I had a really frustrating experience at this U-Haul. I took my propane tank in to be filled this…read moremorning. It had the valve knob on it when it left the back of my truck to be filled, and it was placed right back into my truck afterward. A few hours later, we were leaving for a camping trip and realized the valve knob was missing. We drove all the way back to U-Haul to ask about it. The employee called the person who filled my tank, and he confirmed that he did fill my tank and had to turn the valve knob to do it before putting it back. Then I was told, "Maybe you didn't have the knob when you brought it in." That made absolutely no sense. If I didn't have the knob, how was the tank filled? Especially after the employee who filled it had already confirmed he used the knob during the fill. The tank never left the back of my truck except while it was being filled. Instead of taking responsibility or helping resolve the issue, they dismissed my concern and offered no solution. We were left scrambling before our camping trip because a part that was there when we arrived was suddenly missing. Very disappointing customer service. I expected much better.

Helpful staff and easy pick up and drop off. Another nearby location was not helpful at all.read more

Our home's previous owners recommended we stick to Valley LPG and said they were a on a scheduled…read morerefill system so they didn't have to call after running low on gas. We did the same. We once ran out of gas early because of workers in the house using the AC and did an unscheduled refill. The scheduled refill date came up just 2 months after this and no one was in the house those two months. Valley LPG guy showed up when we weren't home and left us a receipt of $500+ saying the tank was at 35% capacity, which was a load of baloney. Bet the driver bootlegged it elsewhere, made money for the company and himself. When we called the company, the lady casually turned it on us saying *we* probably have a leak or bad appliances and should get our house checked out. Talk about being gas lit. People these days, I tell you. :-/ We checked the meter for a whole year and half after that, no leaks or any nonsense. We learned a huge lesson and told them to stop "scheduled" refills. Probably should have changed companies also. This happened in autumn of 2022, btw. I only got some time to leave review now. And we are refilling next week (Dec 2024), so go figure on the leaks and bad appliances story they spun on us. I should probably mention this on BBB as well. I feel sorry for all the folks in my neighborhood who just schedule refills, thinking that is the safer option and don't really bother to check the meter. Have probably been scammed for years.

Valley LP gas has always been a very reliable source of our propane on our farm. They are very…read morereliable and cost-efficient. We cannot thank them enough for their continued service at our property. They come highly recommended by me.

The staff is super rude here. My transaction kept getting declined and I asked him what was wrong…read morewith his machine and he got an attitude and said there's nothing wrong with machine. You have no money. I literally showed him. I have money in my account and it shows a pending transaction and the money already came off of my card. He tried to push me to the side and helped the person behind me so I said I'll just use a different card but I think that's stupid that you're trying to steal charge me when I'm showing you. It's a pending transaction. He got mad and I told him I need your information and these receipts because I don't understand how you're charging me twice. He said it didn't go through. It didn't go through, but was not very nice about it.

Bro staff is rude as fuck here, I told the guy 100 on a pump and he tells me to insert his card but…read morehow is he gonna charge me for $100 when the total only says about 12 and so I correct him on it and he just starts laughing and pointing at me It's funny cause I spent a lot of money here getting fuel for my business because a job is down the street from this location Just go down to the extra mile down the street

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

Great service! Had nothing but problems with Amerigas for years. Allied Propane not only offered a…read morebetter rate but the customer support has been wonderful. Glad to be able to get timely support locally instead of being stuck on hold with a call center for over an hour. They've been easy to work with.

We purchased a country home that was serviced by another propane company---from our experience with…read morelong hold times and deceptive practices ---- we wanted to work with a local, family-owned company. We were referred to Allied by a friend and upon the first call, we were delighted to work with the team here. From the person answering the phones, to the salesperson and to the installation crew! They answer their phones, they provided us with a new leased tank, installed it quickly and new parts that replaced the rusted-out crap that was there. I would HIGHLY RECOMMEND to anyone who is currently looking for a GREAT propane provider! You won't be disappointed with Allied.

Young's Lodi Ace Hardware is one of those places you go in for one simple thing and somehow walk…read moreout with way more than you planned. I went in just to make copies of keys, because they're honestly the best place in town for that. The gentleman who helped me was really helpful, personable, and easy to talk to. Quick, easy, and done right. Of course, I never leave with just keys. This Ace always gets me. The pies are amazing, the candy stash is dangerous, and the gardening gloves deserve a shoutout. The value and selection are worth it. They have the best glove variety, especially if you have smaller hands, which is not easy to find. I always grab the cinnamon bears, and somehow they instantly stick to my hips the minute I walk out the door. Worth it every time. I also love their rewards program. The discounts add up, and it's always a nice little surprise at checkout. And yes, I love their wall of shame. It cracks me up every time. If you steal from them, you might end up on the wall. Simple solution: don't steal. It's not okay, and I respect a local business that looks out for itself and its employees. The staff are consistently friendly and helpful, the store is packed with useful and fun finds, and it still feels like a true neighborhood hardware store. Young's Lodi Ace is one of my favorite places to shop, and I'll keep coming back.

Complaint against Ace Hardware in Lodi, not honoring DeWalt's "30 day return policy…read more I purchased the DeWalt Yard Kit, which included a weed eater, blower, and hedge trimmer on Sunday, March 22, at 3:22 pm. Nick help us and he pointed to the De Walt items that were included in the kit. We said OK. Nick handed us the Hedge trimmer from the glass case without a box, instructions, and walked us to the register to order the other two items since they were not in the store and needed to be ordered. He then told us we could take the hedge trimmer and they would call us Tuesday 3/24. My friend picked them up Tuesday and after using the equipment to check out how they worked, he called me and said that we were going to return them because they would not cut nor did it have sufficient power, and he told me that De Walt items were not the ones shown to us when purchased. Wednesday morning about 7:30 am I tried to return the DeWalt yard kit. I walked in with the equipment, box, and receipt. The gal, which, I did not get her name, stated that she'd have to call the manager Tanner, to inform him that I was seeking a refund. Tanner, whom that morning was working in the Lockeford Ace Hardware store. She let him know that it was not packed up in the original box and she stated to him that it looked used. I told her we had pick it up on Tuesday and we tested the equipment. She then told me that Tanner specifically said that she could not accept the items for return because they had to be back in the original packaging. I said OK and left to repack the items into the box, all but the hedge trimmer which they gave to us without a box. She also stated that the return was going to need the manager's approval. Then she offered me dates when the manager would be back in Lodi, I said no, I will go to the Lockeford Ace store with the understanding that he was there working for the day. I left to repack the items back into the original box. When finished packing up the equipment I drove out to the Lockeford Ace store and spoke to Rindy. She left saying she would get the manager Tanner. She came back saying he was on vacation, and that he had already received a call from the Lodi Store. I said yes, and we packaged it up as he stated and drove here to speak to him. Rindy said he was now on vacation and he'd be back Monday at the Lodi store. I stated he was supposed to be here working that is why I am here with the packaged-up yard kit. She looked at my receipt and said that oh the hedge trimmer came out of the glass case with no box then it is all on the Lodi Store to take back for return. My Friend called to see how the return went. I explained to him that they did not return it for refund. They would not accept it because it was not in the original box. My Friend told me to send him a picture of the receipt, that he'd try to get the refund. My friend addressed Nick point blank, why did you not tell us that this was not a refundable item, Nick replied with "you did not ask me". They still would not refund me back my money telling me now. "it is not in resellable condition". Do not spend your hard-earned money at Ace hardware in Lodi! They do not guarantee their merchandise, not even with your receipt!

I can't complain. I came through the door with an empty CO2 tank from my kegerator. I was barely…read morein line when an employee greeted me, took my empty bottle, then gave me a full one. Another employee rang me up and I was out of there. Great service!! Highly recommended!

Great for getting your CO2 tank for my aquarium switched out. Very affordable and quick service.read more