I stop in to try to ask the service clerk if I could use the the bathroom, The response that I received is the the most ridiculous answer to a simple request. The clerk said that the door was "out of order" I replied the bathroom is out of order? He said no, The door is closed...? I knew the second I walk in that the two clerks are the type of workers that perform the bare minimum of work and the frace customer service is something from another world. Needless to say I would do any further business of any kind , It demonstrates that if a simple little thing such as allowing the use of a restroom at a gas station is small sample of how much there willing to appreciate my business. Horrible business standers from this location. read more

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Wash is always of quality to me blast off all the bird poops and tree sap with the high pressure gun then a little neon green toxic sludge for soap all over the hood and trunk. Tenth wash is free they even give you a nice little towel to dry the droplets. Vacuum to finish off the interior. I find it to be good value for the price. Dont forget to stop inside AMPM for an iced dirty horchata. Its bomb read more

Arco - Iced dirty horchata - Gas Stations Near Me - Downey, California

SCAMMER! If you go in the morning and make an in store purchase ask for a receipt, cashier tried to up charge me three times the original amount and had an attitude when I noticed and asked for a receipt and refund. Pathetic weirdo who peaked as a cashier lol. read more

Stopped here for gas, put $60 in our truck. My boyfriend went in to fill up our own water bottles with water & some ice. The store manager/owner(?) came out to our truck & chased us down for ONE DOLLAR charge for ice. Never heard of charging for ice, & the fact he chased us down for it was ridiculous. I wish we hadn't already gotten gas because I would've gone somewhere else for gas just for how petty that was. read more

Gasoline service Carwash service could be much better, workers trying their best but No many people working there I guess... therefore sometimes you need to wait to get attended. read more

Usually go for a wash here once a month and the representatives are always super helpful and nice. Quick wash and quality service! Check them out. read more

I went last Thursday May the 9 at 1:00 pm to arco gas station to use the car wash , Amed was so helpful , very good customer service ready to serve he gave the extra mile I am glad that you guys have a person like Amed I took my daughter's car and the following week I took mine so impressed. read more

Cigarettes were charged higher than advertised price posted on the door. Check your receipt before you leave. read more

Arco - Employee hardass - Gas Stations Near Me - Downey, California

this car wash is one of the worse one's I have been to since they went automated the car was dripping wet with soap the filth was still there and the cost for the wash was not worth it I have paid less for better service The attendant dimissed it like he did not care there was Another patrone next to me that had addressed the same problem read more

Arco - durty car - Gas Stations Near Me - Downey, California

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Great service, friendly staff, will return and refer to friends and family. All that I needed was provided. Received car wash with free vacuum available, gas tank filled and cold beverages Definitely worth a visit. read more

Arco - Thanks to you from Nate and Candace - Gas Stations Near Me - Downey, California

I DO NOT RECOMMEND! I went here to get a car wash, I paid and when I pulled up to go into the car wash there was an orange cone blocking the entrance. I waited for about 2 minutes and a man came out. He told me to pull forward a few feet, turned on a power washer and hoses off the front and side of the car on the drivers side. He then grabbed a soapy brush and started brushing my car with it. At this point I'm confused and assuming the car wash is broke down and he's going to hand wash the car. It's then when I felt a bump on my tire (mind you I had my foot on the brake because he didn't give me any directions and automated machine looked to be off with no lights flashing or operating). As soon as I felt the bump he stared at me through the front windshield with a very aggressive face and I looked back at him for about 30 seconds. I rolled down my window and he said why isn't your car in neutral I said, "Hi, I'm so confused I didn't know this was the car wash. I didn't know you were hand washing the car." He yelled at me, "No you put the car in neutral!" I said "Sir, you never told me anything I looked at you the whole time you came out and looked at the automated lights and nothing instructed me to put the car in neutral and off the brake". I didn't even know I was technically "inside". He looked at me and screamed, "No, I do this extra, you don't want extra?" I said "Oh yes, of course". He then put the brush away and started the automated wash. I guess he was that mad he didn't do the "extra" for me. That's ridiculous. First off, his customer service is terrible, and second he shouldn't be treating customers that way that are supporting the business. I paid $15 for that wash and it was garbage. Not worth it at all. He looked and yelled at me very aggressive like he wanted to fight. He's lucky I didn't get out of my car for the way he was talking to me. This place will not EVER receive my business. Come to find out a couple others I know no longer go here due to that same guy. (Shorter, thin build, middle eastern man) save your money and find another place, they don't deserve it!! Shame on you! read more

Great company hate the gas prices all in all they manage to provide a good value for everyone looking for cheaper alternatives to gas read more

Arco - Gas Prices are still High - Gas Stations Near Me - Downey, California

Hello; I don't usually complain. I'm a pretty chill guy here. However; employees at this Arco Gas Station are very rude and do not know how to take care of business. I was a regular customer here until one the cashier yelled at my son without a reason. I tried to talk to him. He totally refused to reason with me. I filed a police report and while waiting for the police he was just laughing through the window. AVOID GAS STATION read more

Okay I'm a first timer at this car wash and I can not believe I hadn't been here before! Everyone is so friendly!! Car wash go by 7,9 and 12 dollars I believe? I got the basic 7 dollar one. They have you vacuums that WORK! they provide you with towels, windex, car perfume and Amad was so awesome he brought me tire conditioning or whatever that is to make my tires nice and shiny at no cost! He did it for me without asking. Don't be lazy same some bucks and come get your car wash! read more

Hey..this Arco does offer free Air..thank goodness..the Chevron across the street definitely doesn't. I can focus on how cheap the price of gas is but probably as cheap as the gas because the gas definitely doesn't not last long in your car and dont know if that's good or bad. They have a car wash and these dirty guys hitting on the chicks that wash their car there. The convince store is ok..but think about using your card..its .35 cents for gas or anything bought in the store ...geez.. the hot food quality is awful and maybe 7 eleven is better ...what do I rate this gas station ..just cause gas is cheaper ..3 stars read more

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Awesome car wash, best gas prices, and great people! The car wash holds the car under the drying fans too which helps get water out of the cracks.. definitely a nice detail! Their vacuums are super strong and they provide glass cleaner, detailing spray, car perfume, as well as large microfiber towels. The cherry on top is the super helpful & friendly staff. Amad conditioned my tires for me and made sure I was taken care of, definitely appreciate it. Last but not least, they got the best gas prices in the city... what more could you ask for? read more

Guy at the car wash was very friendly and the wash was great. I was in and out in a few minutes. Definitely recommend this car wash. read more

This very good spot ,this is my favorite place to get my coffee and gas,nice and clean place and the workers there friendly with everyone read more

Arco - Gas Stations Near Me - Downey, California

Good gas prices which is why this place is always packed. Some people who gas up here are impatient & a bit rude at times. I myself came across one who after a few exchanges of verbal judo made the wise decision to step away. Now, as for today, came in to get my truck washed & was happily surprised to receive a FREE 42oz soft drink as I paid for my wash which to me, "If its FREE, its for me!" was an added bonus on todays visit. My truck came out nice & clean & all done in a timely manner. I was satisfied with todays visit. My 3-stars is due to the fact the place is always packed but don't get me wrong, I appreciate the low gas prices! Thxs Arco! read more

PROS Gas prices are lowest a lot of times at this ARCO and they have a car wash so might as well kill two birds with one stone. Wish they had lotto in there and maybe a subway or something.. then it'd be my one stop shop. CONS Gets crowded and lines can be atrocious and sometimes the machines don't work and you have to go inside to pay. I'm lazy so that doesn't work for me. Oh and you can't pay with credit card, at least at this location. Some of them you can. Hey what if it was just MY credit card they didn't take? read more

"Top tier" 87-octane, regular unleaded gas for $2.49.9 a gallon today at Downey ARCO, Lakewood Boulevard and Florence. Fill 'er up, bay-bee! Was I driving my Dodge van with a 22-gallon tank capacity today? No, afraid not. My Mustang that holds 13.9 gallons? Wrong again. It was my wimpy Prius that wouldn't even accept $15 worth of fuel; it had three bars out of 10 remaining on the fuel display when I arrived. I had to go back to the cashier for $1 in change. The diplomatic, charming cashier tried to assuage my embarrassment, and really, what's wrong with having a low-capacity fuel tank in a gas-miserly vehicle? Nothing, as it turned out. The rest of my day included driving through strangled freeways: 134/101 starting at Burbank and extending past my Laurel Canyon exit, and then 405 from Brentwood to my LAX-adjacent exit, in what must have been record-setting Hanukkah traffic. The amusing thing about the Prius is that it runs mostly on battery power in slow-and-go traffic, and the consumption display shows you getting more than 100 mpg while you're barely overtaking an escaped desert tortoise. Kinda makes you wish traffic never approached the speed limit, which could explain why so many Priuses seem to be the obstacles in otherwise free-flowing traffic. But I digress. Gas prices are plunging below $2.50 a gallon in Southern California! I'm predicting a run on used Hummers. read more

Great customer service, always going the extra mile to help our customers, really great workers!!

The gas is as cheap here at the other two Arcos I go to here in Downey and they also have an AmPm market but there is one thing that really bothers me about this Arco. There are tons of jerks at this Arco. Several times I have had people that KNEW that I was waiting before them CUT in front of me:( They speed up too so you know they are being JERKS! I hate this place. At this Arco there are usually more people waiting than at the other two. The only cool thing about this Arco is the ladies that work inside the AmPm. A couple of them have cracked me up on several occasions. At my favorite Arco of the three that I use in Downey they always have teen age girls attending and they are BORING and don't seem to like their job! read more

We stopped by this Arco gas station on our way to have dinner and it was nice and clean (both inside and outside). Great customer service from the cashier. I will stop by here again if I'm in the area. read more

I like to come here for the carwash! $12.00 platinum They do an excellent job, they do everything for you, very well dry and clean those guys are the bomb. Specially Don Jose. You can spend $20.00 including the tip. The guys are always happy to see me. Well recommended!!! read more

I paid for my car wash inside as you are suppose to left my car in the car wash driveway. No other car was there waiting so I would be next right. Wrong. When I came back out the man proceeded to tell me that because the man that came after me was a regular he was going to go first. Eventhough I was actually there first. So I do not recommend this place at all. read more

Very good people reliable friendly Joe it's a very good worker ver friendly and profesional

This place is great, and convenient! Everyone is always friendly,even during these times of Covid-19.Its very clean and I can get my car washed quickly while stopping in for a drink and cigarettes. Keep it up ! read more

I usually get my car wash here since it's a great price and they have great customer service. Today I was waiting in line and they usually have you leave your key in the car or they come and ask for it so they can move your car for you I was waiting inside the car for the guy to come and get my receipt and key and this other car in back of me arrived and he started honking there was a car in front of me the driver had stepped out to get a drink I didn't want to move ahead of him because I didn't want to cut him in line. The guy kept honking got off his car banged on my window and told me "aren't you going to move your shit forward" I was startled because I was by myself and his tone of voice was very aggressive and I didn't want him to hit my car or do anything to me I didn't move my car forward because I didn't want to cut anyone in line. So he got in his car cut me and the other car in line and took our spot. I went to the car wash attendants and told them the car had just cut us off from the line they didn't say anything or do anything about it. So I went to the cashier and asked for a refund I can't believe men think they can just scream at a woman and abuse their so call power they have good customer service but the fact that they didn't do anything about this jerk is not okay. Take care of your customers. That's the guy and his car read more

Arco - Gas Stations Near Me - Downey, California

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I hate this place when it is packed.. Its nice and new.. but people who go here are the worst. Ive seen two women get out of their car and almost fight because it gets so packed and people flip out becuase they have no patience. read more

They added five hours of shelf life to their expired hot food. The hour clearly used to say 4pm on everything and now says 9pm. Disgusting. Don't trust the hot food here unless you watched them make it. Who knows how old it really is? Do they seriously think customers can't tell what they did here? read more

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Horribly rude. I purchased $10 in gas and the needle didn't move and my mileage didn't reset. I told the guy to come out and I would show him. He pulled the receipt and literally shoved it in my face and said if his register said I got gas, then I got gas. I told him to look my my gauge. He slapped the receipt and said "I don't care what your gas gauge or anything else says. I only care what my receipt says..." Then he just walks off. I would understand if he said... "Sorry, but I can only go by what the machine says.." He was flat out rude. Sad part is, the previous week, I went to put in $10 in gas and the girl accidentally put $20. I went back in after I finished pumping gas and gave them another $10 even though it wasn't my mistake. He thanked me then for being honest. I use to go in there with my daughter at least 3-4 times a week for drinks or a treat after school. I will never go in there again. The other Arco up the street now gets all by business. read more

They do not pay for the damage caused by car wash. If you tell the clerk you want 5$ car wash, she will tell you to upgrade. I regret I did not do it. To make a long story short, it cost much more than that. Just be careful. I won't go to this place. read more

Worst car wash ever. Guy was talking on the phone 1/2 the time and taking mini breaks to I assume go have a beer in the wash tunnel. A blind 1 armed man could have done better read more

I just got gas from this place. HORRIBLE SERVICE! I got $20 in gas and asked Him(Johnny) if could break another of my $20 bill. He(Johnny) said sorry I can not. Which is completely understandable. So I decided to purchase something. HE(Johnny) DECLINED TO SELL ME ANYTHING. He said "he did not have change". When I paid for my gas he clearly had a handful of $5 and $1. Ridiculous! read more

wtf...this is every night according to the employee and management is aware about it. this happens every night for about 20 minutes. completely inefficient and bad customer service. read more

Arco - "Sorry..while we are still open the registers are closed for 20 mins for change of shift"... - Gas Stations Near Me - Downey, California

First time using the carwash here and it was horrible I got home and there was greasy dirty hand prints all over and they wiped the side of my car with the tire shine brush and didn't even bother to clean it off. Then I noticed blue streams of soap from my windows and gas tank that were not cleaned up either. I won't ever wash my car here again! read more

Raffaem or whatever his name is was rude and dishonest just like his business is. Said he didn't have a express car wash and forced me to buy the 12$ wash since his shop was slow. Called corporate to let them know they're franchises are ripping the customers off and dam sure I'm gonna get my refund back for my car wash.... don't ever come here again onwers don't deserve to have these poor people working under low pay... TAKE YOUR BUSINESS SOMEWHERE ELSE!! read more