As a single woman, it can be really difficult to take your car to an auto body shop because, unfortunately, I've had many experiences where people tried to take advantage of me and overcharge me. I'm so happy I found this shop right in my neighborhood! Alberto and his entire team took care of my car, were honest with me, and offered a fair price. Most importantly, I feel confident knowing that whenever I need help with my car, I can come here and trust that they'll treat me fairly rather than try to rip me off. That kind of honesty and peace of mind means a lot to me. I honestly don't understand some of the unfairly low ratings this place has received. My personal experience has been very positive, and I'm giving them five stars because Alberto helped me when I felt like everyone else was trying to take advantage of me. Thank you, Alberto, and the entire team, for your honesty, professionalism, and kindness. You've earned my trust and my five-star review! read more

ARCO - Gas Stations Near Me - Rolling Hills Estates, California

I live in San Pedro. However because of the outrageous price of gas in the nearby stations, I have been going to the Arco station on Silver Spur Road. Yesterday was the last time I will patronize this place. I went to put gas in my car, when the debit machine at the pump was not working, I decided to go to the cashier to pay. When I went in, she was talking to her girlfriend while I and another woman were waiting. When she finally decided to interrupt her conversation with her girlfriend about her girlfriend's love life, she helped me and another customer who was also waiting. She acted as if we had interrupted her by being extremely rude. I wish I would have gotten her name. I snidely told her I was going to talk to her manager. Afterwards, I just left without seeking her manager. Never again. read more

They have a synthetic oil change (up to 8 quarts) and car wash special displayed clearly on the windows for $84.95. The guy told me he can't do the oil change today (Sat) so come back another day. I asked would Monday be better. Yes. I still needed a car wash today and paid $29.95 for the most basic wash. I asked if that would be applied to the special if I came back on Monday do the oil change. He said NO. I would have to pay $99 for the oil change on Monday. What a rip off. No service at all. Who is the owner? Will go someplace else. Don't recommend unless you like bad service. read more

Had a very pleasant experience with their team who is so professional. I cannot thank the Mr. Alberto and Mr. Sasan and all personal work over there enough. Recommend to anyone to go there. read more

I get my gas here. Best prices on Hill. Very convenient Silver Spur and Hawthorne. Always easy and quick w no lines

This place is a difficult choice. On one hand, the people who work so hard in the car wash are nice, as well as the mechanics inside the garage. On the other hand, the first face you see when trying to make a transaction is a woman by the name of Carmen. Carmen, the cashier, is the absolute rudest customer service person anyone could come across, unless you are law enforcement. First of all Ralph's Fresh Fare on Hawthorne Boulevard and Crest Road has for a long time and many years provided customers a coupon (on the back of their receipts) for a car wash from this specific business. The coupon states car wash is $21.95. Upon attempting to pay for the car wash with the coupon presented to Carmen the cashier, she currently replied it's only two dollars off. So instead of paying $21.95 for the car wash as a coupon states, it is $24.95. Yes it's only three dollars and I of course paid for it. I asked her why she didn't honor the coupon and she said "it's only two dollars off." Carmen, the cashier, huffed and rolled her eyes and started to show me receipts of the coupon and other written receipts with two dollars off only. Then she proceeds to say, do you think it's fair to charge a truck $21.95 for a car wash?" by the way, I have a sedan. At that point, based on her Customer Service skills, I made the decision to bring to her attention, her manners. She rolled her eyes and said "Ay dios mio!" and she turned away and rang up the transaction with my credit card. There were other customers in that small room waiting for their transactions. The man behind me, acknowledged her behavior with a glance at me. Since of course, I wanted to leave a tip for the car wash fellows, I said to her, "may I please have change for this five dollar bill?" She then responded that she didn't have any thing except for fives and tens. I find that a little hard to believe since that little pay area had convenience store items. She, the proof of purchase sheet and my credit card handed me back the receipt and said, "you might want to use this again". Clearly, I am not the only customer that has had this interaction with this cashier. It appears that her name has been mentioned several times in this review portal. It should be noted that I have had numerous encounters just like this with this same cashier. I wish the owner would do something about her manners. At least speak to her and demand that she modify her Customer Service skills so people aren't intimidated. Thank you for taking the time to read this feedback read more

The female Asian cashier is the WORST. Every encounter I've had with her has been problematic. Last time I was there I paid cash, $65 to her for gas. My pump stopped at $31 and change. I had to argue with her over getting the rest of my gas. She mixed up pumps and payments. Then I had to argue with her over my remaining balance, which is insisted was $30 until I showed her the math on a calculator. TODAY I went inside and paid DEBIT. $80 - I used $71.25. I went in to get my change which she handed me in cash. Fine it was a debit transaction. I go to my car to leave and she follows me, saying she needs the money back because I paid with a card. I'm done with her. She sits in there and watches TV on her phone. She doesn't acknowledge customers unless you address her at which point she looks up from her phone as if you've disrupted her. Don't care about their prices, will never go back. read more

Still coming for my smog checks! Still getting great service from Alberto. Still recommend.

AVOID THIS PLACE!!! Owner is unreasonable and does not take accountability for damages!!! I have used this place for car wash for several years and they always did a good job until this weekend. After washing my car I noticed my driver side window was half way down upon staging in the drying area. It obviously did not go through the wash area with window down and nothing was wet inside. I called over the manager and showed him my window was stuck. It had been damaged while washed and would not roll up. The mechanism had been broken. Manager told me to bring in to their shop for repair on next day (Monday). I took my car in and waited all day for a call back on status. Finally the owner called me back and stated he will not fix the window and it was my problem. I vehemently disagreed and he denied they did any damage. He said he would review video which I encouraged him to do. Didn't even agree to split the cost. I have a 2022 Audi with low miles that has had no mechanical problems. He was a complete jerk to me and I told him I'll never come back and will tell the community about his terrible business practices. I'm local to the area but will never again buy gas, a pack of gum, or use this car wash with an owner who is not fair and reasonable to customers. I encourage you to blackball this business!! Zero or minus stars for this review!! read more

Agree with Dana, Ian and Barbi. Carman the cashier is super RUDE and horrible attitude. In fact, I've never met any cashier that rude ever. The car wash does a decent job but $45 for a regular was and an interior wipes is a little high. read more

ARCO - Gas Stations Near Me - Rolling Hills Estates, California

We moved up the Hill a couple years ago and this is now our go to gas station. Was riding my bike to get some eggs and orange juice and David, the owner, had a 2008 BMW hardtop convertible for sale for a more than fair price. So I came home with more than breakfast essentials. Soon after, a belt started squealing on "White Lightning" and David offered to fix it for free? That doesn't happen too often anymore. Great gas prices, hand car wash and honest repair shop. Sold. read more

ARCO - Gas Stations Near Me - Rolling Hills Estates, California

Don't waste your time at this car wash, I paid $75 for a car wash which I paid $25 extra for the interior wipe down. I have a BMW x7 and when they finished I went to open the third row for my kids to get in and they didn't vacuum or clean the windows. There was still crumbs everywhere. My steering wheel wasn't cleaned and my center console still had dust all over it. Don't waste your time here go up a block to the other car wash. read more

Really friendly and nice employees. The location is clean and the prices are reasonable. I have been unable to try the car wash yet due to the crazy weather but I've heard good things. The location is convenient however it's on an intersection so it's hard to get in and out if there's a lot of traffic. read more

Went there for gas. The Owner is operating a car wash / car repair there as well. I see a Porshe and a couple other cars being washed / detailed. I figure they must be decent to good. I let them detail my 2023 Chevy convertible. The guy asks for $250! I pay him. He has his $15 hour worker do a terrible job on my car. Including a scratch and leaving compound everywhere as wel as on my convertible top. He tells me it looks like new, it looks like new! I tell him it is new! What the H.E. double hockey sticks!! No love. The last time I patronize this place ever. One and done. Please do not make the terrible mistake I did!! Go elsewhere, I will. read more

I've been coming here for decades, since it's very conveniently located right in the middle of PV -- Hawthorne & Silver Spur. The owner, David, is a great guy. He buys used cars and advertises them on the corner of the lot sometimes, so be sure to offer your cars to him before you go to CarMax and get lowballed! Ray, the manager, is one of the nicest human beings I have met. He is such a great guy, and seems to be there virtually open to close, every single day... very hard working guy, and he acknowledges regulars every time. The very detail-oriented interior+exterior professional car washes are very reasonable. Since I get a car wash every 1-2 weeks, I always buy 10 at a time for $160, so I save $3 for each wash. Gas is always priced quite well. Certainly the lowest in a 5 mile radius of PV, if not the entire South Bay. Getting service at this Arco is also very reasonable. Alberto, the service manager is very reasonable and understanding. They always price things very well, and most importantly, they are HONEST. I have 100% faith in them, every time. As a family, we've probably spent tens of thousands here over the past decades, on our many cars. The fact that I, as a car guy, still come here with my new modded Camaro 2SS, rather than going to one of my many friends' shops, should tell you something. Cash-only for gas. No credit cards. 35 cent charge for debit. Cards are okay for service and car washes. Make sure to bring cash to tip the car wash guys. $2-3 at least, but $5 if you're planning on being a regular like me. There are tons of extra options for the car wash... the details are very well done, but for hundreds of dollars, it is not worth it to me -- only because the regular car wash is so great that the incremental benefit of their detail is not enough. But I am very thankful to have a manual hand car wash so close to my house. As a car guy, I could never take my car through a machine car wash, scratching the paint. You won't regret coming here for all your service, car wash, and gas needs! Be sure to tell Alberto at service, or Ray the manager that Vijay referred you :) read more

This Arco location has the best prices for top tier fuel in the area. Although it it located at a busy intersection, it is easy to get in and out, and the pumps have updated screens with Apple Pay capability. Never have any issues unlike other Arco's in the area with messed up payment systems, sometimes you show up and they can't even process credit cards, but not here. The cashiers are always friendly, went in recently to put air in my tires and the gentleman provided me instructions and as much air as I needed, no questions asked about whether I had purchased gas yet. Don't know about the car wash services, only take one of my cars here for fuel. read more

Kind professional owners/management, Inside pay area has WIDE variety of Trail-mix type snakes & drinks for riding, exercising, or working. ATM can get fuel after hrs at pump, and always clean windshield wash & stocked towels even after hrs, BEST GAS PRICES (CASH & CARD SAME!) read more

The lady in the morning is so rude and nasty to customers. Her lack of civility is disheartening. I have never experienced an individual with such a mean disposition. read more

Today I ran out of gas at the light pulling into this gas station. I had my children in the car and was frantic trying to get some gas to fill up my car. The owner of this gas station was so kind, patient, and helpful. He filled up a gas can and brought it out to my stalled car. I felt compelled to come on here to write a review for this business. Thank you for your generosity and help today. I am very grateful, and will be giving you all my business going forward. read more

I remember when the cashiers used to be friendly. After all these years I miss the round happy guy. Customer service is horrible now.

Been here for 20 years now and I have a very good relationship with people who work here. I took all my cars here and Alberto the garage manager is the nicest guy. Very respectful and honest with me. read more

Business hours UNRELIABLE! More than once I've gone to fill up my car within their posted hours of operation (at the actual business) only to find they're closed! Online, they list their hours being 24 hours which it is not! I've had smog checks here and been happy but starting to get frustrated that their gas station hours are so unreliable. read more

The cashier lady is very rude and mean to the customers. She yells to the customers and I don't want to visit this place because of her bad attitude. All the staffs and the owners are not friendly and unprofessional. I do not recommend this place read more

This place is very convenient to use to refill gas. It is almost the same cost for gas as Costco but without the long lines!

Alberto the mechanic is a professional and he will do a great job on your car if you need maintenance. My family has been bringing our cars here for years and the mechanics will get your car running like new again if it has any problems! read more

Great service from Alberto and his team. Excellent customer service and honest people. Always helps service our cars when we're in a bind. Highly recommend them and they're so convenient right her on the hill. read more

Extremely rude female cashier who often works day shift. Falsely accused me of trying to steal gas when pump would not reset. Refused refund. I will never use this station again even if I have to pay more for gas. read more

I gave $40.75 cents for gas and cashier told me that he won't take 0.75 cents. WTF?! Very rude!!! read more

Did an oil change there. Waited 3 hours. The guy called to pick up the car. The car parked at the same spot as we dropped in. No sticker on the windshield to indicate when is the next time for oil change. The oil was still very dark, it is like the oil didn't get changed. We called back and the guy asked us to bring the car back there for him to take a look. We brought the car back there. He said the dashboard will indicate when is the next oil change. He checked the oil and said if the engineer is not clean you will see the oil like that, but we just change the freaking oil there. He said he has the recording but if I want to see the recording we need to pay him for the time. He asked me to come back another time to show me the recording. I said why don't you take a picture of the recording showing you were doing the oil change and text me that picture. He agreed. But I have never received anything from him. One other thing is they asked us if we want to change the break pad, he mentioned it is only 10% left. What a lie. We changed the break pad less than a year ago in another car shop. I would never trust this place and will never ever go back to this place. Waste time and money. read more

The worst gas station in the morning. The owner parks her Mercedes Benz in clear view of everyone while she is inside ignoring everyone until 6 AM on the clock aaa according to her, she is unable to help because the systems start to turn on at 6 AM. Maybe 5 or 6 people trying to get gas each morning have been turned away, shunned, confused by the shadow inside with the window shutters down. This place probably loses that many people every morning times how much gas they must lose at least $1K in business each morning they stick to their nazi timeclovk. This place is awful. Pay the price and get better treatment elsewhere. This owner pretends to be a worker. Terrible customer service. read more

ARCO lady is very rude her attitude needs to change makes your experience at the gas station uncomfortable. She needs to be more nice to customers read more

This Arco station is the best car repair location in the area of Rolling Hills Estates and Torrance that I have found in the 8 years of living in the area and trying a number of car repair service stations. My 5 rating is due to Alberto, Service manager, and his crew. He, and the service his repair area provides is the reason I will not take my car to any other car repair. He is knowledgeable, patient and extremely helpful. His price quotes are honest, very reasonable and do not include unneeded services. Prices reasonable and repairs WORK! I am a woman who knows very little about car repairs, have a 2003 Mercedes with 147,000 miles, and Alberto and his crew have kept it running w/o charging prices that scare/panic me. I am very fortunate to have found the Arco station that hired Alberto. read more

I went here to get my car smogged. I met Pete that helped me complete the paperwork. He was so friendly and very professional. I was able to get my car smogged while I went to workout at the gym. I was thrilled to be able to do this and not have to wait! I have also had our other car serviced with Arco. They are reasonable, knowledgeable and friendly! I highly recommend them. read more

This is the best combination gas and service station that I have ever experienced.They have the lowest gas prices and the best and most reasonable repair facilities. They have been servicing my 2003 Mercedes SLK for years. Their service charges are approx. 35 percent below the local Mercedes Dealership. Their hand car wash is superb and priced below competition. Their staff is very friendly and they always welcome whenever they see me. I strongly recommend them. read more

the woman in the booth (Carmen) was extremely rude. if i spoke to customers as rudely as she did at my job i would get fired!! just an FYI

Just drove off without getting gas because apparently when they are on shift changes they shut everything down and everyone has to sit and wait for their gas. I was told it would be 15 minutes to wait for what should be a 5 minute stop to fill with gas. Unfortunately this Arco is in one of the prime locations off silver spur and was convenient. So customer service means nothing. read more

Brought a car in to be smogged. They told us we needed new front brakes. We said ok. Picked the car up after a few hours and thought all was fine.... Until my daughter started getting tickets because we didn't get the registration. Why no registration? Because the morons didn't smog the car. I called to complain. They remembered me and remembered that we had brought the car in this be smogged. Oops, sorry, they made a mistake. They did not even offer us a free smog. Be very, very careful with these guys. read more

Two of the clerks were having a screaming match behind the counter while I was trying to buy a bottle of water and pay for my gas. My credit card didn't read on their scanner so one of the clerks turned to me and told me to use a better card and goes back to yelling at his employee. I don't want to return to these guys for anything important unless I can prepay outside and be on my way. read more

Great service at our local Arco station. The cashiers are always very nice. I had my smog check done here this week. I even added on a few extras. They were prompt and very courteous. read more

The most gracious, helpful and considerate humans that I have ever encountered. I was in desperate need for a car lift to install an essential part of my new exhaust and Arco was the only local car repair shop that returned my call for help. Pete helped us during the installation process and expressed a true love for what he does. I highly recommend going to Arco for any of your automotive needs! read more