Pretty good for what it was. This Arco Gas Station has clearly seen from my hotel. I got my refill the night before my departure. Because I'm constantly reminded to get that done. I know I'll be in a hurry in the morning. Based on other reviews, this area is prone for petty thieves. The recruit didn't print as I asked it to. I took a picture of the price on the pump. I didn't need to go anywhere. Three price is clearly advertised on the sign, credit card is always more than cash. But the difference is not that much. I'm just glad that I got decent service here while visiting Oakland. read more

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WTF ARCO Dont come here to fill your gas cause i never will too. Gas is 4.25$ if you use credit card. I paid with credit card up to 5.15$, which should give me a gallon of gas. I have an electronic dashboard that tells me how much gas i have left and how many miles i can run on it. But after filling up that gallon, nothing changed on my display. I informed the attendant of this, and they said unfortunately there's nothing they can do because the pump indicated i pumped the gas. so, lesson here. don't come here for gas. read more

I wish that the 2 men who work there would be replaced due to the fact of how rude they are I don't think they have any costumer service skills at all read more

On 10/15/2023, In broad daylight at the Arco Gas station near Oakland Airport (566 Hegerberger Road, Oakland, CA) a distressing incident unfolded at roughly about 3:42 PM. As I was filling up gas for the car rental (white Chevy Traverse, before returning it at Oakland airport, a black Honda comes around to the passenger side, someone comes out and steal my brown backpack and brown duffle back without me noticing as I was on the other side filling up gas. This audacious robbery in a well-frequented area left me feeling utterly vulnerable, my personal belongings forcibly taken. The windows were locked all the way up, but the door was unlocked. This guy just opened the door, stole my stuff, and drove away. Someone else was driving the car, hence, there were two of them scumbags. They stole my wedding ring which was in the backpack and my kids passports. I've attached footage from the cameras at near by Burger King. I'm still trying to secure the footage from the Arco Cameras. Please let me know if you locate my belongings. They might just dumped them in the side of the road. Brown backpack : -Laptop -3 kids passports -Shower kit brown leather -UCLA blue long sleeve with gold "B" on it for Bruins -two hats. Green cameo quick silver hat and black/grey hat with Lake Tahoe on front of the hat. -Ray Ben sunglasses inside black cover -chargers for phone -portable charger -bright blue adidas watch read more

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Not a safe place to pump gas. Purse was stolen when I was getting out of my car. Not worth the stress.

This place is a train wreck. Some of the pumps require you to walk inside which means leaving your car for all of the vagrants in the lot. Several people milling about begging for money. This place is definitely prime for a robbery. read more

Much better than before... however the location is still sketchy. But the service inside the store is more professional and more about business. The items seem well stocked and it's decently clean inside as well. *Updated review. read more

This place was so crowded and it wasn't just because people need a gas was because so many of the pumps were not working security was lousy there's people getting ready to fight in the over gas he's staring at them not just trying to break it up the cashiers were so slow the lady at the new little food place thank God she said next in line and sped it up other than that I probably would have given it a one-star come on get the gas pumps fix it faster cashiers read more

Had a fall at the station very hard area some markings but I think there for cars not to park! read more

ARCO - Pay station - Gas Stations Near Me - Oakland, California

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Hegenberger Arco was tolerable a few months ago before they fired all the old staff. Now it's a lost cause. Some of the former employees were cool. Now, they're all rude. They literally say nothing during transactions. They act like they'd rather get a root canal then take your money and hand you a receipt. Beggars are ALL OVER THE PLACE at this gas station. Some of them hang out right in front of the entrance and ambush you as you walk in, others wait for you at the pumps. One time I was panhandled by three different people in less than two minutes. Pathetic. On more than one occasion I've seen drug addicts having violent, incoherent episodes here. Gas prices at Hegenberger Arco are cheap, but it's not worth the risk. At least one of the pumps is always broken anyway. Take my word and avoid this place like the plague. You'll be glad you did. read more

Go! Gas & Food but its Arco, well they alright. I need gas. And my experience okay I guessed. If you're asking the surrounding of the place... then I have few comments to say. Place is filled with all kinds. Trash, rowdy customers, Pandlers, this is a bz area. Furthermore, the customer aren't allowed to enter because staff closed it. Only to use outside window for purchase in CASH only. I can only say this place is a different culture meaning I noticed the staff handling customer money but is eating chips with the other hand. Kinda filthy in my opinion but again culture wise I am still getting use to it. Pandlers they walk and talk to the wall for some odd reasons then comes up to the customer for handout. I can get use to this. read more

So packed all the time!!! Watch out for the hyphy people!! Granted this place ia pretty cheap for gas, but you got to keep your guard up! Times are tough, but hey don't let the people posting around and asking for money get to you, ain't that scary, just be confident. CASH ONLY or DEBIT CARD ONLY NO CREDIT sometimes the machines don't give recepts, so if your the type that budgets your money/gas/miles, be prepared not to get a recept half of the time. OVERALL: be confident when your here and don't let the people bother you. Keep if real and don't pick a fight. read more

I stopped in here before an A's game last week and bought a bottle of water ($1.29) so that I could stay hydrated during the tailgate before the game. The line was short and service was friendly. They have $0.35 fee for using your debit card, but you are allowed to take cash back in addition to your purchase. read more

Yeah, dont use your debit card! You're surrounded by bums, trying to get change. I put $20 dollars in gas, tried to get the F out of there cause the bums, and somehow they highjacked $87.68 off my card! My guess is the pump handle is getting pulled back out after it gets placed in quickly (the damn bum grabbed it from me and wanted change for putting it back) but my guess is he yanked it, then stole gas. We'll see what my bank says! I doubt there's any recourse. read more

I witnessed the most unacceptable customer service today. I have a substantial background in customer service and I would have fired my lead, associate or fellow manager if they ever treated a paying customer with the kind of disrespect I saw todqy. To assume that two people are together and attempt to keep one persons money without providing a service because the other person stole something is beyond ridiculous. The VERY overweight manager needs to try managing her eating before managing a business. I will never spend another dime at this establishment and I have already started making calls to my friends and family to advise that they stay away. The owner of this establishment should reconsider who he puts in charge of his income. read more

Great prices. Seriously, it's $.15 lower than anything for miles around here. 25 cents less than the Shell station right across the street. For cheaper gas you have to go to the Arco in San Leandro! read more

they have the cheapest gas prices in oaktown, but the craziest gas guzzlers. be prepare to someone to cut in front of you when you try to gas up. or worse. not good here at nights read more

This place is always packed because of how cheap their gas reaches. But because of that reason, you get a lot of unsavory people around you. The homeless also love going here. Some will outright ask for money from everyone in the midst of pumping gas, and others will offer you a service for payment, such as pumping the gas for you. I wouldn't trust any of them to touch my car, let alone fill it up. I wouldn't risk using my cards at the machines (which are sometimes out of order) so best to just pay with cash inside; don't expect any normal human interaction, though. The staff is known to be rude, but I guess that's due to the equally rude customers they get on a daily basis. Still, if you run a business, you need to treat people right. Especially those that still believe in the words "please" and "thank you". The staff will probably laugh at you if you use those phrases, though. Now, I wouldn't do this, but there is a Shell right across the street. The gas is way more expensive, and you still get the homeless ask you for money. read more

Good service. I hope they pay their cashiers well with all the bullshit they encounter with rude customers .how do you expect to get gas if you can't remember the pump you are on!then throw stuff to the cashier? A black dude throw stuff at cashier one night after the As game. read more

Today was a calm day. Crowded, but calm. No pan handlers, no wait and the debit card machine worked at the pump - even if they don't give you a receipt! The best price in town on this East side. If you don't mind dealing with the regular 'hood life at this spot, it's the best place on the East side to get your gas! Be aware though, the freaks come out at night - actually I think they exist 'round the clock at this joint! Keep your eyes open and don't get caught sleeping! read more

So I lived in this neighborhood long ago. I com through every once in a while but yesterday (1-2pm) is my hope that I never ever have to visit that place again. Not sure what those clerks problem was because I don't spend My money in place that are so rude and they both laughed and face while taking my money so I asked for it back. His response was "we don't care we get more money" Besides this company is responsible for that oil spill and their cletks are ghetto n rude. Heck to the know so I ask for my money back and went across the street to Shell. I rather pay more than to let sone silly non speaking teens bring me to their level of ignorance . I am 51 years and I need respect as I give it. AM/ PM and their employees need a makeover. Rafeal and the girl with all that nakeup. PEASANTS read more

This Arco station has one of the small stores that's open 24 hours. It in a neighborhood where the only other option is Denny's across the street. I would say that the Arco station is a much better choice for stopping to get a quick cuppa coffee done the way you want it. Plus the cashiers and other people working there have always been very professional and polite. I'm sure they deal with a lot of traffic I'm all sorts of variety with this Arco be near the Colosseum. Even so they're very courteous and they provide a much needed service at a price that is comparable to a 7-Eleven well being a lot faster and a lot less expensive than Denny's across the street. read more

If you're trying to save 50 cents, maybe this place is worth it, but for me I'd rather drive to the other side of 880 and pay 8c/gallon more without the 45 cent debit card fee. Why? First, the pumps here are SLOW. It took about 10 minutes to fill up 10 gallons. Second, this place is a complete zoo -- I wouldn't be surprised if your car gets side-swiped if you come here regularly. And it's not in exactly the nicest area of town. It's nicer a mile west. read more

Pumps are taped off, no gas. Yet they still advertise that they do. Fix that

Never use your debit card here! Be prepared to pay cash. I went into the station August 14, and filled my tank for $27.00+, using my debit card. When I checked my bank the next day, I had been charged $150.35. The manager tried to tell me that my bank had increased the amount in order to insure that I had enough funds to cover the purchase. My bank insists that it does not do that although Arco says that all banks do that. If my bank wanted to hold funds, wouldn't they hold $150.00 even? The $.35 charge is an Arco change for using a debit card. I say that it is Arco's fault. The manager and assistant manager assure me that they have researched their sales records and found nothing. Furthermore, I was not offered a receipt at the pump..."Do you want a receipt?" I am still fighting this out with Arco and in all the phone calls to the Manager, Wenston Webber, and his Assistant Manager, Emmitt, I have not received one phone call in return. I wish there were a cheaper station in town, but I haven't found one yet. I'll keep looking. If Arco doesn't come up with a record, I may lose my $150.00 because all I have is the payment on my bank statement. read more

I gave the clerk $40 cash she gave me $20 worth of gas then denied the other $20, I spoke to the manager he said he would review the tapes and call me, He never called back. I returned there three times, no satisfaction. They even refused to give me the managers last name or cell number, refused to give the name of the division manager. I have bought gas at this station over 15 years. That is the way they appreciate ones business. Anita. read more

i agree completely with shanghai. there is nearly always a line of cars to get in. the prices are the lowest, or nearly the lowest in the area. however, there is almost always someone hassling the customers to wash windows for a dollar, or pump my gas, or have spare change. i'm jaded, no! they only take cash or atm cards for a 45c (I think that's it still) fee. there are alot of pumps, but's it always a clusterfuck or cars going in and out, going the wrong way, cutting in front of others, etc! i'll just go to the station on high street! read more

The worst service I've ever encountered. The employees there are completely rude, I understand that it's not in the best area but you still have to treat people like human beings! My family has a lot of store businessES and we've never, I mean.. never treated people how I was treated. My uncle who is around 70 years old went it and gave the cashier $30.00 cash to pump gas and it only pumped $20.41 because my gas was already full, when we went into the store they said they we never pumped the gas.... I pumped it myself so I was sure we pumped at least $20.41 then the latino guy came up to me saying he didn't know who is lying here..... That they wouldn't give THE CHANGE TO US...She was mad because she put the wrong amount of money on the wrong pump, how is that our fault? We don't live in Oakland, I'm not going to wait to get $9.00? The girl that I dealt with was even more rude, she wouldn't even let me talk. Best advice is to stay as far away from this place as possible... They're completely rude and can care less about customer service. If we had employees that worked at our business like that, we'd fire them on the spot! read more