On 15 July 2025, I had a visit with Debra Berger, FNP (Family Nurse Practicioner). She told me that…read morea colleague, maybe the intake technician-(but I do not recall telling that lady) said I was there to, among other things, talk about my blood pressure medications. When she told me that she was told by her colleague to cover my blood pressure meds, I told her I was seeing a cardiologist and I was doing fine with his plan for me, so I preferred not to discuss my blood presure meds. The blood pressure meds review issue was no biggie for either her or me, but the following is.... *** After we finished our session, I asked Nurse Berger for a prescription renewal for a muscle relaxer for my nocturnal leg cramps. SHE REFUSED! I told her that I preferred Tizanidine, as it dehydrates me and it stops my noctural Phlegm, which can fill up my Eustacian Tubes during the night and could cause Vertigo. I added that I'd lost 80% of my right ear hearing due to an ear infection in the late 1990s.. I told her that Dr. Spivery, under whom I assume Ms, Berger works, had written a muscle relaxer for me. Berger became angry and said, "WELL, GO SEE DR. SPIVEY!" I shall not go back to that office and I'll get a copy of this review to Dr. Spivey. *** I told Ms. Berger that I really needed a muscle relaxer for my noctural leg cramps (they awaken me at night and are very painful and hard to get rid of. I added that as men (I don't know about women) get into their 70s and 80s, leg cramps come on and become more frequent and longer lasting as a man ages. *** Ms. Berger denied that theory. *********************************************************** Okay, so to conclude, I am going to paste in below what gemini.google.com said about aging males and leg cramps. Google's "Gemini" is an Artificial Intelligence robot bank, has read and stored everything on the internet. My conversation with Gemini is below: *********************************************************** I wish Gemini had been present in my years as a young student. *** HERE IS THE QUESTION AND ANSWER SESSION GEMINI & I had: Question: Are nocturnal leg cramps more and more common in men as they age from age 70 to 90? Yes, nocturnal leg cramps tend to become more common as people age, and this trend continues into the 70s and 80s. While some sources suggest that women experience them more than men, the general consensus is that increasing age is a significant risk factor for both genders. Here's a breakdown of why this is the case and some relevant statistics: Increased Prevalence with Age: Nearly every adult over 50 will experience leg cramps at least once. 33% of people over 60 will have a nocturnal leg cramp at least once every two months. The prevalence further increases, with some studies showing that almost half of those aged 80 years or more experience them. One study found that 50% of elderly outpatients had "rest cramps," with 20% reporting symptoms for 10 years or more. Another study showed that 46% of adults aged 60 and older reported cramps, with 31% reporting being woken up by them, and 15% having cramps more than 3 times a month. Reasons for Increased Prevalence in Older Adults: Tendon Shortening: As people age, their tendons naturally shorten, which can lead to muscle cramps. Muscle Fatigue and Nerve Dysfunction: These are considered primary causes. Electromyographic studies suggest that leg cramps originate in the lower motor neurons with hyperactive, high-frequency, involuntary nerve discharge. Age-Related Loss of Motor Neurons: This is more pronounced in the legs and can contribute to a propensity for leg cramps in older individuals. Reduced Physical Activity: Inactivity can lead to muscle shortening and increased risk of cramps. Underlying Medical Conditions: Many chronic conditions common in older adults can contribute to leg cramps, including: Diabetes Kidney failure Peripheral artery disease (restricting blood flow) Neurological disorders (e.g., Parkinson's disease, nerve damage) Osteoarthritis Thyroid diseases Dehydration and electrolyte imbalances (though the evidence for mineral supplementation being a primary solution is mixed). Medications: Many medications commonly prescribed to older adults can have muscle cramps as a side effect, such as diuretics, statins (for cholesterol), and blood pressure drugs. In summary, while leg cramps can affect anyone, their frequency and severity generally increase with age, making them more and more common in men (and women) as they progress from their 70s into their 90s. This is often due to a combination of physiological changes associated with aging and the increased likelihood of comorbid health conditions and medications. *********************************************************** I sincerely hope this helps Ms. Berger and her future patients. I've made arrangements to go again to my previous PCP, who's a good distance away from my home. Ms. Berger's office is only 2 miles from my home.

The front desk staff are shockingly rude and clearly have no idea what they're doing. This location…read moreis a complete mess from top to bottom. You schedule an appointment for a specific service -- they assure you multiple times they can handle it -- and then when you show up, they act like you're the problem. The attitude is unreal. They claim they don't even offer the service you booked and threaten to charge you $2,000 if they did because they magically all of a sudden don't take your insurance anymore, but the call center confirms they do.... Absolutely ridiculous. The entire staff needs serious retraining -- or replacement.

5/3/26 Unplanned ER visit HonorHealth Mountain Vista Medical…read moreCenter East Mesa. Background This is a New Hospital for HonorHealth having purchased it from its previous owner's out of bankruptcy. This purchase and their buying Cigna's East valley EverNorth Care locations allowed them to expand their operations from the West Valley and Scottsdale into the East valley. For me as a Cigna patient for four decades it has turned out to be a great healthcare benefit. Facility 5/5 HonorHealth has made some branding changes since my last visit a few years ago but my exposure to the hospital has been limited to the ER during this visit. Office5/5+ The ER was well staffed during the day shift and my wait time was significantly less that the Banner Baywood I normally utilized. Service 5/5+ After intake Triage, I was moved to an individual room within the ER department. Typical as shown in the picture. After pulling my records directly from my HonorHealth superstition springs PCPs office, the ER Physician ordered a number of tests both labs and CT. A team of ER technicians and nurses came in to do their part of my care. I was extremely impressed with their bedside manner and professionalism. I was regularly updated on status and provided hydration throughout. Overall experience 5/5++ I was extremely impressed with how HonorHealth's ER managed my treatment and visit. Based in my records and care management transition from Cigna to HonorHealth and the MyChart app has translated to better outcomes for my health care needs. Be well my friends-SYOY!

I took my son to the ER today. First, staff were kind. He was tested for what needed o be tested…read morefor and diagnosed. No staff issues. My issue is that we were move to multiple different chairs in different room. Initially in our own room, then to another private room with a chair, then to a lobby area with other patients where we all sat in a row with arms touching, then back to a private room with a chair, then discharged. My son was hurting and so sick. The lady next to us was puking from the methadone she received. She was in the ER the night before and back. They were working on checking her in for surgery. I know because I was sitting by here. No privacy of medical information. I also got her pile splatter on my arm. My son had managed to fall asleep in the chair. He has leaned over his arm that had an IV with fluids dripping and started bleeding. When they pulled us back to the last room we were told he had influenza B. I said, so the lady going into surgery was just exposed? And he is hurting. Exposure and health info privacy act violation. The hospital said that all Honor Health hospitals are this way.

We go to the Mesa Sun Life Health and it has been fantastic. Dr. Rapanan and Dr. Haines are great -…read morethey listen and have been very helpful. The office and nursing staff are friendly and welcoming. I love that the pharmacy and labs are all in one place. Easy check in appointments - the patient portal is stellar. If I could give 10 stars, I would. I highly recommend this facility. Anita Jones Daniel Jones

Been trying to reach my husband's practitioner here for over a week. They keep you on hold forever,…read moreand then call goes to a call center. She NEVER calls back. My husband has tried to call her on numerous occasions with the same result. Horrible communication. Want to see a doctor, go elsewhere. Here they apparently only care about you if they get paid to talk to you! So much for the Hippocratic Oath. We will be switching to a different doctor.

Very pleasant front office ladies, professional and friendly. PA Jocelyn was a pleasure to meet…read morewith. Broke down all tests and results into easy to understand terms, and was extremely helpful with answering all my questions. Never felt rushed or that I was an inconvenience.

Scheduling appointments for anything is a chore and forget about trying to get ahd of anybody in…read moretheir office if you have any questions. Once you finally get there it's fine. I literally timed an appt once for a check up and was in the room for 30 minutes. Once the doctor cam in he was there for less than 2 minutes. Idk maybe that's enough.

I hate going to the Dr. In fact I'm their worst critic honestly. Having worked in the healthcare…read moreindustry for 14 years I literally hate the Dr. Office and have to be on my deathbed before I go to one. The day before Thanksgiving I had run 2 turkey trotts with my kids (6 large laps, multiple miles) of an early morning in the freezing cold. I immediately had a cough.. which turned into a cold.. which turned into wheezing and shortness of breath... which turned into 4 sleepless nights and the feeling of suffocating while still alive# :( Talk about a nightmare. I pray to God I never die suffocating. The worst feeling ever! I went to Fast Med and they got me right in. They took it seriously that I couldnt breath and they stabalized me within 15 to 20 minutes of my visit. They were quick to get my vitals. The doc came in (Dr. Claire) she was so gentle and sweet but straight to the point. My kind of gal... No bullshit she handled business but most Dr.'s these days are what i like to call Rx happy and that means they like to write scripts and send patients packing. This is how they get patients in and out but most of the time the drugs they are prescribing arent the right drugs because they didnt spend enough time asking the right kind of questions to get to the real diagnosis and then youre back in the office again before you know it with worse side effects than what you originally came down with. Silliness. Dr. Claire knew what she was doing I could sense she cared and i wasn't just a random number patient she had seen over the Thanksgiving holiday. She didnt just send me packing with drugs she administered breathing treatments (plural). She checked my vitals in between and sent me home feeling 10,000% better with the right medications for follow up care and she told me the right way to administer and made sure i knew what each med was going to do for me to get well again. I was so exhausted from trying to breathe normal for 4 days and now I'm breeyhing again and im ready for a nap and I know it'll be the best sleep ive had in a weeks time thanks to dr. Claire and her staff. Ive been to other Dr. And Urgent Cares across the valley... This one hands down was the best ive ever experienced.

I called to this location to ask if an appointment or other requirement was needed to go in for a…read morejob-related test. As soon as the person answered, she, Sha'ron, said one moment, placed me on hold and never came back. I was on hold for over 30 minutes.

We found Dr Stacey Mickey after moving to Arizona 2 years ago. She's our family doctor now and we…read moreare so happy we found her. She's friendly, knowledge and takes her time. Nicole in scheduling is amazing too! Great officethanks so much!!

Dr. Mickey is amazing! I've been seeing her for almost 4 years now and she has been great. Always…read moretakes the time to listen to my concerns and answers all of my questions. She is very knowledgeable and makes you feel right at home!

it would be a five were it possible to call my clinic or my practitioner direct. i like my…read morepractitioner very much, and she never makes me feel like she's rushing me. the offices are clean, bright and very comfortable. everything i've ever requested, or that my practitioner has wanted for me, has been taken care of efficiently and promptly.

I'm writing from my Tucson experience. I was a client of theirs for more than two years. I used two…read moredifferent locations and finally had to leave. Their call center method is not good. You will not get a callback for 12 days. While they hire lovely nurse practitioners it is not enough. When they initially opened, they were very good. I don't know if they have gone downhill because CVS bought them, but I have changed to ArchWell and I am very happy

Dr Stein and the medical staff were great. The admin and their system is where things seem to break…read moredown. They changed my first name to a letter. Literally. They claim they can't list me by my actual first name, because it's abbreviated on my insurance card. My insurance knows it's abbreviated and they have my full legal name. And even if their system is that complicated, there's no preferred name option? Really? So they will refer to me as a single letter instead of my actual name. I've never run into this problem before at a medical provider office and I've been to many using the same insurance card. Imagine being taken back to have a procedure done under anesthesia and the assistant you've never met tries to greet you but doesn't know what to call you because your name is missing on your paperwork, and it's just a letter. Imagine they try to call your driver back after you're done, and they don't know what to announce. Imagine you get texts after your procedure, referring to you as a single letter instead of your first name. That's exactly what happened, and I was really surprised. It's poor customer service. It creates confusion and discomfort when you're already in a vulnerable position. I work at a medical office and I can't imagine treating a patient like that. It's such a basic standard to call people by their name. I let the office know my concern and they said they can't do anything about it. I'll go elsewhere next time.

Tried to bill me for service after procedure, called the billing service, after them checking on…read moreit said it was a mistake. This was in March of 2025. It is now Sept. And got a call from a collection agency and they are trying to collect the amount. Call doctor office back and told them and they said they would have someone investigate it and get back to me. Looks like I might have to file a complaint with the AZ attorney general office that they are trying to extort money from me. My insurance company said that I do not own them anything. Stay away from them unless you want trouble.