This has station pissed me off for the last time today about 2pm. I was coming here quite often for awhile it was handy in connection from home to work. But in the past year I've had to have my bank account debt card closed 3 times due to compromise. Each time it was traced to this location. Luckily my bank caught it and contacted me. Anyone who has had their account compromised can relate to what a pain in the butt it is to have to deal with this. I thought I'd change method of payments, or id go inside to pay rather than at the pump. Yet it still happened. I don't know how they do it and im not accusing anyone but if its done inside and not at the pump something isn't adding up. Anyhow, I stopped in today for gas I was running extremely low. I never carry cash its always credit card or debt. I waited 15 minutes as the woman in line in front of me stood and chatted on her phone after she was finished pumping her gas. She glanced back at me several times and appeared to have no concern for the people waiting. I couldn't go to another pump because I had people in line behind me. Finally she moves on and I pull forward. I swipe my card and of course it doesn't read so I go inside. Theres a man behind the counter, not sure of his name, darker skin tone, younger I'd say maybe late 20s early 30s fairly tall. I tell him I couldn't swipe my card at the pump and I'd like to get gas. He tells me to insert the chip (nope nothing) "swipe it" he says (nope unable to read). He reaches out his hand and says "your strip or chip must be damaged, let me enter it for you". I asked "what? You want me to give you my card so you can manually enter it? Why do you have to enter it why can't I enter it from the keypad? (Mind you I had no intentions of handing him my card OR entering it myself I know better after all the issues I've had here). He tells me, "he has to enter the number from the screen he has not the one on the counter" and held out his hand again as if he expected me to hand him my card. I said I can run it as credit I don't do debt. He got agitated and said "we don't take credit, we never have just let me run your card". Very persistant he was. I said "there's no sign stating you don't accept credit cards for gas, when did that start up"? It all seemed to fishy to me and I felt like I was about to get screwed if I handed him my card. I told him, "if you dont accept credit. Cards you need to post a sign or something. I've been taken for alot of money at this location and Im not about to hand you my card so you can get my info off of it I will go somewhere else." This guy smiled and snickered a bit "ok go somewhere else nobody takes credit cards around here" and he chuckled (dude your making yourself look pretty shady). I left very aggrivated and went to another gas station close by that DID take credit cards and I told them what just happened at this location. They laughed and commented that it didn't surprise them, they've heard stories about this location, people getting ripped off, short changed and compromised ALOT. Thank God I left.
I rarely do negative reviews but this experience did it for me. I'm not going back and they need to learn customer service and maybe hire employees that are more professional and dont laugh at their customers. read more