Most unorganized and unprofessional gymnastics ever! Do not send your kids there if u care about their safety.
My daughter got hurt a month ago on her first tiny tumble class there, they promised two coaches on her trial class, but the main coach was missing on her first class. A very young assistant coach had to watch 8 little kids all by herself, she didn't even notice my daughter fall from the bar and twist her neck.She was crying so bad , I had to run in there to tell the assistant what just happened. Can't believe she started to cry immediately when I question her why she was the only one there! She said the main coach was sick that's why they made her to coach the whole class all by herself, which was not meet the standards and not safe at all. I requested to cancel my daughter's class and refund. The next evening their director (Joseph) called me and promised we will get our money back soon. But a month later we still didn't get anything.
During the past month, I called their front dest 6 times, texted Joseph 2 times, and emailed the owner Marisa 2 times, still nothing!
We all know that keep a business going on nowadays is not easy, writing this whole thing here is also not what I wanted to do, but their reaction to customers is just too irresponsible and disappointing. read more