So this place was my 5th attempt to deliver flowers to my mom for Mother's Day. I reside in Florida and decided to send flowers since I could not be up in NYC due to COVID. I was specifically looking for tulips since my mom was happy about the ones my cousin brought her a while ago.
After unsuccessfully ordering tulips from four other places, I found this place, which is in the same town as my parents. They do have a website but since I was having a difficult time with all other companies, I called here to make sure they have tulips available.
A woman named Jean answered the phone and was very nice. I asked several times if they have tulips in stock. She assured me each time I asked. She took down the address, both my phone number and my mother's phone number, when I would like it to be delivered, what I want to be written on the card, and my credit card information. I requested the flowers be sent on Mother's Day but if it is earlier, that is okay. I was told they could be delivered on Mother's Day without any additional fee. I was then told it would be $77. If my mom received tulips, on time, then the price does not matter.
The flowers arrived the day before Mother's Day. Fine. As you can see in the picture, this are definitely NOT tulips. In fact, they look like weeds. I cannot begin to describe how pissed I was. My mom did not care because it is the thought and she was surprised. I am not sure how they received high star reviews because this was a really negative delivery. If I just ordered on the website without calling and this happened (even though it should not happen anywhere), that would be one thing. But I called. I asked several times. I provided my phone number so she could have called me when/if she realized they did not have tulips. read more