Pete is the BEST!!! I have had work done on my 2001 Jeep (brakes, belts) and everything works great now. Pete is always attentive and will spend the time speaking with you regarding any questions that you may have before and after repairs. Their prices are reasonable and they go above and beyond to work with your budget prioritizing repairs. Here is my more in depth story (Will try to make this short) - I also have a Honda CRV and the AC started to go in and out. I went to Honda for a recall on the airbags and decided to have it checked $140 diag fee....They wanted $1000 to repair it and replace the compressor, clutch and coil and were giving me a refurb....Are you kiddng me??? I brought it to Pete and told him the story. He said "Let me diagnose it". The issue was a $75.00 relay! I went back to the Honda place and got my $140 back after I could prove that the AC worked for 2 weeks straight. I almost lost $1000!!! I was so happy that I had them replace my brakes and struts on my CRV a little while later which are also now working/feeling great! I have developed a good relationship with Pete and you will too. He will always give you the honest/smart/expert answer and best price that he can which is invaluable. He is one of the nicest Managers you could work with and goes above and beyond to work in the best interest of the customer. All the best to everyone and I give 5 Stars! Cheers! read more

Worst Car Wash ever. These guys actually only wipe the side and wheels you can see, and the ones you don't, well now you know why they are quicker than other car washes in the area. I won't even get into the windows, interior, etc. I've given them a few chances and still tip as I feel bad, but no more. Quick & (left) Dirty! read more

My experience with this stations repair service area was excellent! Alberto the service manager and his crew are the best! My Mercedes with 147,000 miles needed work as was shutting down while I was driving. Alberto was so very helpful and understanding - he called me w/in a couple of hours that problem was transmission fluid which was dirty and needed new filter, etc. The price Alberto quoted was a pleasant surprise, if car repair prices can ever be pleasant, but not only was the price reasonable but he also gave me a discount as I mentioned that I had received a flyer re: this station at home. I hung up the phone not depressed but relieved that my car repair was affordable & I no need for me to take out a short term loan to pay the bill. As a woman responsible for car repairs and have no knowledge of what and how they work, I am soooo happy to have a location where I am confident that repairs will be what is actually needed and at an affordable price. This review is a 5 due to Alberto and his excellent crew in the repair department. I have confidence they will keep my 2003 Mercedes going, as Alberto stated. read more

Used to go here all the time since their gas prices were usually pretty good, but I got tired of having to pay with cash or else shell out ATM card fees to buy gas. Plus, there was a guy working there who was often either rude or creepy. For example, one time he told me I could pay with my ATM card and get cash back, so I said ok. He asked how much I wanted back, and when I told him, he abruptly said, "No" and offered no further explanation. Someone with half an ounce of common sense and civility might have said, "I'm sorry, our limit is X dollars". I think the car wash is decent, though. read more

This review is mainly for the car wash (I don't usually get gas here because they only accept cash or check). For $10 you get a quick car wash and some tasty coffee. The car wash is pretty good but if you are expecting a deep cleaning this is not the place for you. The workers are pretty good though about doing additional cleaning if they missed something. As far as the car repairs I was not impressed. During Christmas Eve I had to go to the repair area to have a nail removed from my tire and the unfriendly manager in there was condescending and kept claiming there was no nail until one of the workers found it by soaping the tire. He then charged me $30 to have it removed (so much for the holiday spirit)! I was really turned off by the attitude and definitely won't be going there for any future auto repairs. read more

The gas is always a great price but the car wash is the worst. Don't waste your money on a car wash. The windows and mirrors have water spots all over them still after being semi wiped down, they barely vacuum, and the outside of car had dirt all over it after the wipe down. I will not be back for a car wash. read more

This is a review on Arco's car wash service *** I've been going here for 2 years now as a customer. Let it be known that these guys hussle and use the best of their available spacing for efficient washing. However my past experience with the car wash service left me utterly disappointed when I drive off and look in my back seats to be doused with water. After tipping the guys I expected a dry interior and a sleek exterior. This wasn't the case with my floors being wet and my back seats chairs sprayed with water. I don't know how this happens and I hope this doesn't happen to anyone else but wow very disappointing. All of my windows were closed and no openings were noticeable. However one worker was nice to fix the mess but i am considering checking off Arco car wash service to be poorly maintained and rushed with their washes. It's unfortunate I won't be returning there. read more

I've been coming to this car wash for years. I buy the coupons because they were a good deal and their workers did a great job. Sadly when I went to pay with my coupon today they charged me "different" and added an additional $3 to the wash. What's the point of the coupon book then? Going to have to rethink my car wash options. read more

Why you can't select ZERO stars is beyond me! Let me preface by saying that I fill both cars with gasoline and wash them as well at Silver Spur Arco. Estimated spend of between $35 to $45 / week. That said, recently I brought my Porsche there for a smog check. Unfortunately, it failed--having required two parts to be replaced--parts were ordered. The day after I left the Arco (remember, the parts are on order), it was necessary for me to drive out of town on an emergency involving my mother-in-law. While out of town, said car broke down and required towing to the nearest Porsche dealership. When I returned back to PV, sans Porsche (as it was still being repaired), I walked into Silver Spur Arco and explained to them the family and vehicle emergency--the rep I dealt with was very understanding (older gentleman w/glasses - foreign (possibly German) accent). You see, their Smog certificate indicates that if you do not pass, then you have 10 days to return for a FREE check (only having to pay $8.25 for the certification). I was thrilled with what he said as I would NOT have the car back to me until after the 10 day offer expired. Approximately 11-12 days later I pulled into the Arco with my vehicle--spoke with the same gentleman noted above and this is what occurred: He proceeded to write up a new smog invoice for me in the amount of $60.00+. I asked him why this amount and he said, 'That was a long time ago, miss.' I said, it was less than 2 weeks ago and I was in here last week explaining to you my emergency situation--I had to have the car back to town 'repaired' in order to get it home! He said, 'But I ordered the parts--here they are.' (BTW, the boxes were unopened which leads me to believe they could EASILY be returned from whence they came.) My position: he was angry that I did not have the car fixed at his Arco ($600+) so was 'punishing the woman' for getting her car fixed elsewhere. So, he did NOT honor the gentlemen's agreement with me that we discussed less than 4 days prior! Bottom line, I walked out and got my car smogged elsewhere (BTW, for a deeply discounted price!) and will NEVER return for gas or car washing. I suspect my $1,920 / year is not going to break his bank, but I hope this Yelp review will! Shame on you for your lack of service during my emergency family event (BTW, did I mention that it was a brain seizure that my mother-in-law had which required me to care for her for over a week!). read more

THEY WILL TRY TO STEAL FROM YOU! BE CAREFUL!!!! I went there for about 6 months to this place to do my oil changes, car wash, get gas and eve buy my red bull. I always thought it was clearly over priced but the convenience of being 15 min walking from my office, made me think it was OK. One day I told them that my AC was having some issues and if they could please check it. They called me back with something around $900 dlls estimate but that they were going to double check about the parts and try to make a better deal. They finally called me back with $850 dlls estimate. I told them it was to much and I was going to pass on it, The sales man then said he was going to show me what the problem was so I could understand and accept the deal, I told him to please put my car back together because it was very expensive and I was not going to do it and I had to go somewhere else. When I arrived to get my car it was not ready, they have all the parts out, dash opened and the sales man insisted to show me, I listened to him patiently and then told him: thank you, I'm not going to go for it. He said OK, I will give you a better deal: $650, then I questioned him why you didn't say that in the first place? what if I accepted the first 900 dlls estimate? He answered he just wanted to help me, I told him that is not helping, that is trying to get money for his client, also told him it was unacceptable that my car was not ready, then he said: you know what? I don't even want to do this for you! never mind! I told him I was never going to come back and he said: good! Guess what? My AC is perfectly fine after 3 months, so these guys wanted to charge me 900, then 850 then 650 for NOTHING... ( I had to pay 110 dlls for the "diagnoses") I will never go back until they change that guy in the front desk. If you don't mind about spending 50% more on any car job and being treated bad, then go to this place. (Note: the mechanic guys working there are nice people and hard workers, bad thing you have this dishonest and rude person in the front of your business) Since this day I haven't gone for anything, not car wash, not gas, not oil change not even red bull/water... read more

I was very impressed with the service and how accommodating they were. I was in a bit of a hurry and didn't have an appointment to have my oil changed, but they were able to squeeze me in. I would definitely go back and have other services done on all my cars. PS: They also gave me a discount for a car wash! read more

Had my 10 year old car smog checked. A hose needed replacement. They got the factory part from Honda and repaired it the next day. Wait time, price, and especially customer service by Alberto was great read more

This review is for the car wash, they scratched my brand new car and chipped my door. This place deserves O stars, horrible service, they leave water streaks never do a thorough job and charge a lot. Should I even go back and try to say anything, just don't waist your time and money. They obviously don't care! Don't waist your money! read more

I have had a similar situation as some of the other customers who have posted reviews here. Something needs to be done about a business like this that is dishonest and continues to be. I went in for a smog check and they told me I needed rear brakes. I said ok. 7 months later as I was driving down Hawthorne I hear metal on metal scraping. My brakes were worn all the way down. I went to the closest repair shop down the hill because I was afraid to drive my car any further. Thankfully the place I went is honest and I have had them do work on my car before. They said that there was NO WAY that my brakes had been replaced 7 months ago. Now I needed new brakes AND rotors. I had the other place do it because 1) I did not feel safe driving my car to ARCO to get them to honor their warranty, and 2) I don't want this ARCO EVER to touch my car again. They are dishonest and could cause a dangerous situation by being negligent. I am in the process of trying to get my money back for the brakes and the rotors. read more

Went for smog check. When I called they said no wait. Got there in 5 minutes and there was a wait. Next the I give the guy my coupon and dmv paper and when I park my car, I can't find him. After they take my key and just said OK. U asked what is the wait. And its 1 hour. I return and when I try to pay i was in the wrong area. After I was charged 10 dollars extra for parts which was not disclosed when I came. After I pay I had to hunt to find where they left my car. Quite disappointing. read more

Tom is fantastic, very personable and professional. Turns out we are neighbors My BMW 535i was vacuumed and hand-washed by about three people faster than I could blink! Well worth the price $20.95, car wash & armor-alled wheels. Will definitely be back and you should absolutely try it for yourself. #NotAPaidEndorsement #JustGreatService read more

Like the other reviews have mentioned, this place tries to take advantage of you. I came in for a smog check. Halfway through the guy taking are of my car insists my brake pads need to be changed, he'll give me a good price because I look like a student, blah blah blah let me take care of you etc. I ask him how much it is to replace them and he shows me a $1200 invoice...not only was he going to replace the pads but also all the rotors and brake pad sensor. What?? Special single female price indeed. I was also going to get a quick wash but after that i really just wanted my car back so I could get out of there. read more

This is the car wash that I go often only because of its location. Its very close to my son's school so once I drop him off in the morning, I can go to this car wash and get my car cleaned. They have a promotion on Wednesdays for $1 off your car wash. Unfortunately, the workers are in a rush and never really get to clean the car as thorough as I expect it to be. I have asked them many times to go back and wipe down the chairs or to vacuum the kid's car seats. Amr is the name of the manager there and it seems like they days he is there, the place is more in control and the workers generally do a better job. read more

Do not take your car here for repairs, they are dishonest and will charge for for services and parts not installed. A month after having motor mounts repairs done here, I was at an alignment shop getting the front end fixed, during their inspection, they pointed out that the motor mounts needed replacing. I had the ARCO invoice with me and of the 4 mounts that I was charged for, only one was installed. When confronted, the service manager and the owner made all kinds of excuses but finally had to give me a refund. I would have never found out had the other shop not pointed it out. I have taken all my cars there for repairs over the years and they still tried to rip me off. No more! read more

I used a Best Buys Guide coupon which should've given me an oil change and wash for $29.95. Wound up costing over $43!!! I've NEVER paid over $40 for an oil change. Charged extra for a filter which was supposed to be included with coupon. Wash was terrible, too. It's like they didn't even vacuum. Quotes for service inflated and the guy said he couldn't print out the estimate, but could "probably do it cheaper." Not a chance they're touching my cars again. read more

BEWARE! Unscrupulous crooks looking to take advantage of you. I went in because my power windows weren't working. They took a look while I left the car with them a bit. Came back and they told me I needed new shocks? because it was affecting the electrical system and also needed rear brakes. $2200. What? I told them I'd think about it. Went to another mechanic and I'm attaching pics of what they found...yes, my wires on the inside of my car were CUT. The second mechanic sent them to me immediately. You can see in the pics they are clear cuts. In any event, wiring was broken and grand total was $175 to fix. These guys will try and lie to you, even manipulate your vehicle so you need repairs and then lead you to believe you need the false repairs. I've reported them to the board and sound like a lot of others here should too. Absolutely unethical and AVOID AT ALL COSTS. Tried to speak with David the owner but he ducked me. Go here to file complaint with the board https://www.dca.ca.gov/webapps/bar/complaints.php read more

Silver Spur Arco - THEY CUT MY WIRES TO INDUCE ME INTO UNNECESSARY REPAIRS - Auto Repair Near Me - Rolling Hills Estates, California

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We purchased car wash coupons. I took my car here for the first wash and the results weren't even worth the price of the coupons. They didn't vacuum the interior and the exterior was borderline clean; streaks on the windows and residual soap and dirt. I wouldn't recommend this place to anyone. read more

This place is the best!!!!!!! They fixed my 2014 Nissan Altima in no time. Jose is the best and nicest mechanic there the manager was super friendly too! Everyone there just has great customer service. I recommend this place to everyone that's having car issues. read more

I HAVE ALWAYS HAD EXCELLENT SERVICE , over the past 15 years here, this is especially due to RAY AYAT, ALBERTO MARTINEZ , and DAVID HASHEMI whose outstanding service, kindness, and professionalism goes way beyond "the call of duty!" They are absolutely the best of all the rest!!! read more

Pumping gas is ok since gas quality or price is almost same everywhere. But cashier guy at front has no smile or appreciation at all. I pump around $120 each time by cash, I expect cashier with more customer service, at least smile and word "THANK YOU". Bathroom, a girl works at the service station use women's bathroom as napping or smoking room. I asked the cashier, the rude dude mentioned before, that I was not be able to use the bathroom for about 30 mins (I was domb enough to leave my car serviced here) waiting. I really complained then first time they sent a woman to heck it, a girl came out. A woman told her " oh I knew it was you". No apologies to me at all. They just passed in front of me. About service, they filed coolant in broken AC then charged me $40. After filling the coolant, the manager told me my AC was busted so they have to fix it. Brought car there next day 9 am, they couldn't figure out all day, my car was parked while other cars were serviced in and out. When I picked up my car still AC broken, the manager told me to bring the car the next c day so surely they can fix. He promised this each day he kept my car. Don't waste your time and money trusting this service station. read more

I go to this station for long time but Ray is very special person he cares a lot for customers he knows what his doing every thing is under his control and very polite and cheerful I don't go anywhere but this station thanks a million ray for taking care of me and my family read more

Took my Prius in for a quick wash last week - $14 later I left with a dirty car with permanent cuts/scratches in my windshield from the razor-blades they carelessly used while washing my car.. Bottom-line, avoid at all cost! read more

I've been coming here for years now and I'm never disappointed. I completely trust them with my car. They never let me down! I must admit some managers from the past were okay but Pete (current manager) is awesome, great with everyone there! Highly recommend this place read more

I've been taking two cars with 100k Miles + for the last few years for oil changes and repairs/maintenance. Their service is excellent. Always get good, honest advice and fair prices. Alberto is a genuinely nice and courteous manager with very good knowledge of cars. Recommended highly if you're looking for a trustworthy shop for ongoing maintenance and repairs. read more

This is the best combination gas and service station that I have ever experienced. They have the lowest gas prices and the best and most reasonable repair facilities. They have been servicing my 2003 Mercedes SLK for years. Their service charges are approximately 35% below the local Mercedes Dealership. They have a superb hand car wash that is priced below competition. Their staff is very courteous and friendly. They always welcome me whenever they see me. I strongly recommend them for all your automotive needs. Joe P. read more

Found out that I was running really low on gas and did not have my wallet with me, so I had to pay with spare change that I keep in my car in pennies, nickels, dimes and quarters. The middle eastern cashier who worked the night shift became angry, raised his voice and refused to take my coins. I had to apologize for the inconvenience several times and explain that I did not have my wallet with me and had no choice but to pay in coins. After many apologies, he reluctantly agreed to take the coins. Completely unprofessional cashier and is an abysmal representation of the gas station. Will not be giving my business to this gas station anymore. read more

BEWARE! My wife went there yesterday for a smog check. She was informed that the brake pads for her Volvo should be changed. She was given the special single female price of only $879. The tech seemed all too eager to get the job started. I brought the car down to another auto repair store and had the same job done for less than $200. I understand that the owner has a business to run, but charging almost $900 for brake pads is a bit excessive. 1 star is far too generous for a business that tries to take advantage of female customers. Shame on them! read more

DO NOT GO HERE. My wife took our SUV for a smog check on one of those discount coupons. She left the car after they told her there was a one car wait. When she returned an hour later they were just pulling the car into the service bay. Very soon thereafter, Guiellermo, the sweet talking service guy, came to say that the car did not pass the smog check and showed her a report on the areas (there were 2) that did not pass. He also showed her areas inside the engine that were leaking. He also added that the brakes were shot and needed new pads and rotors on all four wheels. On top of this, he told her that the condition of the car is a fire hazard, due to the leak, and that there was a risk of brake failure with going up and down the hills of palos verdes in the condition they were in. To fix these problems Guiellermo quoted $1,250 worth of work and parts. My wife contacted me, exasperated (I was away on a business trip). I spoke to Guiellermo over the phone. He immediately offered to let my wife borrow a car that he had so our car could stay there to get fixed. On the surface, a nice gesture, right? Wrong. After questioning him repeatedly about the safety of the car, he eventually toned down the fire hazard and brake failure risk. I do know a little bit about cars. I was also leery about why he was looking at anything other than the smog check we had brought it in for. We did not ask for anything other than a smog check. I'd also relatively recently replaced the front brakes on the car. He also offered to drop the price down to $789. I told (or, asked politley, I should say) that my wife take the car, offer to pay for the smog check, drive it home, and I would take the car to our trusted mechanic on the next day. Here's the next interesting thing that happened - Guiellermo would not take payment even though my wife argued to pay for the smog check. I found out why the next day. I took the car to our trusted mechanic. The car passed the smog check, no problem. When we looked at the official smog report from our mechanic, it was completely different from the one Guiellermo showed my wife at the station. No wonder he would not let her pay and take the report. It was not an offical smog check document! I'd be surprised if they even hooked it up to a smog check machine at all. The risk areas, of course, we had our mechanic check as well. The back brakes did need to be replaced (10% life), but the front brakes were fine and no rotors needed to be replaced at all. More importantly, there was no risk of brake failure. The big fire hazard was a very small oil leak, and no fire hazard at all, which we had fixed as well - along with an oil change and an air conditioning recharge. $489. Point being, these were scare tactics to get us to pay for unneeded repairs, and represented with bogus documents. I'd take this case to the better business bureau, and I may do this still, but I've heard that not much will happen even if a do. This station does devious business and should be avoided at all costs. read more

Addition to prior review: I went to fill up my car at this gas station during a pretty significant windstorm. The gas station has advertisements over the barriers next to the pumps. As I was filling up my car one of the advertisements was not properly secured, flew off of its holding area and hit my car. I went inside as a courtesy to tell the manager of the issue. He came outside fixed the advertisement and walked away without looking at my car or apologizing for one of his workers inappropriately attaching an advertisement which could have caused my cars exterior damage. Fortunately it didn't but I was surprised at the lack of consideration for my vehicle. It seems par for the course for this gas station. Unfortunate but not too surprising. read more

This used to be an economical place to get your car washed. Their prices now make this one of the most expensive places to get your car washed on the hill. Buyer beware and read the sign carefully before telling them what you want I asked for a wash $15.95 and then saw $3.00 to clean the rims in big bold letters. When I went to pay the bill the clerk told me my wash was close to $30.00. I then went back to the car wash attendant and he said it was $3.00 per tire which is in very tiny print below the selection. I did not get the wax or Armour all the tires if I had picked those I probably would have been closer to $50.00 + for a car wash. I used to get everything here for $18.00. READ the fine print on their sign before picking. My last time going there!!! read more

I have been taking care of all my auto needs at Arco on Silver Spur for over 20 years. I get my car serviced here and they do a great job! I only get my family cars washed and taken care of here! The management team is awesome. Mr.J and Mr Ray are awesome. The owner Mr. David is committed to making sure his customers are taken care of and satisfied with the service provided. I work over 25 miles away but I only fill up and get my car serviced at this Arco on Silver Spur. I wouldn't think of having my car serviced anywhere else. This Arco on Silver Spur has the best prices on gas! They are open around the clock so you can always fill-up your car in the morning or late evenings. I can pick up my bottled water, snacks and gum, too! Awesome shop! I am a satisfied customer of 20 years! Thanks Mr. David, Mr. J and Mr. Ray, and Mr. Val for all your fine work and customer service. read more

It is hard to find a service station which treats people with integrity, but I trust the service here and the service manager, Moe. Also, they have the cheapest gas between the Peninsula and LAX. read more

I get gas sometimes from here and also get my car wash using coupons ( $2 off ) from nearby supermarket ,where they advertise. I took my car to wash today and presented coupon, but the cashier refused to give me $2 off, because the price was cut off from receipt by supermarkets cash register. He gave me $1 off and started lecturing me that if I came on Wednesday I would get $9.95 price.... The point is not $1. It's the attitude. You could clearly see on the receipt the name of the gas station, and they know that they advertise there. So for them to refuse to honor their discount was really disappointing and very stupid. They saved $1 today . LOL. But I won't go there anymore ,not for car washes, not for getting a gas. They lost a customer and income. I waited to tell this story to the owner, knocked on his door, but nobody opened. Hopefully he reads Yelp about his business , I see a lot of negative reviews. Anyway, good luck... read more

I stopped in at 9am and asked if they could replace my battery. I had to get it jump started that morning by AAA to even make it to the service station. They said, "Yeah, no problem" but didn't quote me a price. By 9:30am, the battery was replaced and the car ready to go. When the guy gave me the invoice, they had billed me .8 hours for labor. I asked, "You're billing me almost an hour for labor when it should be .5 hours of actual labor?" He said, "Yeah, it's about 40 minutes." He then looked at the invoice and said, "I need to fix something." After about 5 minutes he hands me a revised invoice with an increased total due by about $30 dollars. I asked, "Why the increase?" He said, "Taxes." I looked at it again and noticed that he was now billing me 1.0 hour for labor for something that still actually took half an hour to complete. I asked, "So, now you're charging me for a full hour of labor for something that took only half an hour?" He just looked at me like he couldn't understand what I was saying. At that point, I needed to get to the office so I paid the invoice and went on my way but I'll never go to this service station again. Not for gas, not for a car wash and absolutely not for service. Beware people - this place is not on the up & up. read more

I absolutely love this place! Yes sometimes there Is a longer wait than I would like, but they do the job and do it well. My car always comes out clean and shiney and they charge me way less than a typical oil changes I have lives out of RPV for years jot but continue to go back because I trust the work and appreciate the honest sincere service I get. read more