1. Arclare Building Products

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Edmonton, AB

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Arclare Building Products

5.0 (1 review)

Services - Arclare Building Products

Siding installation

Siding repair

Siding replacement

Arclare Building Products Photos

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14 years ago

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Ecoline Windows - Lots of caulking to cover gaps and some more black stuff on frame.

Ecoline Windows

(43 reviews)

I had to choose a 1 star because, 0 stars are not allowed…read more You looking for trouble! Then let them install your windows, from lousy workmanship, to total ignorance for some of the materials they offer. And then totally ignoring your request for service, it's been only 1-1/2 year when they finally finished the installation started in 2023, and they already do not return a request for service. Can you imagine what they will do after years of the install in case you want to refer to their warranty. Stay away from Ecoline windows Mike

We had 4 bedroom windows and 1 patio door completed by Ecoline…read more We originally went with this company as they told us that there were no glass delays for them and that everything was made locally. This was in 2021 when this was an issue. This ended up being untrue and everything was delayed. Install was finally completed in Jan 2022. Our patio door was the first issue that I noticed. We could barely open it. It took me over a year and countless visits by their techs to finally say that the door was defective. I stayed home for dozens of these visits missing work and activities/family time, and no one would take notes or submit paper work and it was ALWAYS me following up with the company for anything to be done. Their trim work is also done so poorly, it splits within weeks to months after install. They told me if I wanted it done nicely that I would have to pay extra. They also use a copious amount of caulk to fill in any gaps on the exterior. They also damaged our walls and new flooring during the install. We had other windows done by another company as we were fed up with Ecoline and this was not an issue for any of their windows. I am now dealing with our replacement patio door. It is bowed and now leaking cold air into the house. I have reached out to them, and of course I know this is going to be a painful process to get anything rectified. I do not have any hope that they will do anything. Lastly, they demand payment upfront and before any work starts. They will just stand there until they are paid. This is because the company will make the workers pay the company if a client does not pay. Highly unethical. A client should be able to pay once the work is done and you are satisfied, not before. There is no hold back in case poor work is done. I have lost countless work days, time with my family and energy with this company for them to rectify their issues. They are unwilling to make anything right. Stay away from this company.

Window Mart

Window Mart

(14 reviews)

Everyone was very easy to work with, the install was smooth and the door looks great.read more

If you are considering using this company, prepare yourself to be present during the installation…read moreto oversee the shortfalls and quick fixes that are used on the contract you are paying for. Very disappointed in the lack of responsibility that this company has taken for the mess they have created for us. Initially installation looks like a good job. But later in the year when we began building the deck off of the new patio doors the installed for us, we saw how they were installed improperly. The patio doors were installed too high with a 2x4 placed underneath. This creates a tripping hazard entering and exiting the house to the deck. As we continued around the house to prepare for new siding, we realize the kitchen window would also need to be reset as the window was set out too far. We contracted this company to do 3 houses for us, and our deeply concerned as to what kind of workmanship we will find on the other 2 once we begin residing them. We reached out to the company and there solution below was that we should pay more to have them correct the shoddy workmanship they created. Hope you are doing well. After discussion with our Installation Manager, we would like to confirm that, from our point of view, we do not see any deficiencies with the patio door installation. Unfortunately, because of this, we are unable to address the issue under warranty. As a possible solution, we can lower the level of the patio door and build up the area above the door to fill the gap. The cost for this work would be $550 + GST if our installation crew is already working in your area. If urgent installation is required and the crew needs to travel from Edmonton specifically for this service, an additional service call charge of $350 + GST would apply. Please let me know if you would like to proceed. Thank you and have a good day!

Arclare Building Products - roofing - Updated July 2026

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