Really nice, super clean. Good hours! Good location. Writing…read moremore words, blah blah blah

I have used 3 storage units here when we were building our new home. We're down to one small 5' x…read more10' It's got temperature control as it's indoors. We're selling the items out of it as it doesn't work in the new modern house. The place is clean, has many available dolly's/carts to move in items and/or move out items. Units are nice. They also take a credit card and auto bill monthly. NOTE: Having rented storage units all over the country there are 2 things I don't like about storage units in general. 1). The lighting inside the units always sucks. Never lighting in the unit. With LED these days being so inexpensive add some lighting that's motion activated. 2.) Accessibility some locations limit your access time. You say can't get in after like 8:00 PM - Why? It's locked, it's pin accessed - they have security cameras, so why?

C J always goes the extra mile to make sure we get a storage space when we need it. He's always…read morevery responsive to any concerns we have. Great place to store your RV or boat!

Great place to store your vehicle! CJ is very helpful and accommodating. Highly recommend!!read more

This place is great. I've stored belongings here off and on for about four years and I would…read morerecommend it to anyone. Gene is a standup guy and an even better property manager. I will be recommending this place to anyone looking for storage!

This review is for the recently built U-Haul "Drive-in Storage Center," on Dimond Blvd…read more It's pretty Snazzy! Something to be experienced for sure. You park in a garage and get to unload/load your goodies in warmth. They have a spot for unwanted items. Many items we left were taken immediately, people seem to be grateful. 5x10 units run about $169/month. Their largest unit is a 10x10, but beware, some of the 10x10 doors are small...which for us, defeated the purpose of renting a unit that large. This U-Haul location has multiple levels with elevators and carts available to use. All workers encountered were helpful and hardworking. The place was always being cleaned and looked after. Cameras everywhere.

We rent a truck for our Dog Show setup 2 times a year. U-HAUL texted me saying there was a problem…read morewith my pickup time at the Old Seward location that was not possible. I asked them to check around and find me another truck. We have the Service HS student Football Team load and unload our Dog Show equipment. I made the reservation 2 mos in advance and can't let them down. Customer Service went to work and found a 26' truck here. I actually like the fact they are a new 8 month new U-Haul facility in town with newer trucks. New arrangements made, I was happy and it was ready for my pickup the next day when they switched my reservation to here from Old Seward. I actually liked their location better. The Dog Show and Football Team's loading and unloading went off on time and without a hitch thanks to U-Hauls Customer Service.

Dear Royal Alaskan Mover Friends,…read more THANK YOU!!! A week ago you all delivered our things from the starting point of Fairbanks to Jemez Pueblo....It has been a long haul for all of us in various ways. It feels amazing to have our things! Also, we are unpacked! AND, also it feels kinda miraculous that even the most fragile items were not broken through our changing situation, minus temps, snow, wind, mechanical issues, and pandemic... A HUGE THANK YOU, again! And, it is always a pleasure to talk with each member of your team. You all have a great spirit, and, we especially appreciate that. Please pass on our thanks to the best-ever packers in Fairbanks to driver and the unloaders here who were also fantastic. Blessings on you, please keep safe and healthy also, J and J PS This is the 4th time we have returned to you for a move inside-outside, repeat. Who knows, we hope Alaska isn't done with us yet.

Nothing but praise for Royal Alaskan Movers - great staff from top to bottom. Everybody was…read morewonderful. Highly recommended.

This is easily the most beautiful landfill out there. But it's kind of confusing driving in your…read morefirst time you have to be careful to read all the signs to be in the right lane. I did get over charged so that wasn't cool. They ask a weird question if the trash you have is the size of a washing machine. It's just a hard thing to quantify for me. If you're there for recycling say cardboard and paper though, just let them know since it should be free.

This is a great example of disposal. All the recycle bins whether it's electronic, waste oil, or…read morealuminum cans are readily available and easy to use. It is a great value and discounted for military members. You can even get a great view of bald eagles on the way !!

I've been renting here for about two years now. It's been an average experience that just dropped…read moreto poor. Going back a little, I called in my usual monthly payment back in October. After finalizing my October payment, I asked the man about the deadline for my next payment. He said I was 'good until December'. I asked him about November, and he said I made enough payments to cover November, so I was 'good until December'. But now I'm confused because I'm here calling in my payment for December as per what the man said in October, but this other guy's talking to me about a $70 late fee. $20 for the first few days then another $50 after. Apparently they sent two letters, but the first letter must've gotten lost in the mail as I never got it. However, I got the second letter today saying I owe for November, and that the late fee was $70 and if I didn't pay immediately, they would move forward with 'remedies available to them'. I asked the staff member if I could speak to his manager, but apparently the manager doesn't usually hang around on site. How convenient. This is the first time I've been this late on a payment, and it's because of bad information that their staff member gave me. Instead of correcting their mistake, they're expecting me to pay for their staff members' incompetence and holding my property until I pay for their mistake. The staff member on the phone was quick to point out it wasn't him, but another staff member. It's really disgusting how they don't hold any kind of accountability for the errors of their staff members, and still expect customers to pay for THEIR mistakes. I'm cringing to think how quick he distanced himself from his co-worker, trying to cover his own @$$. He kept bringing up some other lady who didn't want to pay her storage, as if trying to equate me to her. So I cut his @$$ off and told him "I don't know who she is, and she's got nothing to do with me. I'm calling about my situation and the fact that your staff member put me in this predicament with no manager for me to speak to". Now I'm thinking to just get my property out of there and move over to the new U-Haul storage facility right around the corner. I don't care if they cost a little more. These guys boast being 'affordable', but after two years with them I'm not impressed. Especially when it would snow in, and I can't even drive to the back to my storage unit. They have low rates but you get what you pay for so caveat emptor. My suggestion, avoid these clowns.

They seem to keep the place nice and free of trash and water. Access is 24 hours 7 days a week.read more

This is just the go to for self moving. I've used them in moving around town in Charleston, SC to…read moremoving to from SC to Virginia, then to Maryland, back to South Carolina, then to Jacksonville, Florida then after we shipped everything to Alaska a couple times moving from our condo to a rental while building our house ... U-Haul is always there for us. Garment boxes, packing boxes, lamp boxes, packing tape and bubble pack, hand trucks and blankets they literally have everything you need. Rented pull behind trailers to their largest truck and every size in between. A couple times when they've run out of the size truck you want, they give you an alternate usually bigger for the same price. So you get reliable self-moving at a reasonable price and great service.