Had a freezer-not-working emergency over the weekend, messaged Atlas over Yelp. I got a response on…read moreSunday with a early morning follow up call to schedule an appt. Joe showed up by 10.30am Monday and was able to look over the fridge and advice me. Unfortunately I have to buy a new fridge but he was very honest, didn't try to stick me with random repair bills and told me upfront it wasn't worth my time & money. Great office support from Cheryl, who called me multiple times so I knew they were following up and hadn't forgotten my emergency! Thanks Joe & Cheryl.

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

Needed a new washer installed and High Tech Appliance Repair came through. Paul is awesome to work…read morewith--responsive, courteous, and showed up when he said he would. They didn't just install the washer and leave. Paul went the extra mile to make sure everything was set up properly and answered all my questions. Fast response times made the whole process painless. Price was great too. No surprises, no unnecessary upselling. Fair and straightforward. If you need appliance installation or repair work, call these guys and ask for Paul. Highly recommend and will be working with again!

Paul was fantastic. He charged a fair price and clearly explained everything that needed to be…read morefixed and why. In addition to working on my refrigerator, he also fixed by washing machine. I will absolutely be using him again and recommending him to others.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

Excellent company and owner. Had an issue with my refrigerator, he came out to fix it within a day…read more- ordered parts and returned a few days later only to find out the refrigerator would need to be replaced on closer inspection. Didn't charge for the second visit, didn't charge for the "return" of the parts he had ordered, and even offered extremely valuable consultation and ongoing support for free on what to purchase next (and what to avoid!). This guy knows what he's doing and I hope he's around as a resource to our community for many years!

This is the second time I have had Jimmy's Local Appliance Repair respond for an appliance repair…read moreduring this pandemic; first for my freezer and now for my washer. I couldn't be more pleased. He builds trust by offering great service, along with helpful advice, at a great price. He was on-time for both appointments. So glad I found a reliable, knowledgeable appliance service man!

Not satisfied with this company's business practices. However, they did come out to do a repair the…read moresame day (on a Sunday) so there is that to be said for their promptness.

Appliance Ace is a great company to work with. I needed to have our built in microwave repaired…read moreand called them. Got the owner, Joe on the line and he got the job done quick and professionally. He sent out Bill and Roman the following day and they had our microwave back up and running in no time. Really nice to see some people still take pride in offering quality work at reasonable prices. Will DEFINITELY call them again if I need anything else and wouldn't hesitate to recommend them. Thanks to Bill and Roman for a job well done.

My dishwasher is as good as new! Thank you Appliance Remedy!…read moreVery knowledgeable and responds quickly!

Called and left voicemail messages this past Tuesday (2/18/2025) and Wednesday (2/19/2025)…read more As of Friday, 2/21/2025, no response was provided by Robert.