Unfortunately, I had the worst experience I could encounter with my investment!! I had gotten 5…read morequotes and chose the middle quote. Oh my goodness!! The unprofessionalism displayed throughout!! On Wednesday, when RBM started, with 3 guys mostly hanging around their vehicles and the main one man crew. On the Friday, Bobby invoiced me so I left a cheque in the mailbox...before getting the mess inspected . They then started my next door neighbor's house using my power for their generator. Bobby offered a $50 reimbursement...which was never honoured. On Sunday, I noticed 7 bundles on top of my roof, garbage on my UNFINISHED front veranda and one of my exterior cameras pointed downward...why? When I questioned Bobby, he brought it to his one man crew's attention. Monday morning, one man crew claimed he finished it...yes...by putting brand new shingles onto old shingles. At that point, I was concerned how the rest of my house was completed if I, myself can see issues. That day, I got another roofing company to go up to see UNBELIEVABLE workmanship!! Nails all over the roof, filled eavestroughs with debris, exposed nails that allow for future leakage, rips and cuts in shingles, missing ice/water barrier, missing drip edge, 2 spots where worn shingles should NOT have been used (manufacturer would have replaced them), incorrect valleys that the manufacturer will not warranty the product if future leakage, 2 sides completely shingled wrongly...why? After bringing these few issues to Bobby's attention, strangely enough, his one man crew got back onto my roof at 1:30pm THAT day...no notice given to me...and replaced the worn shingles he "just happened" to know where they were...WITH MY NEIGHBOUR'S SHINGLES...A DIFFERENT COLOUR!!!!...creating a patchwork quilt!! That evening, while Bobby was attempting to fix the patchwork quilt with the correct colour of shingles, another professional roofer picked apart more difficiencies to Bobby's face. He got Bobby to admit how badly the roof was done and Bobby offered to replace my ENTIRE roof. He asked for my email so he could etransfer an INCONVENIENCE
reimbursement. HOWEVER, after Bobby portrayed he is NOT a man of his word multiple times by not following through with promises made in text messages, I finally requested a full refund so I can hire a reputable company to redo my roof PLUS a monetary request for my inconvenience. We depend on roofers to protect our investment...not to have our investment depreciated. Whenever I see their signage displayed, I advise those customers to get an inspection and I share what I experienced. We as customers trust contractors...I hope Bobby will do what is right by my roof!! I can only advise folks to find reputable roofers who are part of the Alberta Roof Contractors Association and where they are held accountable. RBM Roofing is not a part of this association.