Nelson has always been wonderful to me and to my cars…read more It breaks my heart that this place has some negative reviews, especially since many of them are about the gas station attendant and not the mechanics. I have sent 4 different friends here in the past 6 months and they have all been very happy with their service. Nelson is conservative, doesn't jump to replace things, will always recommend what can be done to repair. I wouldn't describe his prices as cheap, but they are fair, and certainly competitive with other reputable garages. I'll never service my cars anywhere else.

A while back, I stopped here and asked to use the restroom. I was told I couldn't because I wasn't…read morepurchasing anything at the time. I had been a regular customer for years, buying my gas here almost every week. I also paid for their very expensive full-service option and appreciated having my tires checked. I have to say, I was pretty disappointed. I'm 73 years old--was it really so difficult to make an exception and allow a longtime customer to use the restroom? Needless to say, I stopped coming here and took my business elsewhere. Sometimes it's the small gestures of kindness and common sense that make a big difference in customer service.

Good service, nice station but crazy prices!…read more At almost four dollars a gallon... Why Studio City? Why?... I pass by here a bit and it's never too crowded considering there are only eight pumps and the corner this popular Shell station sits on is on a triangular corner just across from the shopping center off Venture Blvd for Trader Joe's, Sephora, Mendocino Farms and several other shops and businesses. Great place for small gas station market items including lottery tickets and/or scratchers. The also sale large bags of ice here and cold beverages.

This is by far the worst gas station. The woman who is usually there is as lazy as a bag of rice…read more Full of attitude and the word customer service does not exist in her vocabulary. Don't go there! I made the mistake of returning the next morning and now the same lady was there. The story changed. Now she told me she didn't have the key the previous day and today her arm is injured and if I wanted propane I would have to fill the tanks myself. I told her that I wouldn't touch the equipment and she refused to fill up the tanks. She asked another friend of hers who started to attempted to fill the tanks, but had never done this before. This is such a liability. The worst gas station. I only went back because the owner is pleasant, but his employees are the worst.

What's up with the negative attitude towards this gas station and minimart?!! Chill out, fellow…read moreYelpers! The prices at this place just can't be beat. The employees behind the register have always been polite and efficient to me. I'm sure they have to put up with a lot of craziness and BS from all the riffraff that comes in. If everyone just stays relaxed and keeps their cool, we'll all get cheap gas and cheap snacks, drinks, and beer! Yes, sometimes the pumps don't work. Yes, sometimes it's very hard to navigate the gas station because of how crowded it gets. Yes, sometimes cards get voided by the register. None of this is the employee's fault. Chill, Yelpers, chill...it's all good here...it's the cheapest gas in the area...chill... Bond with the people behind the register. If you are good to them, they will be good to you!

The employee that works here during the night shift always make threats tells people to leave so he…read morecan go to sleep. I have not seen him help a single person. This is an AMPM!!!

This Arco used to be better. It used to be less expensive and friendlier. Now, it's so much pricier…read morethan so many other gas stations I see around. Why pay more when you can pay less? Go to Mobil or Sinclair!

Pumps are always clean and well kept. Its nicely lit at night so I feel safe coming here after…read morehours. Snacks are always stocked and the value is always decent especially for the area. Gas is expensive so I kinda expect their prices to have a bit of a premium at this point. The value could be better especially since their competitor is a block or two away but it's whatever...

Ok folks Keep It Real Gut here and let me join all of the other Yelpers one star!! When you pull…read moreinto this station you begin to put your card in you cant see through the little window they had been vandalized, the key pad doesn't work the numbers are worn off, which forced you to go into their office. Also many times you pull in the pump is taped up out of order. This business is very poorly run! I have never seen a manager there in the office anytime I have ever went!! The owner. operator doesn't care, its not the employees fault!! Keep in mind their are reasons why customers go to Chevron, Union 76, Shell, think about it?? This station doesn't belong in Studio City on Ventura Blvd. They should cut them off with gasoline! Im sure foreign owned!! Would you like to bet???? $$$$$$$$$$ Just Keeping It Real!!!

This gas station market is constantly closed. I've stopped by several times during regular hours,…read moreand every time there's a handwritten sign saying "Back in 10 minutes" -- but no one ever returns. It feels like the place is abandoned. Very frustrating when you need something quickly. I really hope the owner is aware of what's going on here.

I was desperate for gas, about to run out, so I pulled into the first gas station I could find…read more Unfortunately, the only station I found was probably the one charging the highest gas prices in the area. I had no choice at that point. The station was clean, but the gas pump handle I used had gum on it. I have no idea why someone would place their gum on the handle other than to be a jerk! Nothing more to say about this has station other than this is the most I have ever paid for gas, and it was not by choice but out of necessity.

I would give them minus 1 if possible . It's 10:43 am June…read more11,2026 I needed to use a restroom and the guys working told me "No public restroom " which I responded "I am a costumer " he just kept saying No public restrooms and didn't let me use it . So I just left . Do not come to this place

I waited over 30 minutes tonight for the cashier to get off his break. He had a sign that said he…read morewas on his 15 min break but it had to have been his lunch break because it was well over 30 minutes. I've been here since 10:45 -10:50 it is now 11:25 . If I was able to go elsewhere I would but I need a specific wrap they sell here, worst thing is I'm a DAILY CUSTOMER who comes here everyday and yet the cashier chooses to ignore me knowing dam well I'm sitting infront of the store waiting .. what type of customer service is this? It's no wonder they've got 1 star . Even saw a guy ask how long before he could get gas and the cashier got frustrated pulled the sign off the window and kept pointing at it not answering when he'd be off break , that guy also waited 15 min and ended up leaving. Finally I called the dam place to ask wtf and the cashier answers and says that sign is there for "the next guy and I could go get my wraps" I said ok then why didn't you say something then I've been out here dam near 40 freaking minutes!!!! WHY WOULD YOU KEEP THE SIGN UP KNOWING IM THERE TO GET THE WRAPS !! BEEN STARING AT YOU TO SEE WHEN YOUR BREAK WOULD BE OVER! Respecting your time and space and place of work but you have no respect for other people's time . I am so annoyed I will never come here again I don't care that I live down the street I've let many situations like this slide with this same cashier kid. I have spent HUNDREDS of dollars over the past 10 years I've lived here almost every day buying , redbulls, wraps , snacks and lotto tickets. I Am done.

This gas station has broken pumps and VERY rude attendants. Do not recommend- avoid at all cost…read more When the pump does work here, it takes 5 times as long to fill a tank vs. other gas station pumps.

For me to give 1 star to any establishment has to be really, really, bad, terrible and for them to…read morepiss me off. Well, I have reached to that point after giving so many chances to this Mobil Gas Station with their incompetent, rude, disrespectful ignorant, arrogant, and the list can go on and on employees. In this business there are 3 male CHAUVINISTS working here. It is NOT their fault as it is the OWNER'S fault who I am assuming is to be John. Never met him before, maybe I have and I don't know who he is. Who cares? I have been going to this particular Mobil gas station for over 31 years, since it's close to my house and need to fill up my tank with their super expensive prices and is also right on Laurel Canyon, and I need to take that street to go up or down to get where I need to go. Shops, restaurants, etc... Since John took over this place, I don't know for how many years now, this place is nothing but bunch of idiots working in some kind of a basement/dungeon. Prices are high, Oil Is $15 which is too high. 2 gas pumps are always out of order, so I have to move my car to a pump that is actually working. Trash is always full at any of their gas pumps, When you ask for a little help, they turn you away with a rude attitude. Once, my engine was super hot, and that scared me, I asked one of those employees to take a look at it and he refused saying that he was the only one there, when he was chit chatting with another dude. There are hardly any customers getting, gas, or inside the store. The minute you walk in to request of any type of service, the man who is sitting in that small booth that you can hardly see their face, w/out looking at you or wanting to know what am I there for? Automatically raises his voice with racist remarks and bad attitude. Literally screaming at the customers. But only to WOMEN!! Once or twice, I really needed to use the bathroom, one of the 3 dudes..... they all look the same to me, yelled at me and said, go away, no restroom here when I see the restroom right behind him. I have been spending so much MONEY at this gas station over the years and I can't even use their RESTROOM?? I mean the list of their terrible behavior's of employees can go on and on and on!! I will rather drive 5 to 7 minutes away to another gas station and give them my business. Last but not least their rewards program is never working. Whether it's inside or outside and nobody cares and nobody wants to get up from that stool to help you!!!!!!!! Stay away from this Mobil Gas Station. Bad for your sanity, pocket, and health. In every way. If this continues, I will report them to HR and hopefully something will be done if they don't want this ridiculous place to go out of business like most businesses DO!! Get it together John, and your employees.

Stay away from here! Oil is $15 which is too high…read more Worst of all they do not have paper cones for adding oil. The employee made me an oil funnel out of a cig carton... it was better than nothing. I don't blame the employees but the owner. Restroom is also "out of order". I'll not darken this doorstep again!

station charges you $.50 a gallon if you don't get a car wash what a fucking rip offread more

Do not bother with the car wash. It is a total rip off. I got the $18 ultimate wash and these were…read morethe results. Even though the attendant monitors the car wash heavily nobody came out even though there's no way they weren't aware that the car wash isn't working properly, and when I went inside to draw it to their attention, there was nothing they could do for me without a receipt. I literally just lit $18 on fire. I used to come here regularly, but that will not be happening any more.

I wasn't surprised to find that this rest stop has almost 5 stars on yelp, since that's exactly…read morewhat I came here to say. Amazing food & drink selection (air-fried kettle chips and lime bubbly, what more could a basic SoCal girl ask for!!) and the guy at the register (last night around 9pm) was absolutely lovely to chat with. Definitely bookmarking this place for any future drives on the 101. Easy on-off as well.

If you have to stop for gas in the valley, you'd might as well stop here. It's located right off…read morethe 101 and the gas prices weren't bad. What we really liked was the decor and ambiance which you don't find at most gas stations. Big beautiful Tuscan pottery are spaced between gas areas and the place has a Tuscan feel to it overall. There's a nice market, very clean and pretty restrooms, a car wash and a Valvoline oil change area. Impressed as gas stations are not the type of places I usually rave about. Thumbs up.