All employees very responsive and concerned. Felt like I was in good hands. Seemed to have tons…read moreof experience. Very, very glad to have found them. They were recommended to me by a trustworthy installer of septic systems (Putz).

They installed a unit for me and did a great job. The install crew put drop cloths down to protect…read moremy floors while they worked and cleaned up when they were done. I am happy with the new unit. I recommend them to all my neighbors.

We called Lowes for a lead on air units. They sent us Aire Solutions for a quote. During the quote…read moreprocess, Brian, went over the information, looked at our old unit, and made recommendations. He did say that we would need insulation in the attic along with the new unit or it would overwork the unit, which we did completely agree with. He gave us a quote later that evening and was clear when he said that the quote was a full quote, regardless of what comes up. This by the way is nearly a $10k job, not something simple. He even said by going through their company lender and not Lowes we could save $1200. We were thrilled with the savings and set the appointment for the following Monday. Friday at 10:32am (I have a recording app for my phone to record all calls, but keep in mind Missouri is a one party consent state and yours might not be so look into that otherwise you must tell people they are being recorded), Brian called and said the team would really like to start at 6 to 6:30am due to the extra work of adding insulation. *key point of conversation, EXTRA work of adding insulation*. Monday comes and there is a full crew at my house working, however, by a little after noon (I have security cameras so I know where people were) there were about two people left on site. At 2pm, those two people were leaving and there was no insulation which was what the early appointment was for. I asked the guy, Sam, who apologized greatly and said that was not his crews responsibility but he would call the owner. Sam did seem to know what he was doing and what his assignment was and stayed until it was done. Fifteen minutes later, I had denied loan paperwork three times for an incomplete job and my husband was looking over the units. He found tons of damage on the outside unit that was installed that no one mentioned at all. By complete accident, both phones rang. My husbands was one person, mine was the owner. The owner is saying to me that the insulation was not complete because the blower was not available that day, remember as I said earlier that was the entire point of the crew saying they were starting early. I was not saying a word about the recorded conversation from Friday clearly stating that was the only reason the crew would be early because I did not want anyone knowing this conversation was recording also. At the exact same time, the other guy is telling my husband that the heat outside was why the insulation didn't get done. Two separate lies obviously because they are two completely different stories. Now comes rescheduling. Wednesday comes and when they finally arrive with the insulation and the new unit to replace the damaged one, the guy tells me there is old insulation in the attic on the ground and removal is not in the quote. Now remember back, Brian said the quote is the same NO MATTER WHAT COMES UP and has clearly seen the attic insulation there because he made the quote! Instead of arguing, I just tell him to work around it and leave it there. By this point, I desperately want these people out of my house and life. I have used Kelso Sales and Service in the past and this is what I get for not waiting on them! Their schedule was so full that they couldn't even get us a time to get to it. Now that this has happened, I understand why Kelso Sales and Service could not get to it and this place could. It is because Kelso Sales treats their customers with honesty and respect. I highly recommend calling Kelso Sales and Service and being patient. I will never make the mistake again of not doing that. I am not sure that it is all the owners fault, I think he needs to seriously rethink his salesman at minimum.

I used this service yesterday to have my wood burning stove inspected and cleaned. The gentleman…read morewere on time, professional, polite, honest and definitely knew what they were doing. I was extremely impressed and will continue as a customer. I highly recommend this company. Phenomenal!

Great cleaning & Inspection, on time. However, near IMPOSSIBLE to contact for follow up info,…read moreBill/Bid as promised. Promised info. in 24 hrs, took 3 days with incomplete info received. Not great for RE inspection contingency time constraints.

I've bought every appliance for two houses there. They have…read morethe best products, repairs, and installation Around.

Ordered on 2/15 and have not received my cooktop. Send several emails without responseread more

Week in Sept 2025 we had a well dug by WW Well drilling, father & son. They were professional,…read moreexperienced and helpful and I highly recommend them. Before them, I tried gonzalez well, leaving messages 5-10X times but he never even responded.

They lie about what is not included in their bid and hide it from you. They don't include the pump,…read morespigot, pump electrical, or running it to your house. They will overcharge for another 200 feet and ask for money on top. When you confront them, they don't care. They are so unprofessional and unethical as businesspeople. They are one giant scam of a company. Flynn Drilling Services is way cheaper, and there are no hidden fees!!! Bill from W W just lies and screws people over!! I highly recommend NOT using them! I would give them a negative-star review, but I had to click one, and they don't even deserve that.

John was AWESOME! He came out as soon as he could and went through the trouble shooting with me so…read morethat I would completely understand the issue. I had several, control box fried, wiring fried, pump fried not to mention it was wired with the wrong type of wire by the previous owners. It was about 8pm when he came out to the house. After the troubleshooting, he replaced the control box and there was still an issue which he tracked down to a bad wire under the house. Unfortunately, the house is on a concreate slab so we couldn't run a new wire that way. He told me to go ahead and run the wire myself so I could save some money that way. The next morning I dug a trench for the new wires from the house to the well, (no well house) and ran them in conduit out to the pump location. He had a root canal appointment in the morning so this gave me time to do it. John then came out (with and having a root canal the hour before) an tested the new wiring and it was good to go but the pump was for sure bad so we replaced the pump as well. 90ft deep to pump, took about an hour or so and he was done. Recommended a few replacement parts as well that I took him up on . I would follow his suggestion as you don't wanna have to do this again. This guy was great from the first moment on the phone to the end of the job. Extremely professional and even apologized to the wife about the mud we tracked in without me asking. Explained everything in detail so I knew what I was paying for. I had a bunch of questions for him lol. There are new pumps out there for 400-500$ or so but you get what you pay for. The one I went with was a little more expensive but worth it to keep from doing this again in the long run hopefully. He said he believed the pump had been struck by lightning and caused the failures and even mentioned turning it into insurance which never crossed my mind so we wouldn't have to pay all of it out of pocket. His labor charge is very fare for the work performed. Keep in mind, not a lot of people do this type of work around here anymore. He showed up ready to work and got right to it. Final opinion, I would DEFINTELY RECOMMEND SEMO WATER WELL & PUMP to anyone looking for fair pricing, quick response, and an honest guy that is trying to save you what he can to better his business. You will not be disappointed in him and his work! Brent, Cape Girardeau, MO 63701

John went above and beyond to make sure we were taken care of. Excellent service. Highly recommend!!read more

I called for a same day emergency, he showed up, and stayed well past dark to make sure I had my…read morewater back on. and when he told me how much I owed him I was even more grateful. he will definitely be the only plumber I ever call.

This company scammed me, purchased used can am from them , paid in full , they never registered it…read moreto my name and never sent me paperworks not returning calls or emails its been 6 months....still waiting...going through lawers

Bought a Seedoo here. Price was what they said it was. Paperwork was smooth and fast. Delivery was…read moreeasy. Sales staff was friendly! Recommend 10/10 for anyone looking to buy a new toy.