I spent many months and experienced much frustration looking for a web site builder that would fit my brand with no good results.Then I found Arctic Grey and all was well. My introduction to the company was through Jake Amos. Jake listened to my frustrations, needs and dreams that I had for the launch of my brand. I remember it was a few days prior to the Thanksgiving holiday. Jake said send us photos and words and we will build you a home page. At which time you can make the decision as to whether we are good fit for each other. My material at that point was minimal. The Monday after the holiday weekend I opened my email and there it was my homepage! Artic Grey nailed it and captured the DNA of what I wanted the brand to represent. I signed on and I now own have the site that was once a dream. We launched 2 days ago and our feedback has been nothing but positive. I was convinced that there was no way I would be able to do this task remotely. Guess what I was wrong! Artic Grey made an enormous effort to make it easy and seamless. Any delays that occurred were from our side of the table. Anthony and team understood and gave my team the time we needed. The communication always timely and kind. The telephone contact always a learning experience. No ask too small no ask too big. Arctic Grey supported use through all the many changes we requested. Anthony was a great partner to assist us make the correct decisions regarding the site. I look forward to my continued relationship with Arctic Grey as our business transforms and grows. read more

We recently wrapped up a major website migration project with Arctic Grey, and I can confidently say they exceeded expectations at every turn. I'm the General Manager of CableOrganizer, an e-commerce company that specializes in wire, cable, and hose management products. We serve both businesses and consumers worldwide, and this was one of the most significant digital projects we've taken on in years. Our goal was to move to a faster, more modern, and scalable platform--and Arctic Grey delivered. From day one, their team impressed us with their knowledge, organization, and ability to truly understand our business. They didn't just migrate our site--they helped us improve it. Everything from navigation to search functionality is now cleaner, faster, and more intuitive for our customers. Special shoutout to Maddie Schwartz, our project lead. She was the glue that kept everything on track. Maddie's professionalism, clear communication, and upbeat attitude made a huge difference. She kept both our team and theirs aligned throughout the process, and she handled any bumps in the road quickly and effectively. If you're thinking about upgrading your e-commerce site, I highly recommend Arctic Grey. They're the real deal--smart, organized, and truly invested in your success. read more

I came to Arctic Grey with a very clear vision and a very big dream. My goal was to create a website that wasn't just functional, but truly magical, something that could bring my brand to life while also delivering a seamless shopping experience for parents. I wanted a team who could understand my story, elevate my ideas, and guide me through the technical side of launching a direct-to-consumer business. Working with Arctic Grey has been instrumental in getting my business off the ground. They've helped bring my vision to life in a way that feels thoughtful, polished, and professional. Their work has made it possible for me to build trust with my customers from the very first click. Project management has been excellent. Between Slack, Figma, and shared Google Docs, the process has been smooth, collaborative, and fast-moving. Communication has been clear and consistent, and I've always felt like I knew exactly where we were in the process. The people. From day one, I never felt like "just another client." Callie, in particular, has been incredible, deeply collaborative, detail-oriented, and genuinely invested in helping me succeed. I feel like they care just as much about my brand as I do, and that has made all the difference. read more

This was my first experience with a developer and I'm extremely happy I chose Artic Grey. Some things I found impressive: great articulation of their approach to my needs so that I understood and knew what to expect. Quick turnaround times on challenging work, with incredibly clear/helpful video tutorials to recap what not only what AG did, but instructions explaining how I can further modify and manage my site content... (this was important for me to have balance between having AG's support and learning what I could do to more confidently build skill/familiarity with the features / functionality of my site.) I appreciated the structure and systematic approach they had during the project - e.g. being able to leverage their system to schedule calls. That structure allowed me to get my arms around all the multi-tasking that launching my site required. What I appreciated the most about AG's support was their ability topeer into my goals and provide spot on creative input. They vastly transformed my site into what I hoped it could be, but didn't know myself how to execute. I will keep them as a trusted partner for my development needs as would highly recommend AG to everyone. read more

This was my first time working with a developer and I was so impressed with the level of professionalism recently in working with Arctic Grey. It began with the first phone call with the salesman Jake Amos who took the time to answer all of my questions and provided me with timelines for how quickly the work could be completed, then to my designer Anthony Spallone who continually kept me in the loop and responded quickly to my questions. It's difficult to find companies who follow through on commitments, but Arctic Grey met every one. They went to work the day I was in contact with them, sending emails and requesting information, and communicating daily. They worked quickly to correct the issues that I was having with the site, and they were able to create a more modern updated look for my website. They provided instructional videos of the corrections that were made so I can make changes going forward. This is a company that can be trusted and is an expert in their field. I am so pleased that I hired them to help in the development of the remodel of my website. I would and will recommend Arctic Grey to anyone who needs the help of a developer. read more

Our website had been neglected for a while, so we were in need of a pretty drastic overhaul of the experience, our Shopify apps stack, and our data management. Our goal was to not just bring our website into the year 2025, but to also set ourselves up for long-term growth with great design and an easy to maintain set of features/functionalities. We are going live tomorrow, but already I can tell that we have much more clarity on how to maintain and grow our e-commerce presence through easy to manage and scale features/tools. We are going into our relaunch with a totally refreshed look, improved SEO, and the tools to grow the business long-term. I came to the company about 6 months into the project and our internal work on the project was fractured. With enhanced partnership, we moved fast to get things moving and progressing so that we could go into Q4 with our site relaunched. Working with Maddie and Callie has been very easy and seamless. They were always quick to respond and eager to find solutions to our pressing items. They read and met our needs flawlessly. read more

I'm a VP of digital, in charge of a million things--including ecommerce. My company's initial goals with Arctic Grey were to build a simple, elegant, attractive Shopify site that could sell our main products--most of them subscription-based, so necessitating Recharge--but that could evolve to encompass much, much more. We'd worked with Arctic Grey before, on a similar, if simpler, site, so we knew what to expect: a capable, responsive team with whom we could easily communicate via Slack, as well as expertise in the areas most important to us (i.e., subscription products). Our project manager, Thiara, kept things running smoothly and on time, and was always available to discuss any aspect. For us--a small company with an internal team that likes to be very hands-on--Arctic Grey's bulk-hours system was ideal: We could mange many parts of the shop build-out ourselves, and then rely on Arctic Grey to handle efficiently whatever we could not. It made the whole thing achievable! read more

I would like to thank, and more importantly, recognize the lead designers and developers that worked on my project from Arctic Grey, I am so impressed with their high work standards and exceptional customer service. They were immediately personable when they first made contact with me. This was important to me since it set the tone going forward as we worked together on our virtual project. As a customer, I like knowing the status of my project when it's in another set of hands. They effectively responded to all communications and did so with a great sense of urgency and professionalism. They seem to work around the clock, quite literally! You have a very dedicated group of employees. Few companies really get customer service and they get it! If you are as good to your developers as they are to your company, then I imagine they have the capability to excel even more. It was great doing business with Arctic Grey!!! read more

Working with the Arctic Grey team has been a delight. They have delivered on all our requests with zero friction, efficiently and effortlessly. For me, as a creative director and designer, working with professionals that possess an elevated graphic design vocabulary is essential. Those skills, paired with AG's technical and e-commerce chops, are an unbeatable combination. My client, who wanted to update and modernize her site, had initially been advised to use a developer rebuild it from the ground up, which involved an insane amount of effort, not to mention cost. I convinced her that utilizing Arctic Grey to customize a fresh template was a far more time and cost-effective solution. And they proved me right! As we near the launch of our first collaboration, I am very much looking forward to our next project together and will recommend AG to my peers and anyone in need of premium e-commerce expertise. read more

I had what I thought was a great website... And then I saw an offer from this company and decided to try them out. And oh my goshhhh am I happy I did!!!! Not only did they design an absolutely gorgeous and modern layout, but they also showed me how to track the website stats and become more interactive (I'm a singer so I need to keep in contact with fans). They were very responsive to calls and emails at all hours of the day. Even on weekends, they returned my calls within an hour every single time. Their customer service was above and beyond anything I've experienced with development companies in the past- and the work they did would have cost ten times more with anyone else. Guaranteed. Even now, if I have any questions I can call them up and walk through anything that needs tweaking on the site. Thank you so much Arctic Grey!!!! Never using another website developer EVER AGAIN read more

I genuinely couldn't recommend Arctic Grey more highly. First and foremost they have an amazing talent for design, and creation as they literally brought my unfiltered thoughts and ideas to life in such a dynamic and imaginative way. Their attention to detail and desire to ensure absolutely everything is done perfectly is very apparent; they take all the time necessary, no stone is left unturned, they are true perfectionists in their work. Their customer service is top class; this whole project of creating a website has been such an exciting one where I've felt accompanied throughout the entire process. Their response to any questions is immediate, and they couldn't do more to ensure they've catered for your every need. Arctic Grey couldn't be more professional, more reliable and helpful, offering a product that's clearly leagues ahead of any of their competitors. read more

To start off, our company does not have on-site technical hires, making working in the e-commerce space difficult for any technical developments, web changes, and beyond. This meant any developments would take a significant amount of time and investment whenever a change needed to be made. When our team discovered Arctic Grey, our view of on site developments and development help changed drastically. We've been working with their team for about 1.5 years now and it has allowed us the flexibility, speed, and cost savings to maintain a team without an on-site developer. The turn around times are typically always within 24 hours, sometimes even faster, and the work done is always phenomenal. Our team would recommend Arctic grey to any other company needing the highest quality and quickest turnaround in terms of site developments. read more

I wouldn't normally write a review but some times I just have too share so that others are aware of whats available. I have just had my website built by Arctic Grey and I am more than impressed. From the moment I arranged the first call, to website complete they did not fault. In fact, I have just come out of a Marketing meeting with some major companies and have shared their details with many. It felt like a blend of extreme professional tech knowledge, design and information with the personal personalble touch that I could not criticise. Im not the easiest of clients I am quite particular and nothing was ever a problem and with huge credit to them, it was all completed exactly as I desired. Extremely impressed thank you Arctic Grey. read more

Over the last year I have worked with well over a half-dozen freelancers and companies developing e-commerce to complement our brick-and-mortar store. Arctic Grey is hands-down the go-to solution for development, improvements, app integrations, troubleshooting and fixes. Not only are they professional and expeditious, but they are eager and earnest to see the job done right and communicate clearly and quickly. They put in the extra time to make sure I am satisfied. You can piece meal services from other services and sellers, but if you want a one-stop-shop to take care of all your needs, you will save time and money by just using Arctic Grey. Check out eurekamarket.net and see the quality of work Arctic Grey stands behind. read more

So - some context. I am an experienced technology professional that has played several roles in my career including CMO of a fast-growing, venture-backed software company. Im not quite sure I have ever seen a service provider in any discipline that does what the Arctic Grey team does. They are able to combine serious technical capabilities with high quality creative and design work, and its wrapped in a transparent and extremely efficient commercial model. Its easy to do business with them. They always deliver. I must have used them more than a dozen times now in the past 5 years and never once did I feel like my money wasn't well spent. No one paid for this review. I do it out of respect and appreciation. read more

We hired Arctic Grey to develop a Shopify custom theme for our new skincare line. This turned out to be an excellent decision. Arctic Grey is one of those rare companies that delivers above and beyond their promises. Quality of their work is second t none. So is their business ethic. Anthony is a pleasure to deal with. Throughout the entire process we never had to follow up on any of our requests! Everything was done ahead of the schedule! If Anthony said he'd call at 10am, you phone would ring exactly at 10am. If he promised something done in 3 business days, it would be done in one. And the peace of mind that comes from knowing that you have an professional, honest, and highly reliable partner is simply priceless! read more

I have worked with Arctic Grey for the last 4 months on getting a problematic site repaired, enhanced and ready for launch. During that time I can say strongly that they are a rare find in today's world where service providers are often the source of their own sets of problems. Arctic Grey has been stellar. They are true experts. They are dependable, on time and ready for each communication. They are responsive, getting back to me in matter of minutes to answer questions, concerns and timelines. They are creative. They do what they say they will do and do it with ease and personable willingness. They are a winners. I look forward to working with them on an ongoing basis and am appreciative to have them on my team. read more

After encountering a security issue with my old site that entailed rebuilding the complete site that I wasn't that happy with anymore I decided to try something new. I found Arctic Grey through the Shopify site and they were exactly what I needed. They enabled me to rethink my site and walk me through the rebuild. I took all the product photos which saved me time and money, and they built me a new site. Not too many iterations either, communications were clear and they understood my needs pretty quickly. Better yet now I have a new newsletter to promote to my customers and a much more savvy shopping cart with Shopify. Reasonable price and turnaround, secure checkout and great looking website! read more

I reached out to Arctic Grey to help me with my website. I just couldn't figure out the SEO and marketing of the company so needed an expert to assist me with this task. From the moment I contacted them. I had a very good experience. Anthony was a pleasure to work with and answered all my questions I had. They have redesigned my website which now looks so much better than I could have imagined it. I am very excited to try my hand in advertising the new website to potential customers. If I fail at the marketing I know now where to get the help I need. I highly recommend Arctic Grey to anyone who needs help in the digital world. read more