We are very happy they have this new location in St. George as we bought a hot tub from their Salt…read moreLake City location four years ago for our St. George home. The employees were helpful and friendly. The filters we needed were supplied and even on sale.

We first went into Arctic Spas in St. George to check out the different spas as we were having our…read morehome built nearby. Mark was the first to help us out. He was very friendly and knowledgeable about all the spas they offer. We visited the store several more times over the next few months before deciding on the Summit. We discovered that Arctic Spas has the best selection of salt water spas in the area. The set up went very smoothly and we are enjoying our new spa very much! Thank you Mark and Melissa for your help and expertise!

Good Times Pool and Spa has been the best pool servicer I've worked with! Their service is quick…read moreand thorough, communication is always timely and professional. I've recommended them to all my friends and family. Best of all my pool is always CHERRY, and never overly chemicalized (if that's a word).

Good Times Pools takes care of the indoor pool and spa for our HOA and they do such a great job. We…read morehave a lot of short term renters and our hot tub takes quite a bit of abuse, but Frank and his crew keep it up and running and clean. I like the fact that I get pictures sent to me via text after every cleaning so I know that it's done and looking good!

We always have friendly service and a quick response time with Tropical Spa…read more We love our bullfrog spa!

The product (Hydropool) seems great in our first month of use... but the vendor's "service" in the…read moreentire transaction has been quite disappointing... delays, unreturned calls, damaged product (gouged finish along top of one end of the spa finish), incomplete installation (not enough screws for cover snaps, which I installed myself), and still waiting on cover lift/shelf to be installed. (Fortunately, I have a good back... for now.) There was no orientation for new owners, although, upon my second request, I was sent a Drive copy of the manufacture's owner's manual, which has been very helpful, as has Todd at Red Rock's Spa in Hurricane.

Friendly staff at the counter. My contractor and I went in with questions and water to be tested…read more Thank you Sammy and Sandy.

We purchased a new spa from Paradise a few years back and payed to have it delivered and installed…read more They kept postponing the delivery date for one excuse or another and then when we complained the lady on the phone got made at us for complaining. Now I need service on the spa so I call but get a young girl who had no clue about anything. She told me that the tech was out to lunch and would call me as soon as he returned. After 2 days of waiting I diagnosed the problem myself and called back for parts. I was told that they would have to look it up and that it might take a few days due to the manufacturer changes the log in to the website. I then gave the guy the factory part number as I was on said website but he was still unable to check his stock at that time. Two weeks later Sandy called me to tell me that they were ordering the part I needed and as soon as it got in they would in turn send it to me. I asked Sandy why it took so long to call me back to which she had no response. The part I needed was available online and I called San Diego Spa Sales. They gave me a great price and instructions on how to install it and I had it in hand two days later. When I told Sandy at Paradise that their customer service was very poor she just said "well I guess we need to work on it". Not once did she offer up an apology or a reason why it took two weeks just to return my call. Needless to say they have lost a customer and I will spread the word about their horrible service!!!

If you're in St George in the winter this is the place! The water slide is a thrill, the climbing…read morewall a blast and the mini lazy river a good time for all. The water is heated to just the right temp making it perfect for hours of winter fun. Once you're done with the pool I really wish they had a hot tub but the clean facilities with hot showers also does the trick.

On a cold, rainy day we were excited to finally try this indoor aquatic center. The staff were…read morefriendly, engaged, and clearly trying their best, but the overall experience was really disappointing. It was extremely crowded and stuffy, and within minutes someone had an accident in the pool. Everyone had to get out while staff removed it and added chlorine, then said they'd reopen the pool in 30 minutes, which was a hard no for us. Needless to say, we won't be back.

After some communication difficulties on Monday, which were not his fault, I was able to get my spa…read moredrained and cleaned today. He was on time and got to work immediately, the spa is crystal clear once again and his rate was reasonable. I should note that Heatwave was the only company to contact me and for that I'm grateful and have set up a quarterly drain and clean for my hot tub.

Taylor responded to my request for help within minutes and he scheduled me the very next day. He…read morewas right on time and very friendly and easy to talk to. He went to work filling/ cleaning/ draining my swim spa which is a LOT of water! He had to come and go throughout the day but communicated with me as to when he would be back and what he was doing. Taylor did an awesome job and I would recommend him 100%!

I had another place do my Jacuzzi less than a year ago, I was out of town. They assured me it was…read moreclean... horrible job. It didn't look like they did anything. I called they said to come out it would be double the price. I was unsure who to trust so called Leslie's Pool Supply, he recommended Winston Pacific Son. They did a Fabulous job and I will always call and recommend them highly!! I feel if I wasn't home I'd trust them completely! Brett was the young person that serviced it. People take advantage of Seniors especially the women. I can't express enough how very pleased I am! Thank you Win and Brett Linda Williams

I recently purchased a hot tub from Red Rock Spas on Red Cliffs Drive in St. George, and it was…read morehands down one of the most pleasant large purchases I've ever made. I worked with Greg, and he is everything a salesperson should be. There was zero high-pressure sales. He genuinely listened to my concerns, wants, and needs, and helped me find the perfect tub for me. What really impressed me was that Greg didn't disappear after the sale. He came out during the install to make sure everything was going smoothly, checked that I was happy, and even made sure the crew was taken care of. That kind of service is rare. I also want to thank the install crew for going over everything with me and being so professional, friendly and informational. Cassidy, Anthony and Alex. I absolutely love my hot tub, but what stands out most is how smooth, stress-free, and positive the entire experience was from start to finish. Greg is not only great at his job -- he's an incredible person. Thank you to Red Rock Spas for making this such a great experience. I wouldn't hesitate to recommend them to anyone.

From the owner: Red Rock Spas specializes in premium hot tubs, swim spas, saunas, cold plunges, and backyard…read morewellness solutions throughout Southern Utah and Mesquite. We proudly offer industry-leading brands including Jacuzzi®, Sundance®, Hydropool, Cal Spas, DreamMaker, and Leisurecraft. From helping you choose the right product to professional delivery, installation, water care, and ongoing service, our experienced team is committed to providing an exceptional ownership experience. Whether you're creating a relaxing backyard retreat, a home fitness space with a swim spa, or a personal wellness area with a sauna or cold plunge, we're here to help every step of the way. With multiple showroom locations, factory-trained technicians, financing options, and a large selection of products in stock, Red Rock Spas has become a trusted destination for quality, service, and expertise.

When I first went in I spoke to Mike about purchasing a hot tub and he was super nice and…read moreinformative. He showed me a few in the showroom and explained the features of each spa. He also assured me that they had a warranty. When I went back to purchase the spa a few days later Mike was not there. The owner Russell was there and he set me up with financing and the spa was delivered a few days later. The first day I used the spa I noticed one corner light was out. I contacted Russell and he said it's not a problem and he'd be out to fix it within the week. That's the last I've ever heard from them. I've texted a few more times to request a date for the spa to be fixed and was ghosted. If this is an example of their customer service once their product is delivered then I'm very disappointed. I hope nothing else goes wrong with my brand new hot tub because it doesn't look like this business honors service warranty. Shame.

I needed replacement filters for my swim spa . I should have waited 2 days and ordered on Amazon…read more The associate didn't really have a clue on which filters. That should have been my clue to leave. Well I bought the ones he suggested paid $105 . I checked Amazon today and I could get 2 for $36. Same filters. Lesson learned .