I came in for a routine engine oil service. During the visit, I was told that my timing belt needed to be replaced, and I was given a quote for the repair. However, I had my timing belt replaced just two and half years ago and have driven only about 22,000 miles since then, so I felt something wasn't right. To get a second opinion, I took my car to a shop in Torrance. After inspecting the vehicle, they told me there was no clicking noise coming from the front of the engine, no visible cracks or other signs of wear on the timing belt, the timing belt did not need to be replaced. They also explained that the timing belt typically needs replacement every 60,000 miles, with inspections recommended every 30,000 miles. The only reason I went to Silver Spur Arco was because it is conveniently located next to my home. Based on my experience, I am concerned that they may have tried to sell me an unnecessary repair, possibly assuming that I was an older woman who would not know much about cars. My advice to others is to be cautious whenever you are quoted for a repair. If possible, always get a second opinion before approving expensive work. It could save you from paying for repairs that aren't actually needed. read more

I've been using Arco Mechanical Repair for the past two years, and Alberto and his team continue to impress me every single time. The shop is exceptionally customer‑focused, professional, and friendly -- the kind of place that makes you feel confident coming back for any issue with your car. I own five different vehicles, including a Porsche and a Mercedes‑Benz G‑Wagon, and this shop handles everything from routine oil changes to more complex repairs with the same level of care and expertise. The mechanical staff is highly trained, thorough, and always takes the time to explain any issues in detail so I fully understand what's going on. This is a trustworthy, well‑run shop that consistently delivers excellent service. I recommend Silver Spur Arco Mechanical Repair to everyone. read more

The mechanic shop was able to fit me in immediately when I had a puncture in a tire. Got me out in less than 15 minutes. Friendly service, great staff. Highly recommend! read more

I really think that they should break the three separate entities that are housed in this business up into different categories: namely, the gas station, the car wash and the mechanics. But, since they are all bundled up into one, I'm going to write my review about the overall experience of each, with a focus on my recent experience with their mechanics. First of all, I've come to this Arco for decades to get gas. I have never had a problem, and I continue to come back. In terms of their car wash, I've never had my car washed here, but my wife goes here quite frequently. The trick is, what you need to do is go to the local Ralph's, and on the back of the receipt you will get from them, after you buy your groceries, you will see a discount coupon for the car wash. That's what my wife grabs, and she's never had a problem with the car wash. They do a very good job. In terms of their mechanics, they're great. They do an excellent job with whatever they do. We've had our smog checks done here, oil changes, or mechanical work. Never had any problem. The way it works, on the mechanic side of this business, is that they work off of a first come first serve basis. Meaning, who's there first, is the first that they will take care of. That seems pretty logical. They don't make appointments, so if you want to get your car done on the same day, bring it in early. They open at 8 AM. For my most recent experience, I brought in my car at 8 AM, just as the manager of the shop was getting to work. He happily wrote down my information, I told him what I needed to have done, he told me it would be done by the early afternoon. And, in the early afternoon it was done. Great job! Done for a very fair price. Overall, this is a great place to get your gas, your car wash, or your work on your car done. It's as simple as that. read more

I'm writing this review to warn others about my experience with the car wash/detail service at this gas station. I brought my truck in for what was supposed to be a simple exterior cleaning. My truck is in great condition and I take really good care of it. Before bringing it in, the paint was clean with no noticeable scratches on the panel that ended up being damaged. After the wash, I noticed multiple long scratches and swirl marks on the paint that absolutely were not there before. The scratches are especially visible on dark paint and appear to be from something abrasive being dragged across the surface. Based on the pattern, it looks very similar to damage caused by a dirty wash brush. The most frustrating part is that this was supposed to be a basic cleaning service, yet I left with paint damage that now needs professional correction. Anyone who cares about their vehicle's paint knows that scratches like this usually require polishing or paint correction to fix, which costs far more than the wash itself. So far they haven't helped me or done anything, completely unbelievable. read more

Silver Spur Arco - Scratches from them - Auto Repair Near Me - Rolling Hills Estates, California

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First off, the reviews should be separated by service station, car wash, and gas/convenience store. It seems wrong to give the whole place 1 star because you didn't like the price of cookies. That said, this review is for the service station. I've been coming here for about 2 years now. I'm always happy with the work done. Alberto and the crew seem to really know their stuff and are always nice as can be. They do a great job explaining and itemizing the work that needs to be done. This last trip I had some suspension work done. It was done in a day and works great. I've pretty much used all the other mechanics within a few miles radius. They either try to gouge you and not itemize their work, or they just don't know what they're doing. Save yourself the agony and just go here!!! (...and the gas prices here are almost always the lowest around.) read more

Lousy customer service inside with the gas attendant. Also, gum cost $4? everything in there looks expired and dirty. Never coming back even if my tank was empty read more

Don't ever get a car wash here it was so disrespectful and how they just ripped you off take 25 bucks splash some water on your car. I think they even rubbed dirt on my paint. Areas of my interior were obviously not wiped down at all. Two of my wheels were still dirty. Oh my gosh thought it'd be better to just leave this review then deal with these guys. I don't think they had any intention on doing a good job for people. read more

Stay away from this place. The debit card info got stolen after swiping at this gas station. Stay away

Alberto and his team were so amazing they checked my tire pressure and gave me the best service. Would definitely recommend this place .

My experience with customer service at the cash register was disappointing and unpleasant. The owner at register was unfriendly and unprofessional, making a loud comment about my quiet tone by saying to speak up and, "I don't read minds."I won't be returning to this gas station in the future to steer clear of rudeness. read more

Worse car wash ever! It's only convenient because it's close by. They spent less than 5 minutes inside that's why it's still dusty and the windows and windshield are still kinda dirty. For $25 this business is killing it and they are not even busy that day because it's supposed to rain and there was only 2 cars. Try the Chevron on Highland a few blocks away from this. read more

Best gas prices on the Palos Verdes Peninsula, and I got a smog check done for $50 out the door in less than an hour. Recommended.

Prices up but quality way down. They left water spots everywhere and half done work! The workers were more interested in being done quickly then doing a good job. read more

Rip-off I have a coupon for a car wash for $17.95 that expires 10/31/23. I went there today (10/30/23) and presented it. I have an SUV, which normally adds a few dollars to the cost. They told me that the price went up and now the wash is $24.95 with the coupon. Although the coupon was still valid, they had no intention of honoring it. While the difference was probably only a few dollars, I didn't want to deal with them at all and I left, never to return. I wouldn't trust them to do a good job. I see from their ratings others had bad experiences there too. read more

My tire randomly went flat and I decided to roll on by and ask if they patched up tires(I had my service scheduled for two days after so I was just going to get a new one then). They showed me that the tread was coming off and so they used my spare. Their prices were awesome so I decided to get two new tires from them. Sam was the one who put on my spare and he was so nice. He genuinely cared about me driving with my kids and safety. Mike called me as soon as they were there and I headed over. They gave me great advice and were super friendly and helpful. Mike as well as Sam were so nice and I'm very grateful to have found this place so close to us. Will be back. read more

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If it weren't for the fact that it is the closest gas station to where I live, I would avoid this place like the plague. The staff, and especially the cashiers, are usually rude and could not care less about their customers. Most often than not, there are issues with the card payment so you have to go inside to pay. It gets crowded because it is located near a very busy intersection. read more

I went to get some gas after a hectic last day of the Summer semester, and I stopped here to get some gas. I paid cash. It was literally just 30 minutes ago. I got sidetracked, and left without filling up. When I realized my mistake 5 minutes down the road, I pulled back around. I told the cashier, Carmen, the one that I had given the cash to what had happened. Her response was "Oh well! Someone must have pumped it already," with a crappy attitude. I said that that didn't make sense because people pay first before they pump. She just said, "Oh well." Carmen more than likely saw the credit when someone tried to put money on that pump and pocketed it. Carmen, you're a liar, and what goes around comes around. This was my fill up spot. No more. read more

Bought gas. Saw car detailing around back. Over paid $250 for and terrible, and I mean pathetic effort, of a detail. 2 hours later my brand new car is covered with compound in every crevice. Just zero attention to details on a detail! What a joke! Plus a scratch on my hood. Do Not Use Their Services!!! Run Away! Rip Off Report! read more

The price of the car wash is double then the car wash up the street. I had water spots on my car and they left it inside of my car with white residue. I will never go here again!!!! read more

For $45 including "armor all tires" they did not armor all the tires, there was still stuff on the exterior part of my car as well as interior. Pretty pointless. I had a feeling it wasn't going to be ok since it was very fast. I will not be going back there. Better off even doing a drive thru car wash! read more

ray is one of a kind person, always kind and helpful, i just go there sometimes to say hello to him

I didn't know much about car service on the hill. It just so happens that I had a fuel pump failure a few months ago, and the tow truck driver asked if I wanted to be brought to the Arco station on Silver Spur and Hawthorne. I asked him to bring my car home, where I would order and change out the pump myself, but in the drive to my house, I asked him about this particular station and he said that they were honest and reasonable. So now just recently, my car had started to misfire, and checking my OBDII scanner had a fault code. Checking the internet, it could be a number of things, but the engine coil(s) was the likely culprit. I was able to put my car to the shop, and met Alberto. I saw the positive reviews with his name in the reviews, and I mentioned my problem. He immediately knew what it likely was (coils), but he would check it out and call me back. I put myself into a mindset that the repair would be very costly, and maybe it was time to buy a new car...but after him checking out the car, it was fast (within a few hours), very affordable, and with me knowing my stuff, was done well. They also have a car wash as you can see, and although I went there to get my car fixed, it came back washed and vacuumed as well. it was a nice icing on the cake, being that in all my years of getting Nissan service at a dealership, to get a washed car back was hit or miss. Not only will I not drive down the hill anymore, I will begin to bring my regular service here as well. Thanks Alberto and I appreciate your professionalism and how quickly you work to get the job done, and done right. read more

I needed an oil change and my father had a coupon here for $29.99 plus $1.99 disposal fee and free car wash. So I came today at 1:15 pm on a Saturday and was told it would take about an hour. I dropped off my keys at the front desk and then went out to lunch and grocery shopping with my parents. Came back at 3:30 pm, and my car was still being worked on. The guy said 10 more minutes. They finished in about 10 minutes and then proceeded to wash my car. The oil change coupon only included 4 quarts of oil, so I needed to pay more for any additional oil. They finished washing my car at about 4 pm. The total cost for the oil change ended up being $34.01, which I think is quite reasonable. But be prepared for a long wait if you come here. They were very busy today. read more

I've been going here for car washes for over 15 years. Time and time again they have done an amazing jobs. I've gotten the occasional detail from them too and would recommend them for that as well. I try to go during the weekdays, weekends can get pretty busy there. read more

I WILL NEVER GO THIS CAR WASH!! The guy that runs the car wash is a total jerk. I called them and they said they weren't busy when in fact, they actually were. Not to mention when I asked about the cost of a car wash coupon that I had they chose to raise it three extra dollars for just the regular wash And I thought that was a little crazy being that most places were only two dollars but OK. The straw that broke the camels rack with me in this business was that no one was there to guide me into which lane to get served so I was in the wrong lane and the guy was gonna have me wait to go in the other lane with drivers that got there after me, and believe me even further. This business has no idea what customer service or how to please customers. I would recommend going to any other car wash on the Palos Verdes Peninsula other than this one. Just want to go "4 get" themselves... They Don't have my business! It's a shame, because I grew up on the hill and have patroness many of all businesses but I will not this one! read more

Used to go here all the time since their gas prices were usually pretty good, but I got tired of having to pay with cash or else shell out ATM card fees to buy gas. Plus, there was a guy working there who was often either rude or creepy. For example, one time he told me I could pay with my ATM card and get cash back, so I said ok. He asked how much I wanted back, and when I told him, he abruptly said, "No" and offered no further explanation. Someone with half an ounce of common sense and civility might have said, "I'm sorry, our limit is X dollars". I think the car wash is decent, though. read more

Very rude female cashier who falsely accused me of trying to steal gas when I told her the pump was not resetting. Loudly challenged in me in front of other customers. Never coming back here. Will pay more down the street. read more

My experience at Arco for the last 6 years has been great! I highly recommend to get their car repaired here. I go for my oil changes, breaks and my parents had their engines repaired here. Alberto the mechanic is VERY professional, the cashiers and even David the owner/ his daughter are very sweet people. All staff at Arco has made my and my parents experience great. -Lanora Wells read more

Unless you plan to camp out the night before, don't bother!!! One day I called, they were swamped. I asked about general availability and could not get a straight answer. Went the next day early afternoon and was told no, they couldn't do it. Went Saturday at 8:30 a.m. and was told no, they were filled up and couldn't do it!!! At 8:30...he told me to come Saturday!!!! Checked yelp and am gladly waiting at a smog check in Torrance. Polite, respectful technician with very clean operation. read more

Con: 1. Really bad service. The people who work there just stare you down until you pay or you leave. I feel so uncomfortable going there without a gang of people around. 2. Their gas isn't even that cheap. I go off the hill to get gas all the time or even goto Cheveron because their 89 octane is cheaper than this place. 3. People who work there. I know it's a gas station but it in the smallest community ever. Please learn some better manners and communication skills. There was only one person who was nice, but I don't see them now and days. Pro: 1. The only positive about this place has one of the better hand car washes in LA, but every year they slap on another dollar to their prices. And that's not cool. (Con) read more

Had an appointment for smog check. Arrived and clearly the appointment time was meaningless. While I was there another person with an appointment came in and it was not honored either. Eventually after 1 1/2 hour wait had to leave without the work being done as did the other person. I would never come back here. read more

Added "car wash" to listing category. That being said, DO NOT GET YOUR CAR WASHED HERE. Yes, they're cheap. Yes, they're super-fast (we're talking less than 10 minutes from pulling up to driving off). However, they break two cardinal rules of carwashes: 1) Do not allow your coffee station to be neglected. Twice I've tried to snag a cup of joe to find no cups. What, do you want I pour scalding hot coffee in my hands, and drink it like I'm sort of tribesman drinking from a delicious cappuccino river? NO! 2) This should be tattooed on the foreheads of anyone working at ANY car wash: ***NEVER EVER EVER USE A RAG THAT CLEANED BRAKE DUST OFF THE RIMS TO WIPE DOWN THE REST OF THE CAR*** This is like "car washing 101," people. Nothing scrapes up clearcoat faster than a dirty rag filled with brake dust. When I saw them do this to my 3-week old car, I was pretty much unable to do anything but stand there and make some sort of awkward choking noise like, "HNnnnnnngghhflkfkanggghh." I figured yelling at them would only make me look like a dick and not fix anything, so I am taking the highbrow, passive-aggressive route of bashing the crap out of them on Yelp. Have fun not getting my business anymore, jerkfaces! read more

Stopped to get some coolant. The cashier said he had some in the back. Came back with 2 containers. Should be 15-20 dollars each, charged me $65. When I got home and opened one, the seal was opened and part of the coolant was missing. DO NOT TRUST THESE PEOPLE. GET GAS ELSEWHERE. read more

needed a smog check done and had a coupon for 39.95. They said it would be more because it was a minivan ($10 more) and THEN he said it would be $10 in addition to that because I wanted a "certificate". Doesn't a smog check INCLUDE a certificate? I actually DON'T need/want a certificate! just send it into DMV! Why do they even have a coupon? Just because its a minivan doesn't mean it should "be more" !! Its not like you are washing it and its BIGGER!!! read more

Review is for the car wash only: There's sucky car washes and then there's this place, the absolute worst car wash. Didn't wipe down interior at all, rims are still dirty, water spots everywhere the list can go on and on. Bottom line..do not waste any money here. Feel like i was just robbed of $20, I will never go back. read more

This place gets no stars, but the app will not let you review without at least 1 star (damn) They ripped me off. $2700 dollars later and they want to charge me another $900 for a screw they didn't tighten (which caused my oil leak). Thank goodness I got a second opinion. I don't recommended anyone going there. Not even for a simple oil change!!! read more

Go here for filling up on Gas, they have good service and the best prices. Never had any issue while filing up gas here. For mechanical problems or car washes, I suggest not going here. I've had my car washes done here numerous times, but they always seem very lazy about it and miss spots all the time. read more

I don't really fill up with Arco due to the dirty gas, but the perks about this location is that they have FREE AIR! Yes if you go to other places it's only free if you fill up gas (according to California law) or you have to pay 75 cents. They also have a shop in the back so they do oil changes and your typical basic car stuff. One time the free air pump was broken that the employees told me to drive to the back so they can pump air in my tires. (SWEET!) - GOOD SERVICE :) They also have an outdoor hand car wash. ($10 for your basic wash and so on for more additions). I've had my car washed there. If you want something detailed don't think about going here. This is just for something you want as a maintenance clean if you're a super neat freak with your car. So I just go here once in a while because they do a decent job. Overall, I'm just here for the air for my tires and the occasional car wash. read more

I come here routinely for smog tests and car wash and am always satisfied. Alberto at the service desk is really good and friendly. Anybody who doubts the service only need to see how many cars are waiting to be serviced there. read more