They will call cps if you miss a visit with them and they won't call you to tell you anything…read more Shame on you Cheryl Sanborn for involving the government in my families life. Avoid at all costs

Dr. Eckels has been a lifesaver for me! He always asks me questions about my life and how school is…read moregoing. I'm 20 years old and I wish I could keep seeing him forever! I highly recommend Dr.Eckels!

Kids First is an amazing pediatrics clinic. I love the ease of making appointments and their…read moreability to get me in quickly for my sick kiddos. Many times they can get me in before I would have enough time to drive to the clinic. All of the staff are friendly and I enjoy each visit.

Love the Doctors, hate the staff. Really miss Doc Conger. Great doctor and office. Now not so…read moremuch. The staff is rude and does not want to deal with you. Called and told to use the portal. If you leave a message they do not call back. Waited three days before I had to call again. Have screwed up a prescription and when I called they fixed it but did not call me back to let me know. Have had two appointments cancelled over Thanksgiving break. One I can understand but two seems like the scheduled but then cancelled to take Thanksgiving off. Called to complain and set up new one and the staff hung up on me. Called and left a message for the office manager. She called back to say she reviewed the call and unfortunately the doctors are human and things come up. She explained that what I thought was not the case and pretty much ignored my concerns and opinion.

We have been going to this office for a few years now. We have had a wonderful experience…read more They helped me navigate my daughter's food allergy and they continue to be responsive and helpful.

We absolutely adore Dr. butler and her team. We even moved from Argyle to Trophy Club and still…read moremake the drive because it's so worth it. She is informative and educates but is never pushy. They are always super helpful and responsive which is so reassuring as a first time mom. Excellent Dr and team.

Childrens is a fun company to work for. The attitudes in the office are always happy and cheerful…read more The children are blessings and a joy to work with!

The office staff is wonderful at this location. Always willing to go above and beyond to take care…read moreof the patients under their care and the nurses they employ. I highly recommend this company.

My daughter came in for her yearly visit and they were going to do a blood draw. That shouldn't…read moreeven take five minutes. They ended up having to leave and reschedule for today because of the unbelievable disorganization. My wife just let me know that they got there ahead of their appointment time and two other families who arrived after them were being seen before them. The incompetence and lack of real customer service is very glaring. We will be looking for a new clinic after this mess. Save the time and frustration and go elsewhere

They made a mistake and tried to give me the wrong child's test results. When I stopped them and…read moretold them they had the wrong child, they became irrate with me. I have been going to this practice for years and this is the second time this has happened, right down to the shocking, angry reaction from them. I used to like this practice, but it has gone so far downhill. I no longer trust them. I realize now that due to the fact that a test result that I was given several months ago completely made no sense for my child, this has likely happened on multiple occasions. I no longer trust them for my child's care. I do not recommend this practice. Medical mistake like this can have catastrophic consequences.

Love Dr Dhoot! We have been going to him since our baby boy was 1 week old. Friendly receptionist,…read moregreat nurses, and very kind. Always feel at ease going into the office. Thankful for this practice!

These are the best pediatricians in Flower Mound! My son has been going to Dr. Dhoot since he was…read moretwo weeks old, about 15 years ago. Dr. Dhoot is the most kind, most gentle, most understanding, and most thorough doctor I know. My son loves Dr. Dhoot. We have seen the other two doctors as well and are both excellent. I would recommend this practice to anyone and I have.

Staff is rude and will cancel your appointment if you're even a minute late. I'm gonna have to wait…read morea total of 2 months just to found out the results of an ultrasound.

TERRIBLE!!! Called 5 times today and after waiting 20+min each time the call disconnected. Extreme…read morewaste of time

I'm not even sure where to begin with this review! As a teenager I was a patient of Debra Naylor…read moreand eventually when I had children they became patients of hers as well. Throughout the years we have always had a terrific experience with her and the office! - They're usually right on time, I've never had to wait in the waiting room very long. There's also plenty of toys and fish tanks to keep the kiddos entertained. I also love that they have a sick room and a well room! - The front desk staff are very friendly and helpful. They always remember my children and go above and beyond to assist me with whatever I need. - The nurses are amazing! They're great with children and they're always fast and speedy with unpleasant procedures. Anytime my children have had to get blood drawn, a flu swab, shots or catheters they've always been gentle and speedy, causing minimal pain while getting the job done as quick as possible. They're just absolutely great with children! - Debra Naylor is the primary physician for my children and they love her! She has a way with kids and finds a way to make their check ups fun for them. Throughout the years my children have seen every physician/PA/NP at least once when sick and Dr.Naylor has not been available and it's always been a positive experience. They listen to what I have to say and always take my concerns seriously. They're also incredibly thorough and leave no stone unturned when trying to figure out what's wrong with the kiddos. - Anytime I've called their office to leave a question for a nurse and/or doctor they've always gotten back to me quickly. I can be a bit of helicopter mom and admit that I've called them with some pretty silly questions but they always take me seriously and get back to me as soon as they can. - Anytime one of my kids has fallen ill they always work with me to get them seen immediately even if they close in ten minutes. 18 and Under is just an overall wonderful practice! They've taken care of my babies since they were born and I don't plan on going anywhere anytime soon.

I have three kids that have been seeing her since birth. We just moved and are having to find a new…read morepediatrician but we will definitely miss her she's been awesome!

On some days they are great . But this last trip it was awful. I broke my ankle at work and my boss…read moretook me to the ER. The Dr comes in yanks my sock off my foot sending me into a crying fit, they took X-rays looked at me and said " just a bad Sprain here is some crutches, ace wrap and you can go " called my workers comp people and they send me to another Dr and my ankle was broken in 2 places.

Micheal DeSandro PA Supplied me absolutely terrible service! I went to the ER with extreme back and…read moreleg pain. The ER doctor didn't even listen to me when I described my pain. His professional opinion was to hang from a bar like a monkey to stretch out my spine and take a hot shower. He gave me one pain pill and a prescription. When I asked if we could do an X-ray or MRI, he said no because "nothing is broken." Fast forward One weeks to a real doctor, and they found two masses--one on my spine and another on my kidney. I would have expected better treatment, especially since no one else was in the ER. Within 15 minutes, I was in and out, but they made sure to get payment before I could even step out of the ER. I've called the hospital several times to discuss the bill and my treatment, but no one will return my calls. I even contacted the Patient Advocate Department, and still, no response. The medical profession needs to do better. Listen to your patients. Don't just collect the co-pay and push them out the door. Filling a patient full of pain meds is not medical treatment! I also found the doctor on Facebook and sent him a message. He didn't show any compassion or even say sorry--just gave a thumbs up. So unprofessional! See Photo)