I've been a patient at this oral surgery office in the past and received good care on one occasion,…read moreso I returned with a sense of trust. Unfortunately, my recent experience made it very clear that this office does not truly accommodate emergencies--despite advertising that they do. I was facing a legitimate dental emergency, had already been evaluated by three separate dentists, and was told unequivocally that the tooth required extraction. I explained that I now live three hours away and asked for a reasonable accommodation--an early consult with the possibility of treatment later the same day. This is a standard, patient-centered approach in many practices, especially when clinical documentation already exists. They refused outright, insisting on a consult-only visit and requiring me to return on a different day. There was no flexibility, no clinical judgment applied to the situation, and frankly, no consideration for the burden placed on the patient. Let me be very clear: this is not an "emergency" oral surgery office. It is a routine, by-the-book practice that does not deviate from protocol under any circumstance. If your needs are straightforward and you don't require any accommodation, you may have an acceptable experience. But if you are in pain, time-sensitive, or need a provider willing to exercise discretion and compassion--you will not find it here. As a nurse with 38 years of experience, I have spent my career going above and beyond for patients, especially in urgent situations. That level of care should not be the exception--it should be the standard. When a medical office markets itself as providing emergency services but refuses to act accordingly, that's not just disappointing--it's misleading. Choose your provider carefully. When you're in a true emergency, this is not the place you want to rely on.

Hands down the best experience I have ever had! I am a person who hates going to the dentist, but…read morethe staff are the friendliest and kindest people. And the doctor is so gentle and walks you through everything before doing anything. I had close to zero pain throughout my whole procedure. If you want a good experience, do not hesitate to come down to Bixby Knolls Oral Surgery.

Went to dr malek for gum grafting I had been putting off for a few years. He was patient with me,…read morewhen the anesthesia he initially gave me didn't work he injected more and we patiently waited, didn't feel like he rushed at all even though I'm the one who needed breaks more than anything. Work came out great, he is a sculptor at gum grafting. A patient man.

Excellent job on implants, very professional, and very patient, Iam very happy with my treatment,…read moretop quality. I will recommend Dr. Malekzadeh 100 %.

I was referred to Dr. Adamous for a consultation regarding an impacted tooth extraction. The…read moreconsultation was timely, smooth, and informative. I decided to schedule the procedure and I was very pleased to be scheduled in pretty quickly. They have the option of super early appts (7am) which was really great for my schedule. The morning of the procedure everything went as planned with no delays. I was prescribed pain meds and he called me that same day in the late evening to check in and see how I was doing. I missed the call but I appreciated the message. I had some concerns about some pain I was feeling several days after and I was able to email in some pictures for him to take a look at and see if things looked normal. I was relieved to hear back and I was able to get a refill for meds. All in all the experience was very pleasant and I can see why this location has so many 5 stars. I was very happy it was in network too!

I want to share my experience, because im very grateful for Dr Adamous and his staff. I been…read moresuffering from severe anxiety for about a month in general. I had to schedule my cyst removal as an emergency since it was already causing me swelling. I was having panick attacks during starting my procedure. Dr took him time to make sure I felt comfortable and answer all my concerns and questions. It pushed him to be late fir his next apt. When it was time for the IV placement, he didn't pressure me and gave me a moment to just relax and his assistant was very caring. She helped me with breathing exercises to help me relax before the procedure. Finally the Dr came in and started chatting with me to ease my anxiety and once he placed the IV I didn't feel it much and was finally very calm, the procedure went by really quick and next thing I was done. Thank you again for taking your time with me and your patience. Im sorry for being that hard patient. But im so grateful it is over and now recovering

10/10 Great customer service! Always pleased with my visits! Thayer always answer all my questions…read moreand I leave with no doubts.

10/10 My dad had an…read moreappointment for teeth removal and the surgery went smooth. The staff were nice and helpful even after some mishaps happened and we had to walk back in. All around a nice place and nice staff

I have been going to this dental office for many years, and I highly recommend it. Dr. "D" is great…read morein that she strives to take care of people's teeth instead of "yanking" them out. She and her staff are very kind, and they really know what they're doing. And in addition to all of that, they are really fun!

Dr. Denette has away been professional she is direct and to the point. She explains what she is…read moregoing to accomplish. And gets it done!

Came in twice as a first time patient, and both experiences were great. From the start, I was…read moretreated with respect and felt welcomed by both the front staff and the technician. During my first visit, they used advanced technology to examine my teeth, which made the experience much more comfortable compared to past dental visits. Because I needed more extensive care due to my lack of flossing, I had to schedule a separate appointment for a deep cleaning. That experience also went really well. The dentist was warm, reassuring, talked me through the process, and truly got down and dirty with my plaque haha. Overall, I felt cared for and comfortable throughout the process. I'll definitely continue coming back.

I'm 70 years old ...Been to a lot of different dental offices and doctors…read more This is the best by far Dr. LaPham and his staff is excellent, efficient, and very professional. I get nothing but compliments on my teeth and my gum problems are finally under control because of their knowledge and experienced staff. Dre'

I want to say thank you so very much Dr. Shawn, and his wonderful staff, for the great job they all…read moredid on my dental work. The secretary's are very professional at there job. Very easy to relate with. The dental assistants make you feel relaxed. They go over everything they do , with you to make you feel comfortable. Then there's Dr. Shawn, what a professional at his job. I'm a 62 year old man, and the biggest baby when it comes to dental work. It took me a few years to build up the nerves just to go see the dentist. After 6 implants, I kick myself for not coming sooner. It was so easy and painless. Dr. Shawn went over everything in detail, we made a plan , and he did the work. I can finally eat on my right side. Man, the quality of my eating life is back. THANKS VERY MUCH TO YOU DR. SHAWN AND YOUR GREAT STAFF GETTING ME THROUGH THIS . I LOVE MY TEETH .

This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

Staff and Providers are always easy to talk to when coordinating care. I have been coming to the…read moreLong Beach location for years with the family and just recently also started visiting their Alamitos location.

I cannot recommend this dentist office and staff enough. They have been so patient, kind,…read morecommunicative and understanding of all of my dental fears. I can confidently say it's one of the best healthcare experiences I've had. I came in for a cleaning and a filling, and as someone who's always had dental anxiety, I was honestly nervous going in. But the entire team completely changed that for me. They are incredibly friendly, patient, and genuinely take the time to make you feel comfortable--never rushed, never judged. They explained everything in a way that was easy to understand and checked in throughout the procedure, which made a huge difference. For the first time, I can say my dental fears are basically gone. If you're someone who dreads going to the dentist, this is absolutely the place to go.

Dr. Rassouli is a very kind and friendly dentist. He is very knowledgeable and caring towards his…read morepatients. Overall great dentist, highly recommended!

Hands down the best Dentist in Long Beach! The front office manager(Marianna), doctor,(Dr…read more Rassouli), and hygienist (Kristin) are very communicative, efficient, thorough, trustworthy, organized, and knowledgable in their field! The lobby and the operatory space is also extremely clean and spotless thanks to the cleaning staff! Can't wait for my return!

I've been coming to this dentist for about two years now…read more Everyone I have encountered at the dentist office has been pleasant and friendly, from all the ladies in the front such as Denisse and Alejandra and all the techs, hygenists and doctors as well. There is free parking in the back of the building as well as free parking in the front of the office on the street for up to two hours. I will be referring all my friends and family to come here. Cheers to the Dentist of Bixby Knolls family!

Check your bills closely--this office is pocketing FALSE fees…read more I liked this place for their service, but they have repeatedly tried to overcharge us. Both my husband and I were asked to pay a $50 insurence "deposit" before standard cleanings. I have never been charged this so I contacted Delta Dental who explicitly confirmed to me that this is against their policy. Cleaning are always free - you should only pay deposits for other extra services after you get them. They also sneak in a $25 fluoride treatment without permission (which isn't covered by adult insurance). Fluoride is a treatment that legally requires patient permission. Even after explicitly declining it for my second visit and having it noted on my chart, they still billed me for it. Getting my refunds took weeks of annoying phone calls. On top of that, they never honored a promised $50 referral bonus, ghosting me whenever I brought it up. I won't be returning; a patient shouldn't have to constantly police their dentist's shady billing tactics.