Fantastic staff, ready to help determine the right products for my specific need. I purchased a…read morereplacement mechanism for our sleeper sofa which was a great choice. There was an adjustment that was needed, and they sent a crew out that same day to make the adjustment. Great products and even better service.

My wife and I purchased many items from Factory Direct for our new house. The Manager, James, was…read morenice enough to order a replacement for a Bird lamp for us. The original lamp developed two cracks near the base of the lamp. Thanks again for your correcting this problem.

What a great store! We needed to replace the couch and loveseat in our condo, and needed to do it…read morequickly, as we had renters in two weeks. Kenneth, the owner, spent an hour with us, helping us to pick out the new furniture, along with the fabric. You could really tell how proud he was of his product, which he has made in his own factory. Four days after ordering, the furniture was ready, and it was delivered the next day. Kenneth and his nephew even delivered it themselves. The workmanship is great, and both pieces were reasonably priced and are super comfortable! You will be impressed with the both quality and comfort. But the SERVICE... Wow!!! It's unheard of in this day and age. King's will be our first stop for anything furniture related in the future.

Personally I didn't like how the store was set up. You walked in the front door and big ole stairs…read morewere right there. No sense of direction or anyone around to help you. I was there all of 10 minutes. Felt like the snowbirds got more help than me. Not many items in there and what was there was overly expensive. Yes Destin is a tourist town and caters to ppl with money. I definitely don't recommend going especially if you want to be snubbed.

Oh how we would have loved to given a 5 star review. Things started out very nicely with our…read moredealings with Hanks. Eric was very helpful during the process. We picked out some exciting furnishings for our new home and things seemed great. We went in to Hanks right before they closed to the public to set the date for delivery and pay the balance due.. We asked if we could take home any of our furniture and was told that besides the kitchen table and chairs, that everything else was in the warehouse. Now to our delivery date. The furniture all arrived and we loved how everything looked in our new home!!! We noticed a couple dings on the beautiful coffee table and took photos. My husband stopped by Hanks yesterday to pick up another 2 chairs and noticed the coffee table we had seen in the showroom was no longer there? We then discovered it was a floor model that was delivered, not a brand new table!!! How disappointing we were to discover this! At the time we placed our order, February 29th, we were told all items would be brand new coming from the warehouse in Arkansas, with the exception of the kitchen table set that was a floor model. Our sales person, Eric, marked the table sold so no one could purchase it. At no time did he mention nor mark the coffee table as sold or tell us the one in the show room would be delivered to our home. My husband called the store today to speak with Eric and he was off today, so ended up speaking with the assistant manager Jan. Actually spoke to her a couple times. She claimed that the table had only been in the shop a couple weeks and that they buy items from this furniture line in bulk, not special order? The only problem is we have a photo of this table from Feb 29. She said if we didn't want the table we could return it and she would try and find us a new one. Okay, so we are suppossed to go rent a large enough truck and find a few people to lift it and put into the truck. So much for great customer service!!! My husband told her what she needs to do is order a new table and deliver it to our house and pick up the used show room model they switched on us. I hate to call this a "bait and switch", but sure seems like it. Jan had told my husband that Eric would be in shortly and she would have him call us. Eric called my husband 4 hours later and said, "I heard we had some problems". As my husband was explaining how disappointed we were with what happened, Eric hung up on my husband. It took Eric over 15 minutes to call my husband back, I wonder why? Pretty obvious he was trying to get his story/explanation planned before calling us back. This whole experience has been awful and just want to warn everyone, be on your guard!!! Hanks feels much more like a used car dealer than a repuable furniture company!!! UPDATE: Alec, the general manager stepped in and made things right. He single handedly restored our faith in Hank's. I appreciate a company that listens to customer feedback. I'm thrilled with this outcome because we love Hank's Furniture and had other pieces we wanted to purchase.

Place an order for a Living room set in March 2026 and they offered to upgrade it with a different…read morecolor and that it would take 3 to 4 months, Well, beware before you agree to that because it's now August and I am still waiting and story keeps changing to maybe by October 2026. Please, just shop somewhere else!!

Missy provided outstanding customer service and has incredible taste that helped me make furniture…read morechoices. The choices at Shorehouse are amazing for lamps, pull out wall beds and original art! I have already recommended Missy to real estate agents in the area.

Hands down best experience! We legitimately went to every single furniture store within a 25 mile…read moredistance from our condo. The Shore House was on our list but last because we thought it may be pricey. Exhausted but ready to finally find furniture we walked in. Jennifer is amazing and knowledgeable, ask for her!!!! We were shocked with the amount of choices and the size of the place! The prices were less expensive than the other 24 places we went to for the SAME FURNITURE! We stopped everywhere (Ashley, Lindsey's, Rooms to Go, Hanks, Fowhand, S&S, Salty Mermaid, Home Goods, Factory Direct, The Beach House) and hands down this had the best prices! Everyplace told us 5-7 weeks delivery. The Shore House you buy off the floor, choices change daily and inventory is amazing! What you see if what you get. Furniture is high quality and unique. Great coastal decor and colors. The Adirondack furniture choices and prices are the best in all of PC and PCB. We bought our queen size sleeper sofa, outdoor furniture, free standing 7ft mirror and rug all in one stop! Highly recommend and won't go anyplace else! Delivery is cheap and FAST!!! Get it the same week!

I'm not big into writing reviews but I felt this review is needed and will help someone out there…read morelooking to buy furniture. La Place will definitely be my go to place once our house is built. Their customer service rocks! I worked with Ari who was my salesman. I bought some furniture and discovered a minor blemish. I received a discount and went ahead and bought the furniture. A few days later Ari called me to check the furniture to make sure the blemish didn't increase in Size. It actually did and Ari offered me a refund for the chairs that had the stain grow. First of all he didn't have to offer that to me. But in doing so, I know he's a sales person that puts the customer first! We 100% recommend seeing Ari at La Place in Destin of you are looking to upgrade the furniture in your home or short term rental. Hope this helps you out.

We bought patio furniture at the Destin store for our beach house and love it…read more Customer service was great and so easy to deal with. Will definitely trade with them again.

Such a find of a store. Our experience was inspiring and illuminating!…read more So far we've purchased a number of items here and are loving them. - decorative seashell bowls - seashell napkin rings for formal hosting - a floor lamp - pillows featuring the painted canvas prints by Laura Park I'm eyeballing a lot more. In time!!! They have a fabulous, wide array of light fixtures from a huge variety of manufacturers. I'm so ecstatic to find a place with such a variety of fixtures I'd otherwise never discover. Our (new) home has some busted fixtures I need to replace which drew me here but their other pieces as mentioned grabbed us. We'll be back. I have a number of (broken) light fixtures requiring replacement and this will be my source of inspiration and go to for replacement!

Building a new home is full of decisions, but choosing Emily Fussell at Lightning Etc. to help with…read morelighting was one of the easiest -- and best -- choices I made! From the very beginning, Emily brought not only her deep knowledge of lighting design, but also an incredible eye for style. She listened closely to what I envisioned and somehow made every room feel both elevated and exactly like me. Every fixture she recommended was spot-on -- functional, beautiful, and perfectly suited to the space. They say, "People with great taste usually have a great lighting designer." If that's true, then I hit the jackpot with Emily! Her expertise, patience, and creativity made a huge difference in the final look of my home. Can't recommend her highly enough -- if you want your new home to shine, Emily's the one to call!

Loved the outdoor candles I purchased online. They smell fantastic! My order arrived beautifully…read morepackaged with a thoughtful handwritten note. Unfortunately, one candle arrived chipped (not their fault!). Customer service was incredible - they promptly sent a replacement with another kind note. Highly recommend!

Beautiful furnishings, extremely knowledgeable designers and sales people. They carry very…read morehigh-quality items and are helpful with all of your design decisions.

Can't say enough about Lovelace, they are amazing! We built our beach home with some ideas for…read moredesign, they took the ideas and turned them into a dream. Thank you for everything!

Great interior designers, recently voted the best. Family owned business, excellent customer…read moreservice.