't attempting to start a virtual appointment, which I unfortunately wasn't able to attend. Then two business days later his no-show bill (today) arrived to my house. What's particularly upsetting is that about 2 months ago my heart stopped while I was sleeping due to A.V block, a side effect of my open heart surgery. I underwent an emergency pacemaker surgery, which set me back in my depression. In my last session with Dr Bay we discussed this and how it impacted my overall mental well being. He knew that I was in a really difficult state of mind. He apparently was more concerned about my no-show and making sure he collected my $125. I will pay that because I signed his up front agreements saying I would. Well Dr Bay .... You won the battle, but you lost the war. Not only will I no longer see you, but I will let my cardiologist who referred me to you know of your unfortunate and aggressive policies.

    Do not go here! Not because of the Dr. but because of his office staff. I needed my medical…read morerecords sent to the VA and they are currently gathering evidence of my psychiatric disorder. Mind you, I am a protected disabled veteran. I was called by his secretary that I told the VA had called and requested the records retaining to my disability. The assistant said I owed a $125 for a missed appt. That's fine and I will pay it, however, she kept insinuating that they would not send my records to the VA until clear. I asked her multiple times if that was correct and all she could say was that I owed them money and she had to talk to her boss. I repleted my question again and she then stated in verbatim ". I'll do it when I feel like it!" She shortly hung up on me. Get a new office assistant if you want someone to be patient and kind to a mentally disabled person or all persons for that matter. Repeat, do not go here. Do not trust this office with your medical records!!!!

    Ark Psychiatry Services - psychiatrists - Updated October 2026

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